Banking Complaints
A bank refers to a financial instituition that accepts deposits and creates credit. Banks are of utmost importance to the economy and are a safe place to deposit excess cash. As per the RBI website, there are a total number of 19 nationalized banks in India. These include Allahabad Bank, Bank of Baroda, Union Bank, Uco Bank etc. According to a recent survey by Times of India, every hour 11 people complain against their bank. The most commonly reported banking complaint in India by consumers include bad customer service, checks/funds bouncing, extra charges levied, debit/credit card blocked etc. So what can be done to these reported complaints against bank? First and foremost step should be contacting the bank’s customer care itself as they genuinely care about the customer satisfaction and would be willing to resolve the consumer complaints. Here are customer care number of some of top banks in India :
State bank of India (SBI) Customer Care - 1800 425 3800
Union Bank of India (UBI) Customer Care - 1800 22 2244
Allahabad Bank Customer Care - 1800 57 22 000
Bank of Baroda Customer Care - 1800 102 4455
UCO Bank Customer Care - 1800 274 0123
Bank of Maharashtra Customer Care - 18002334526
Bank of India (BOI) Customer Care - 1800 22 0229
Central Bank of India (CBI) Customer Care - 1800 22 1911
HDFC Bank Card Customer Care - 1800 266 4332
ICICI Bank Customer Care - 1800 200 3344
Punjab National Bank (PNB) Customer Care - 1800 180 2222
Axis Bank Customer Care - 1860 419 5555
So apart from calling at these customer care numbers what else can be done? First things first the customer can visit the bank and meet the officials or complain at the grievance cell to sort out the issue. Moreover some banks have an option of filing a complaint at their website also. However if the bank is unwilling to address the issue then you can approach the Banking Ombudsman. A banking ombudsman is a senior offical appointed by the Reserve Bank of India (RBI) to resolve consumer complaints against deficiency in the banking services. So far there a total number of 15 Bank Ombudsman whose number can be found on the official RBI website. The consumer has to file a complaint at the ombudsman under whose juridiction the bank branch is location. All the consumer has to do is write in down on paper, or send complaint via email. There are no charges for filing a complaint. However if you are not satisfied with the settlement offered by the ombudsman, you can file an appeal before the appellate authority within 30 days.
Amount not credited in receivers account (PayTM) Open
I transferred **** Rs. from PayTM by using UPI (PayTM UPI) on ** May **** and my amount also debited from the bank account. The transaction showed success but till ** May **** amount not credited in my Punjab National Bank account. Please solve...
Jun 12, 2019 by SANDEEP KUMAR SHARMA
Refund not given (PayTM) Open
We have booked a flight for Delhi to Dehradun. Unfortunately, the flight was cancelled by jet airways site. We received a message through jet airways and paytm regarding fully refund but still, I am waiting for * months. Our refund is not proce...
Jun 11, 2019 by Zeba khan
Fraudulent transaction happened from SBI net banking (Sbi Nerul West (code)) Open
On date **/**/**** at midnight after *:** am to * am till morning fraudulent transaction has been taken place from my SBI saving account No. *********** (Branch-Nerul West, code-*****) of amount ******=** by ** different transaction which is ye...
Jun 11, 2019 by Sunil Vilas Jadhav
Fraud transaction in credit card (Sbi Bank) Open
On **th May morning around *.** hrs, I received some messages on my mobile one after one. I immediately checked the message box as I came to notice that *****/- Rs transaction is done in my card in Amazon. I called the SBI credit card customer ...
Jun 08, 2019 by Aravind Kumar
Axis Bank cheque has been returned (Axis Bank) Open
Axis Bank, Paschim Enclave, Rohtak Road, Delhi ****** is one of the challan collection centres of M.C.D. (Municipal Corporation of Delhi) as property tax. On **-**-**** I had deposited a cheque of Rs.**,*** (Forty Thousand Seven Hundred Thirty-...
Jun 06, 2019 by Vinod Yadav
Fake terms & condition (www.instamojo.com) Open
I had purchased a home tutor service and I did not like the service as because it was fake and applied a refund to www.instamojo.com website and the tickets were created. They have a clear policy of cancellation and getting the refund within **...
Jun 05, 2019 by Rohit Pandey
Transaction successful but money not credited to account (Phonepe) Open
My friend transferred an amount of Rs. **** on *th June and I didn't receive any money in my account although on the app it's showing amount has been credited to your account, but when I check balance nothing has come. I called bank they said d...
Jun 05, 2019 by Tanudeep Datta
Amount deducting from my Sbi account (Bajaj Finserv India) Open
I have purchased a mobile phone using Bajaj EMI card. Every month *nd date ECS deduct but last month (May-****) SBI has debited Rs. *** twice and this month (June-****) Rs. *** twice. Last month I have paid bajaj EMI amount with a late penalty ...
Jun 04, 2019 by Veeraswamy
SBI credit card fraud with me (Sbi Credit Card) Awaiting Details
One SBI Credit Card executive want to sale the credit card to me. He offers credit limit ****** and *** card charges per year. This was also free for the first year. Now I got only ***** credit limit and the issue is SBI send me a payable amoun...
Jun 03, 2019 by Sanjeev Kumar
Paytm wallet issue (PayTM) Open
I have added some money to paytm wallet. Out of which *** was available for use. Now paytm has blocked my account asking me to do personal verification which I don't want to do. Since paytm has blocked my wallet I cannot withdraw or use my hard...
Jun 02, 2019 by Azhar Sayyed
Bank interfered with fixed amount (Hdfc Bank) Closed
HDFC bank Bathinda taken money from the fixed deposit (***** Rs )account for not maintaining a minimum balance on another account. ...
Jun 02, 2019 by Surjeet Kaur
Money not reflect on my Paytm wallet (PayTM) Open
On ** May **** at **:** pm I tried to add *** Rs in my Paytm wallet during procedure money was deducted from my account and paytm also flash a message on the screen that your money is added to your account. But when I am going to check wallet t...
Jun 01, 2019 by Sumit Pakalwar
Charging extra emi for the auto loan with axis bank (Axis Bank) Open
I have an auto loan with axis bank and I have applied for the foreclosure on **th May ****. I paid the outstanding amount of **,*** /-foreclosure on **th May ****. They again said that interest for foreclosure has to be paid on **th May **** an...
May 30, 2019 by Rahul kumar
Fraudulent transaction done (Sbi Credit Card) Closed
I had made a transaction using my SBI Credit card on MedPLus outlet retail store, **th main road, HSR Layout Bangalore *** on **-**-**** through PhonePay Pvt. Ltd (Transaction I.D. C**********************). However, in charge of Kedplus retail ...
May 29, 2019 by Ghanshyam Singh
Not delivered my fd money (Sahara india) Closed
Maine panch saal pahle Sahara india me panch saal k liye invest kiya tha. Bank wale bol rahe hain k bank k pass rupees nhi h to kya kare....
May 27, 2019 by Sushilkumar
Complaint against United Bank Of India (United Bank Of India and icici bank of hazaribag) Open
This is the complaint letter against United Bank of India, Hazaribag, branch code- **** and Icici Bank Hazaribag. This is to inform you that on dated **/**/**** I have withdrawn Rs. ***** from my united bank of India debit card from the ICIC...
May 27, 2019 by AHMAD AZHAR
Fraud done with me (Mahindra And Mahindra Pvt Ltd) Open
Mene recently is bank se online personal loan ke liye apply kia tha jiske baad mujhe ek bande ka call aata he ke aapke loan approve ho chuka he or aapko processing fees ke liye ****/- pay karne hai. Ek advocate Mr. Vikrant ke account me uske ba...
May 27, 2019 by Harsh Maheta
Not shared promo code for cashback (PayTM) Open
On ** May ****, I ordered two things on Paytm having order no. **********. On both things, I applied promo code BIJLIBILL*** according to which * unique promo codes have to be shared with me to get rupees *** cashback on my two electricity bil...
May 27, 2019 by Amit Bangani
Regarding flight ticket (PayTM) Closed
I booked my flight tickets from Paytm on **th April **** from Mumbai to Delhi. I booked * tickets at that time and after that flight was cancelled by jet Airway and after eight days flight is permanently closed and till date, I could not get my...
May 27, 2019 by JATIN JAWA
Wrongly charged for debit card (Hdfc Bank) Open
I want to bring this to notice that has happened on several occasions. I was offered credit card lifetime free by Hdfc which was then levied with a membership fee of ***. After many followups and letters, the charges imposed were reversed. Then...
May 26, 2019 by Prabha Shanbhag
