Facebook Pixel Tracking

Swiggy instamart - Wrong Item Received on Swiggy instamart

Pranay filed complaint against Swiggy instamart on May 26, 2025

I received the wrong item in my recent order placed through Swiggy Instamart. I had ordered "Lotus Herbals safe * in * sunscreen", but instead, I received "botanical fluid sunscreen which is very bad for my skin.
I emailed them and they said they are not going to refund or replace the item, I request you to please resolve this issue as soon as possible.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Swiggy instamart

81

Total Complaints

46

Total Resolved

56.79%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

PAWAN MEENA on Oct 28, 2025

Swiggy instamart – refund and replacement not received meClosed

sir mene data cable order kiya tha or mujhe Instamart walo ne khali box bhej diya delivery boy bhi check kerwa ke nahi gya jab mene customer care ko bola to bole ki mail kero or fir koi jawaab nahi diya nahi product...

Soundhariya on Oct 21, 2025

Swiggy instamart – Wrongly choosen the diaper sizeClosed

Hii I have wrongly selected the diaper size Instead of L size diaper by mistakenly I have selected the S size diaper I want to return the S size diaper and I want L size

Shruti on Sep 27, 2025

Swiggy Instamart – Missing item in orderClosed

Order worth Rs ****/- was made from Swiggy Instamart. It was delivered in two deliveries. However, one item amounting to Rs ***/- was missing from both the packages. Tried connecting on the chat platform multiple ti...

Nalvize on Sep 1, 2025

Swiggy Instamart  – Delivered an expired product and refused a refund Closed

Ordered the product on **th July but did not use it. Tried to use the product on **th July when I noticed that the pack was already expired. The expiry date was *th July. So an expired product was delivered to me. I...

MOHIT SINGH on Sep 1, 2025

Swiggy instamart – Bad quality product leaked damaged and one item was missing in the order Closed

I placed the order worth ₹****/- from swiggy instamart on **st august. I received one leaked and bad condition product and one item was missing. I tried to contact them via chat and emails but they refused to replac...