Government Complaints
Imagine a scenario where you are headed to a government organization to get some work done. But all you see is people yawning, delaying their work, or even asking you to come tomorrow as their system is down regularly. It is quite a common scene in India specially in government offices & banks.
You will naturally feel helpless and start weighing your options and will feel that there is very little you can do. Thankfully to tackle this issue The Department of Administrative Reforms and Public Grievances have operated a new online platform (https://pgportal.gov.in/) which enables the citizens to file a complaint against any government organization.
So how can a consumer raise a voice in this government complaint website against any government department?
How to resolve Government Complaints in India?
Firstly visit the website https://pgportal.gov.in/ and then click on ‘Citizen Corner’ box in the portal. You will have three options available. Click on Lodge grievance here to file a new complaint. Fill in all the details like name, address etc and attach the supporting documents. Finally, enter the CAPTCHA code and then click on submit.
Apart from this online portal if you have any corruption related complaint against any government employee then you can file your case at the Central Vigilance Commission (CVC) or Central Bureau of Investigation (CBI). The CVC is the central level body and will accept cases against central government ministries and departments, nationalized banks and insurance companies etc.
In both the cases you can file your complaint online or via email. Finally, there is the Anti Corruption Bureau. Every state has their own Anti Corruption Bureau and this accepts complaints against state government employees only.
Finally, if you believe that no one is listening to you then you can approach your nearest consumer forum if you are dissatisfied with the Government services as a consumer. For example Electricity and water related complaints where you are paying to get these services from Government departments.
We at Voxya help in approaching the consumer forum by preparing all the case documents. All you have to do is sign the documents and submit it in court. The most commonly reported government complaints at Voxya are overpriced water supply, rude staff behaviour, delay of work, unsatisfactory services etc. File a Complaint today!
Most Common Issue Reported for Government Complaints
Complaints
Not a genuine website (Gstregistrations.in)
Open
My wife was looking to register GST for her small scale business and choose gstregistrations.in among other websites that offer online services for GST registration. It has been ** days and we have not received our ARN. Upon doing research we f...
No satisfactory response from the website (Gstregistrations.in)
Open
I have registered on this website for GST registration and I have paid amount which that they have demanded to complete the registration. But after all this, they filled my form after many days not as promised. After that, I am not getting any ...
Pan card issue (UTI Infrastructure Technology and Services)
Open
This complaint is regarding my PAN card to the income tax department. My pan card has been created somewhere in ****. But after so many years the income tax department has realized that the name in my Pancard and income tax department is mismat...
Services (Muncipal Carporation)
Open
Dear sir,
Sadasivapet muncipality not using the government budget in a planned manner to serve the public , using govt funds for the CC roads and other activities instead of drainage construction,No drainage and roads in Hanmanna...
Yojana is not delivered to me. (Publication division, delhi)
Open
I have online subscribed yojana hindi by publication division on September ** ****. In October i sent mail to them about not getting magazine, after that they replied me "your subscription will starts from November's issue". Again in November i...
"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya.
"
Ramachal V
Complaint filed against: Byjus
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
Complaint filed against: KFC
"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts!
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Sibi
Complaint filed against: No Broker
"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team!
"
Shrishthi
Complaint filed against: Y Axis Overseas
"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action.
"
Chandan K S
Complaint filed against: Yamaha Motor
"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."
Karthikeyan M
Complaint filed against: Act Fibernet
"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."
Archana R
Complaint filed against: Royals Moonlight Resort
"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."
Mahesh K
Complaint filed against: OYO
"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."
Vikram B
Complaint filed against: Nobroker
"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."
Monika P
Complaint filed against: Mpokket App
"I am very satisfied with Voxya Team. They helped me resolve this issue quickly."
Nishant Kumar
Complaint filed against: Hitachi AC
"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "
Vadaria J R
Complaint filed against: Smartbuy
"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "
Adil Khan
Complaint filed against: Udaan
"I am very satisfied with Voxya services. They helped me to get the refund quickly."
Rebecca N
Complaint filed against: Thomas Cook
"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."
Balaji C
Complaint filed against: Whirlpool India
"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "
Madhu Chandra
Complaint filed against: Cleartrip
"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."
Roshan
Complaint filed against: No Broker
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Complaint filed against: Byju's
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
Complaint filed against: Kurlon Mattress
"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "
Binoy T
Complaint filed against: Maruti Suzuki
"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."
Mayur Pande
Complaint filed against: Yatra.com
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
Complaint filed against: NoBroker
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
Complaint filed against: Dell
"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
Vishal Pawar
Complaint filed against: MakeMyTrip
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
Kimi Shrivastava
Complaint filed against: GoFirst Airlines
"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."
Syed Noorul Arefeen
Complaint filed against: Meesho
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
Complaint filed against: Pepperfry
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
Complaint filed against: Reliance Digital
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
Complaint filed against: Rapido
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
Complaint filed against: Paio Accessories
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
Complaint filed against: OYO
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
Complaint filed against: Red Apple Fashion
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
Complaint filed against: Happy Easy Go
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
Complaint filed against: MamaEarth
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
Complaint filed against: Weddingz.in
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
Complaint filed against: Travolook
"Thanks Voxya for helping to resolve the issue."
Kadem Nagaraj G
Complaint filed against: Powermax Fitness
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Complaint filed against: Goibibo
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
Preeti Anandan
Complaint filed against: Thrillophilia Adventure
"I am very satisfied as I got an instant resolution from make my trip for my grievance."
Varun Kuzhikattil
Complaint filed against: MakeMyTrip
"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
Complaint filed against: NoBroker
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
Complaint filed against: MakeMyTrip
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
Complaint filed against: Dell
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
Complaint filed against: Air Asia
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
Complaint filed against: Goibibo
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
Complaint filed against: Asus
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Complaint filed against: PepperFry
"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."
Sulinder Singh
Complaint filed against: AirIndia Express
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
Complaint filed against: Travolook
"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"
Rahul Sharma
Complaint filed against: CoinDCX
"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."
Asish Behera
Complaint filed against: Nurserylive.com
"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."
Nirav Shukla
Complaint filed against: Make My Trip
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
Complaint filed against: Goibibo
"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."
Saqib Khan
Complaint filed against: Teams Group
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
Complaint filed against: Byjus
"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."
Krishan Sharma
Complaint filed against: Yatra.com
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
Complaint filed against: Travolook
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
Complaint filed against: OYO Hotels
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Complaint filed against: OntheShop
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
Complaint filed against: Xiaomi Mobiles
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
Shruti Karanth
Complaint filed against: Swiggy
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
Complaint filed against: Profit Aim Research
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Complaint filed against: Pepperfry.com
"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"
NAGA TEJA RAM K
Complaint filed against: Cleartrip
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
Complaint filed against: Flipkart
"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"
Rahul Parmar
Complaint filed against: ZebPay
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
Complaint filed against: HappyEasyGo
"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"
Kshitiz
Complaint filed against: Samsung
"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."
Manpreet K
Complaint filed against: Zomato
"Thanks to Voxya, I have got the refund back from Byjus :)"
Mohammad Ashfaque
Complaint filed against: Byjus
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
Abhilasha Bajpai
Complaint filed against: Shinehunts
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Complaint filed against: PayTM
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
Complaint filed against: Razorpay
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
Complaint filed against: Flipkart
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
Complaint filed against: Bajaj Finserv
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
Prince Kumar
Complaint filed against: Amazon
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
Complaint filed against: Robu.in
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
Complaint filed against: Swiggy
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
Complaint filed against: Yatra
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Nithin Das
Complaint filed against: Oyo Hotel
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
Abhishek Yadav
Complaint filed against: Amazon.in
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
Raja Rajangam
Complaint filed against: Airtel Digital Tv
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
Complaint filed against: Yatra.com
"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."
Mohammed Siraj Ali
Complaint filed against: Jasper Industries
"Thank you so much Voxya I am fully satisfied with your quick service."
Avinash Kumar
Complaint filed against: Swiggy
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
Complaint filed against: Spice Jet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Sushil Mathew
Complaint filed against: Hathway Broadband Internet
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
Darshan Kumar Patel
Complaint filed against: OYO Rooms
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Prabhakar Chaturvedi
Complaint filed against: Flipkart
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Rakesh Shinde
Complaint filed against: Swiggy
"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
Mannu Datta
Complaint filed against: Tatasky
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Complaint filed against: OYO Rooms
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
Complaint filed against: Pepperfry
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
Complaint filed against: Delhivery
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
Complaint filed against: PhonePe
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
Complaint filed against: Labbaik Umrahs
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Syed Shabeer
Complaint filed against: Wisdom Jobs
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
Complaint filed against: Swiggy
"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"
Jyoti Chaudhari
Complaint filed against: ClickOurStore
"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "
Ramachal V
Complaint filed against: Byjus