Wazirx - Amount debited in my account but not credited to wazirx account ^Open

# I have added ****/- first to the account on *th May **** which is not showing in the wazirx account and after that I have added ***/- it has reverted back to my bank account after **hours but the first transaction which I have made is succe...

May 15, 2021 by Santhoshi

Sbi Cards - Fraudulent activity on SBI Credit Card ^Open

Transactions happened on. *-dec-**** and none of the OTP I got on the same date and even within * hrs still * transactions happened of **k Rs. Also, the amount transaction mode was activated without OTP Sbi not yet all heaping and providing...

May 10, 2021 by Sachin Kadam

DFCCIL - Money Deducted Transaction Failed ^Open

I was making payment on SBI MOPS for filling application form of DFCCIL, the amount got deducted from my account but the transaction failed and the Payment wasn't successful in dfccil website. Please look into the matter and refund the amount b...

Apr 25, 2021 by Vishnave Gaurav

Dhani - Transaction not completed ^Closed

I did a wallet to bank transfer but still it's not credited ...

Apr 24, 2021 by Akshay Sreenivasan

Mobikwik - Zip ACCOUNT ACTIVIATION WITHOUT MY NOTICE ^Open

I have done a transaction in grofers while paying i choosed Mobikwik. but that automatically selected zip account without my notice. later when i open mobikwik app there was charge of Rs ** activation fee for activation of zip account which was...

Apr 22, 2021 by manjesh

PayTM - Unauthorized wallet transaction ^Open

On *th April there were * fraud transaction of Rs **** each from my Paytm wallet (**********) to bharti airtel. . These * transactions were used to recharge . kindly investigate and help me in getting my money back .all transaction were done w...

Apr 19, 2021 by MANISH JAIN

Mobikwik - Charging me for not taken zip loan ^Closed

I have been receiving calls and reminders to pay ₹*** to Mobikwik, they are saying some loan amount is overdue - the last transaction I had through Mobikwik was in June **** and it was a successful transaction.. Now suddenly I have this me...

Apr 09, 2021 by Derrick DSouza

Google Pay - UPI Google Pay payment failed and money didn t reverse back ^Closed

Hello Consumer Forum, This is to inform you that I am Dulal Chand Karmakar, Mob No - ***********, Email ID - dulal*****@gmail.com. This Mob no and Email ID are registered with Google Pay account. I made a UPI transaction of rs ***** on *th...

Apr 08, 2021 by Dulal Chand Karmakar

Mobikwik - Transaction through mobikwik UPI failed but amount got deducted from my bank account ^Open

UPI transaction through mobikwik done on **.**.**** but failed. Amount got deducted from my bank account. I raised complain regarding same and request the deductible amount back into my account but alraedy ** hrs cross mobikwik do not refund me...

Apr 01, 2021 by Arpan Banerjee

PayTM - Paytm not setting transactions nor responding ^Closed

The useless people of paytm are keeping money with them not setting the transactions and lost business of around ****/- which they disabled my merchant I'd without informing me....

Mar 31, 2021 by Bhupesh Grover

Bhim UPI Sbi - Amount deducted but transaction failed ^Closed

I have booked flight tickets using bhim upi payment gateway. Transaction not failed but amount deducted. When i raised complaint they reply that amount credited to receivers account. However when i call receiver (goibibo) they are saying they h...

Mar 31, 2021 by Nitin

Axis bank mumbai - Wrong billing and excess debit by Axis bank against Credit Card ^Open

I am an existing customer of Axis Bank for last several years. I am using Neo Credit Card of Axis Bank and making regular payment of my dues on or before due date regularly. With reference to above captioned complaint number *************** d...

Mar 26, 2021 by Vipul Chandra Singh

Sbi Credit Card - Hidden fasle fine charges for Balance Transferwithout prior knowledge ^Open

I have booked a Balance transfer through SBI site for ₹***** on *th NOV **** for *** days which will end on * May **** with intresr charges of *.*% per month and zero processing fees as per there site details a. Now In Dec when the first b...

Mar 25, 2021 by Karishma Taneja

Google Pay - Google Pay transaction issue Money got debited from my account and the recipient didn t receive it ^Open

I did a transaction using google pay on **th January,****. Money **,*** Rs got debited from my account and the receiver didn't receive the money.I raised multiple tickets & contacted google pay support team many times. Please help me in getti...

Mar 24, 2021 by N Radhakrishna Reddy

Bank of Baroda - Online transacted amount was shown successful but the amount did not reach the beneficiary ^Closed

I did a mobile banking transaction on **/**/**** through Bank of Baroda M-Connect app. The money was deducted from my account but it didn't reach the beneficiary. The account no and all other details were correct. I enquired and filed a complai...

Mar 24, 2021 by Collin John

Google Pay - Google pay hasn t refunded failed gold transaction amount done on March ^Open

I tried purchasing gold from Google pay for an amount of *****. But the transaction went into pending stage even though I got sms confirming money was debited from my account. After a while the transaction status went from pending to failed and...

Mar 24, 2021 by Murshid Rahuman

Paytm payment bank - Transaction failed but refund not issued ^Closed

Hi sir,I did a transaction worth rupees **** on paytm application on **st march by transferring money . Transaction failed suddenly and money got debited from my bank account . I tried contacting my bank and paytm customer care none helped me i...

Mar 23, 2021 by Dhareddy jyothi

Razorpay Software Private Limited - Order Cancelled refund not issued ^Closed

the merchant Mek Peripherals India Pvt Ltd itgadgetsonline.com cancelled the order ***** on March **, **** but refund was not issued I have raised a transaction dispute with razorpay but razorpay did not take any action razorpay suppor...

Mar 20, 2021 by Athul Jayaram

Wazirx exchange - Funds nor received ^Open

I transferred funds (usdt) ***.** from wazirx to binance yesterday. Txid is- dc*c***a-****-***d-****-f**f*c**af*c Transaction date- **/**/** Transaction time- **:** am IST My registered e-mail id is (rahuja****@gmail.com) But funds no...

Mar 20, 2021 by Rohit Ahuja

Paytm Payments Bank Limited - Paytm Money lost ^Open

Hi Sir/Madam, I made Four Return to Bank (To Paytm savings a/c)Transactions on **-Mar-****. *. Rs. ****/- *. Rs. ***.**/- *. Rs. ***/- *. Rs. ***.**/- Total : ****.**/- All four are still pending. Neither reflecting in my wallet n...

Mar 19, 2021 by Mohammad Rafi Ahmed

Mobikeik Bajaj Finserv - Credit Card Payment through Mobikwik ^Open

First of all I added my money to wallet and the process is done within a min but when I paid my two credit card bills with the wallet money the transaction is showing in pending. ...

Mar 19, 2021 by Archita Singh

Razorpay Payment Gateway - Unsettle transactions ^Closed

We are in the e-learning business in the Automotive field. We conduct an e-live project-based learning program. We use Razorpay as a payment gateway. Our * transaction are not settled by Razorpay. Course fees don't reflect in the company's b...

Mar 12, 2021 by Swaraj Jahagirdar

Sbi Credit Card - Charged Twice for same transaction ^Closed

I did a transaction using my SBI credit card on **/**/**** of *,***, which got debited from my account but was not reflected on the merchant site. so i thought of raising a dispute with the SBI Team. The transaction and dispute got resolved pr...

Feb 27, 2021 by Sandeep Patel

State Bank Of India - Late refund transaction by SBI netbanking ^Open

We paid MGVCL bill on **-**-**** transaction & Refund back transaction on *-*-****by SBI.Normally it takes T+* days but due to delay transaction we are not able to track bill in time.Pls.check RBI circular & do needful action.We already inform ...

Feb 19, 2021 by Hemalkumar

Paytm upi - Fraud transaction Paytm ^Closed

I would like to draw kind attention to the incident that happened with me on *th Of February ****. I have posted an advertisement on OLX for selling my single bed. One buyer named approached me asking my Paytm number and has transfer rupees * a...

Feb 07, 2021 by Pankaj Dusad

State Bank of India - UNAUTHORIZED TRANSACTIONS FROM MY SAVING ACCOUNTS AT SBI BRANCHES ^Open

I am submitting details of "UNAUTHORIZED TRANSACTION" from my accounts as detailed below. with attacntment of DAINIK BHASHKAR news today.I am not at all satisfied SBI response DR.MOHAN SHARMA Mobn.-**********. I came to know about ...

Feb 06, 2021 by Mohan sharma

Reliance finance limited mumbai - Personal loan problem pay all processing fee not credit loan amount fradulent sheating customer reli ^Open

Sir I had applied online personal loan in reliance finance limited Mumbai East bandra, all processing fee payment via sbi NetBanking Chennai (processing fee-****, TDS Charge-****, NOC charge-*****, SGT charge-*****(IDFC first bank), totally pai...

Feb 02, 2021 by V RAJAGURU

Paisabazaar Com - Bank details update process ^Open

I have an account with paisabazaar and recently I shifted my bank account to some other branch and due to which, IFSC and Branch codes also got changed. The new bank details had to be updated in the paisabazaar portal also to do the transaction...

Jan 25, 2021 by Anuraj Shrestha

Razorpay - Refund not given by Razorpay ^Open

On ** November ****, I became the victim of an e-wallet fraud, in which certain unscrupulous persons defrauded me of an aggregate amount of INR **,*** through a deceptive scheme involving faking interest in an item I had placed for sale on Olx....

Jan 23, 2021 by Parnika Malhotra

Yes Bank Limited - Yes bank poor service ^Open

Yes bank is unable to maintain their mobile OTP delivery service for their customers. In last * years time and again my OTP delivery failed to mobile. Although email OTP delivery was working, but that OTP comes after failure of default mobile O...

Jan 23, 2021 by Sujit C

PERFECT ENTERPRISES - Forex trade ^Open

I Have deposited amount in company account for ROBO Trading every day they showed trades and maximum days profit and doubled my amount in ** days only and forced me to add funds i have not added and requested for refund they show loss in two...

Jan 21, 2021 by arjun

Rilence finance limited - Refund policy ^Closed

Applied personal loan of rs ******/- for loan processing they asked to pay processing fee i paid that on **/**/** transaction number ua[protected] amt rs ****/- from sbi. Then i got sms stated that i need to pay rs ****/- *****/-****/-as loan ...

Jan 18, 2021 by R MANJUNATHA

Union Bank of India - SubjectOnline payment became failed not refunded till now ^Closed

Respected sir, On date **.**.*****:** PMI was trying to make online payment of *****Rs For the purpose of admission in mmmut gorakhpur but the transaction could not be completed due to the technical error. The mode of the payment used by the ...

Jan 13, 2021 by Aditya Maurya

Google Pay - GOOGLE PAY TRANSACTION FAILED AMOUNT DEBITED BUT NOT REFUNDED ^Closed

On Dec * - **** I made an UPI Transaction to pay my loan EMI of **** to Finnovation TechnoSolution PVT Ltd. Amount Rs.****.** was debited from MY SBI bank account including Finnovation Charges. But that amount was not sent to them and transacti...

Dec 31, 2020 by Anguraj T A

PayTM - Paytm payments bank account blocked ^Open

My paytm payment bank account blocked due to complaint against me with the RRB NO :************ on transaction of **rs in to my account I didn't made any suspicious activity but I received the payment of **rs and also payer complained about it ...

Dec 27, 2020 by Padma

Paytm upi - Refund Issue from Paytm ^Open

On ** Nov ****, i 'Firoj Nadaf' have made payment of ****/- towards purchasing of Borosl bowls. however my order was not placed at borosil and unfortunately this payment was transferred to paytm through my bank account. This payment was done at...

Dec 12, 2020 by Firoj alamgir nadaf

Standard Chartered Bank - Fraud Online Transaction from Standard Chartered Credit Card ^Open

I would like to tell the story in brief - A text message fraud scene which was asking for ** rupees and my uncle unknowingly filled the form; however, it was a phishing website and fraud transactions happened of Rs. ***** from my Standard Cha...

Dec 11, 2020 by Sangita Soni

Hdfc Bank - HDFC refused moratorium and to hide that they preclosed those loans and illegaly holding money ^Open

I am a Hdfc customer since **** and never missed a single payment in life. During the Corona crisis I was jobless and opted Moratorium for my personal loan.But for instant jumbo loan and insta loan there was no option to convert to moratorium....

Dec 07, 2020 by Anish Lloydsen

PayTM - Unauthorized transaction ^Open

Unauthorized transaction of Rs.***** was made through paytm on behalf of dish TV India from which they called me.plz consider the request....

Dec 07, 2020 by HASIN GUL MAJID

Mobikwik App - Amount debited airtel broadband merchant did not got credited ^Open

Hello, I made payment for my airtel broadband bill of Rs.***.**, however amount got debited using Mobikwik application but amount is not credited to merchant. And there is no transaction history in Mobikwik application for same amount....

Dec 04, 2020 by Aamir Khan

Google Pay - Payment in processing ^Open

I was making payment for marrow study app through Google pay on ** November ****,the went on processing and amount debited from my account.I waited for * days for payment confirmation as they said to wait but today is ** November **** till now ...

Nov 30, 2020 by Sachin Kumar

INDIA BULLS DHANI - NOC not provide ^Open

I talk to the customer service center to take the NOC.They asked me to pay *** rupees.And say I will be given NOC after payment.I pay *** rupees as promised. Upi reference no ************.( Transaction make by Paytm).But I was not given NOC. I ...

Nov 08, 2020 by Chandan mandal

NK MARKETING SERVICES MUMBAI - CREDIT CARD TRANSACTION ^Open

ON OCTOBER **th CREDIT CARD TRANSACTION FOR Rs.****/- IN THE CLOTH STORE,BUT I HAVE NOT RECIEVED ANY ITEM....

Nov 08, 2020 by K.YESEPU

Google Pay - Payment failed by google pay not got refund ^Open

I Have done the transaction by paying my electricity Bill to BESCOM using Google Pay but the transaction got failed but were from my account money got deducted and still did not get my refund back Dated :** sep **** Amount ***...

Nov 05, 2020 by Rudolf Abraham

Phone pe - Amount deducted but amount not credited to wallet of HDFC fastag ^Open

I have done transaction of rupees ***/- through phone pe app on date ** september **** at **.** pm but when I check my wallet balance no any amount credited to wallet of fastag account. My transaction id is P**********************....

Nov 04, 2020 by Harshal

Sbi Credit Card - Charging unnecessary ^Closed

THIS IS SHVA KUMAR PAWAR I HOLD CREDIT CRD WITH SBI BANK I DID NOT USE CREDIT CARD FROM WHEN I TAKEN YOU CAN CHECK TRANSACTION OF CREDIT CARD FROM LAST YEAR FROM PAST * MONTHS THEY ARE SAYING THAT YOU PAY BILL LOOK INTO MATTER WHAT IS THIS PLZ...

Oct 15, 2020 by Shiva kumar pawar

Sbi Credit Card - SBI charging fine unnecessarily ^Closed

I had made a transaction of Rs *,*** on my SBI credit card on Sep **'****. I partially cancelled it and got a refund of Rs **** on Sep **th. My bill generation date was Sep **th. I paid the total outstanding amount - Rs ****. In my October mont...

Oct 14, 2020 by Janitta James

Sbi Credit Card - Regarding Issue in SBI Credit Card Bill Payment ^Open

Hi, I got my Credit Card on February ****, still i didn't make single transaction they were sending bills of **** bill . Every month they are increasing ****. I already send many mail regarding wrongly charging bill but did not receive any ...

Oct 09, 2020 by Sandeep Singh Gosain

icici bank - Unsafe atm and untrained staff ^Closed

Hi team, I visited your atm in baran Rajasthan on *st oct between **.**-**.**. When I was in middle of transaction, A cleaner come and started to come near me and even was behind me and started to clean atm area. When I asked him to ...

Oct 03, 2020 by Amit Kumar Gupta

PayTM - Misleading the merchant ^Closed

i am a merchant using paytm's pos card swipe machine, there were transactions in total of **** done on the pos machine which usually gets credited to the bank account the next day. After not getting credited to my bank account I raised a compla...

Oct 01, 2020 by gaurav sethi

Sbi Cards - Fraudulent Issue ^Open

A fraud transaction of Rs ****/-(******) was done on my sbi credit card on **/**/****. I had cleared all my liability with sbi card except the above *****/- and stopped making payment. Since, then sbi card is creating monthly bill on my card af...

Sep 26, 2020 by Ripusudan Mishra

Payzapp - Wallet has been debited twice for the same transaction service or product but only got one refund ^Closed

Debited twice from my axis bank credit card and debit card in payzapp wallet of rs **** * times. The transaction date was *th july and *th july **** of rs **** each but i got only one refund. The transaction was made on grofers via payzapp. My ...

Sep 23, 2020 by DEBRUP SARKAR

Razor pay - Amount debited but not refunded ^Closed

I tried to add Rs.*** in my Airtel Payment Wallet through Debit Card from my Bank A/c but failed so I tried for the *nd for the same amount and that was also failed but debited from my Bank A/c for both the transactions.Still now no amount is r...

Sep 23, 2020 by Monolakhan Barman

ICICI Bank Limited - Telegraphic Transfer not settled ^Open

complaint against ICICI BANK R T Nagar Branch Our company NFT IMPEX INTERNATIONAL PVT LTD is a start up company exporting fresh fruits. We had sent our first consignment to Malaysia on ** Feb **** and we received the payment by Telegraphic Tra...

Sep 21, 2020 by SYED TANVEER AHMED

Sbi Cards & Payments Service Private Limited - Online fraud ^Open

Dear sir, i am using sbi credit card. in the month of april **, my mobile was hacked by calling paytm kyc and purchased rs***** and same day i was blocked the card and informed to sbi to stop the transaction and filed FIR in cyberabad poolice...

Sep 18, 2020 by p shiva kumar

HDFC Credit cards - Credit Card Incorrect Bill Generated ^Open

*. I have HDFC Regalia Credit Card, "XXXX XXXX XXXX ****" I had done transactions for advance hotel reservations for a wedding which is in December ****. Details: Transaction Date May **, **** Transaction Amount *,**,*** (Six lacs for...

Sep 12, 2020 by Ankush Ombale

Icici Merchant Services - Payment not settled ^Open

I have a small garment shop. Shop was closed down for nearly * months due to covid lock down. I am not able to pay my rent for few months so i decided to close the shop , so I called in all the stock.lot purchasers who buy the garments stocks ...

Sep 11, 2020 by Jeyakumar

Airtel Payments Bank - Airtel Fasttag not received ^Open

Sir, I have purchased Airtel Fast Tag on June **th **** in Airtel Thanks app. I didn't receive my fasttag till date. I have written to Airtel Payments Bank for the issuance of Fast Tag on July **rd ****. I am herewith furnishing the s...

Sep 09, 2020 by Nandula Vamsi Krishna

ICICI Bank Limited - Cashback Not Received ^Closed

Hi, On **th June I did a transaction of ****.** on pharmeasy through icici bank credit card ending with **** and as per the offer I had to receive ** percent cashback but i haven't received the cashback till now. ...

Sep 06, 2020 by Ashish Sehgal

PayTM - My money is deducted from paytm wallet ^Closed

Yesterday around **:** PM I got a mail that my account is debited by *** rupees. But u did not made this transaction. I got message that my money is transferred to an account number which is totally unknown to me. It's totally a fraud case. I c...

Aug 28, 2020 by Manisha saha

PayTM - Deduction of amount ^Closed

Hello sir i take paytm pos machine in april **** with charged amount rs.**** annually.after that in march **** my business is closed due to corona and i contact to paytm service provider for taking this machine and cancel all deactivation relat...

Aug 27, 2020 by Rahul agrawal

ZestMoney - Refund not received ^Closed

Respected Sir/Ma'M I had done a transaction of Rs.**** on **th Aug on the zestmoney website through my debit card. Zestmoney failed to provide me the product promised. Therefore I asked them to cancel my order and initiate the refund. On **th ...

Aug 27, 2020 by Nishant Kumar

Google pay contact number - Failed transaction but Money was debited yet not credited ^Closed

On july *st **** we made a transaction of amount *k and the transaction is failed but money was debited from my account and its been * months neither i received my money nor the recepient..And i raised a complaint to google pay on this issue b...

Aug 25, 2020 by Ganesh

PayTM - Looted Rs 499 plus Rs 452 from me ^Closed

On August **th ****, I tried adding Rs *** to paytm wallet, the transaction failed but my money was not refunded to my bank account. On **th August **** I tried to place a food order in swiggy through paytm and the money got debited but transac...

Aug 24, 2020 by Mohammed Raees

PayTM - Credit Card Charges paid related ^Closed

महोदय को मैंने अपने Paytm account के द्वारा दिनांक: Jul ** ****, *:** pm को *,*** (Order No is***********/UPI Transaction No ************ ) और दिनांक: ** Jul '** **...

Aug 24, 2020 by AMIT

PayTM - Paytm post paid ^Open

on **-**-**** I did the last Paytm postpaid transaction payment (OID ********** TID ******************* Amount ****.**) But, as I was late by few days after that the very account was blocked and from that day I could not use postpaid servic...

Aug 20, 2020 by Mayur Jena

icici bank - 2 CC having different account but same balance ^Open

As of writing, ICICI Bank is unable to display a Single balance of * credit cards even if they have separate accounts but a combined limit. The information shown over the imobile app and online are not correct as the real balance is known only ...

Aug 18, 2020 by Ashish mishra

PayTM - My account blocked and money stuck in paytm wallet ^Closed

Subject: Unblock my Paytm account Dear Team, Last week my paytm account linked with mobile number was blocked for some suspicious Trasaction. I have raised the request to unblock it on *th August with reference id ********* I was asked to...

Aug 17, 2020 by Rohit Goyal

paytm payments bank - Money debited from Debit card but bill not paid ^Open

I was paying my UPPCL electricity bill through Airtel Payments Bank with Paytm Payments debit card. I filled all the details of my debit card in Airtel thanks app and sms came on my phone number linked with Airtel Payments Bank "Hello! You h...

Aug 14, 2020 by Himanshu Yadav

PayTM - Transaction failed from merchant but money deducted from wallet ^Open

I were paying to minister of transport and highway for new driving license through GRIPS payment site by my paytm wallet amount of Rs.*** today **/**/**** **:**:**. My wallet got deducted the amount but merchant site showed transaction failed. ...

Aug 13, 2020 by MD SIKENDAR SHAFIQUE

Google Pay - Google pay transaction not processed ^Closed

i was trying to transfer *** rs to my friend July ** using google pay app and transaction failed, it have been one month still i didn't get refund ...

Aug 10, 2020 by subravelu

Mobikwik - Procced transaction which was failed ^Open

I have to transfer ****rs to someone...so I choose mobikwik then i entered bank details of that person...but transaction was failed...so i tried again but transaction was failed...so i change the app and choose google pay then transaction was s...

Aug 10, 2020 by Ritik singh solanki

Pasfar Tech Pvt Limited - Added money from my ICICI account to Fantasy 11 app but money did not get added ^Open

I added Rs. *** from my ICICI account to Fantasy ** App, money got deducted from my account but the Money did not come in the app account. The transaction details are attached....

Aug 06, 2020 by Sher Singh

Google Pay - Google pay amount not received ^Closed

Hi, On */*/****, one customer transferred ****/- to my Google pay account, and Initially transaction did not happen. But later I received a message tht amount is transferred to my account. And I gave the goods to customer. After **mins trans...

Aug 05, 2020 by Hemalatha Vikas

Janakalyan Sahakari Bank Ltd Thane - Money transfered to wrong beneficiary ^Open

Dear Sir, I have made wrong transaction of fund transfer from ICICI Bank( A/c no.************,IFSC:ICIC*******) to customer of Janakalyan Sahakari bank Ltd.,( A/c No.***************, IFSC:JSBL*******) through IMPS mobile banking, of Rs.***,Rs....

Aug 05, 2020 by Shridhar K.Konnur

Google Pay - Amount deducted but Transaction Failed ^Closed

This is very disappointing to share with you that I have made a payment of amount Rs. ****/- on dt. **th July **** to BMC Holding Tax dept. (Govt. of Odisha) through Google Pay service link with my SBI Account. After making the payment message ...

Aug 04, 2020 by Sunay Mishra

Hdfc Bank - Charging High ^Open

I had done a transaction on Mosambee swipe machine of RS *,*** on **-*-**,for which I had received only Rs**** on **-*-**.after talking to customer care and email them I came to know that they have charge me for low transaction done as they ha...

Aug 03, 2020 by PARMEET SINGH GHURA

PayTM - Paytm not reverting money against fraud transaction ^Open

Dear Team On **th july **** , a transaction initiated without my knowledge and consent of **** INR . No idea how , what , when , who did this . When i checked with paytm customer support team . Transaction :*********** beneficiary number...

Aug 02, 2020 by ABHISHEK BHARTI

PayTM - Fraud of money by Paytm ^Open

Hi Sir, This is to inform you that I received an sms stating that my Paytm KYC will expire and need to call ********** to be able to active the Paytm service. Basis the instruction given by them when I updated the Aadhar and PAN card nu...

Aug 02, 2020 by Bipasha Bhattacharya

BHIM - Money deducted but merchant didn t get ^Closed

* times money got deduced but merchant didn't get. I tried to contact bhim upi team and they are saying money is successfully transferred but merchant is denying and I can see for those scaned transaction status is failed in merchant account.N...

Jul 30, 2020 by Sajib some roy

Phonepay Apblutil - Fraudulent transactions on credit card ^Open

On **st July,I received an SMS to renew my KYC from PAYTM as the same has expired and that my account will be blocked if not renewed. So I contacted the no.**********,he asked me to recharge Rs.* to may PAytm account.He then told me to do KYC ...

Jul 28, 2020 by Shioram Krishnan

Hdfc - Membership fees charged ^Closed

Hello ai have allowed free lifetime hdfc credit card by my company but in recent transaction I have changed a membership fees which is completely unacceptable. I reconfirm by the agent who allotted the cards the card was completely free. Plea...

Jul 23, 2020 by Srishti Sharma

RBL bank credit card - Fruad Transction ^Open

Dear Sir, call back immediately I need a Total Information what you investigate . This is regarding a fraudulent transaction which has been done on the my card on March **rd, ****. ******** complaint number A case has been rai...

Jul 21, 2020 by Kalabandi Rajashekar

Personal loan ke liye apply Kiya tha muje refund chahiye otherwise I complaint in police station - Taruna ^Open

On *th July I applied for online loan of about * lakhs with money bazaar India . Same day thy approved the application Nd asked for transaction fee of ****/- . I gave them the money very next day thy asked for another transaction of **,***/- as...

Jul 21, 2020 by Taruna

PayTM - Fraud transaction ^Open

I lost my ***** without my knowledge. I am not share any OTP and password. Somebody misuse my account and doned fraud transactions ...

Jul 18, 2020 by Dinesh

PayTM - Loss of money from paytm wallet ^Open

Lost ****/- from Paytm Wallet on **th July **** . No instances of me sharing my password or any otp. Still lost the amount from my wallet from no where. Money was transferred to some anonymous contact, guess some date breech happened from p...

Jul 18, 2020 by Sreeja Sriram

PayTM - PayTM Online Transaction Fraud ^Open

Using my Credit Card transaction done on PayTM through online date **/*/**** vendor PayTM Noida IN Amount ****+****+***.** same day i cross verified in my paytm statement this transaction not shown raised to paytm they said check with bank. Ban...

Jul 18, 2020 by suresh sankar

Bank of India mishrikh sitapur - Payment deducted but not credited to other party ^Closed

Dear sir i have an account in bank of india branch mishrikh sitapur up.my account number is ***************. I hv transfer rs *** from my account to another account no. *********** sbi bank ifsc SBIN******* by amazon pay on ** may ****. I was t...

Jul 17, 2020 by Sunil kumar

PayTM - Fraud Merchant not responding ^Closed

I paid one merchant through paytm and merchant is no reachable through email or phone number so I asked Paytm help to cancel this Order No :*********** and and also help me to reach merchant through phone number associated with paytm account bu...

Jul 16, 2020 by sandeep rajkumar

Mpokket - Mpokket loan repayment during this lockdown and such crisis ^Closed

I am a regular customer of mpooket and done a transaction of approximately ***** or above from the start. I am a student and during this lockdown period and such crisis I am not able to pay my loan amount i have told them that i will pay them ...

Jul 12, 2020 by Aman kumar jha

PayTM - Fraud in Paytm Wallet ^Open

Hi, Today morning when I have checked my SMS then I come to know that around *.** AM there were two transactions was done from my Paytm wallet which is for amount **** Rs and *** rs.... I havent any idea for these transactions. I have never sh...

Jul 11, 2020 by Saurabh Agrawal

State Bank of India - Unauthorised withdrawal from bank account ^Open

Respected sir, I have lodged a complaint on **th may **** regarding unauthorised withdrawal from my account from **th may to **th may.My account was not seeded with my mobile no. after so many application it shows ignorance of sbi employees to...

Jul 11, 2020 by Ruli chand

Mobikwik - Financial Fraud ^Open

At **.**am, First my mother received an SMS from Mobile No. ****** *****, stating “PAYTM KYC has been suspended. Pls call Paytm office ********** immediately. Account will block within ** hours.”. Fraudster called my mother from Mobile No....

Jul 10, 2020 by Sneha Gandhi

PayTM - Money not refunded ^Closed

I have accidentally added money to paytm.But when i refunded back to bank its shows transaction is success.But money not refunded to bank...

Jul 08, 2020 by Hemanth Reddy

Hdfc Bank - Fraud lost ^Open

Respected Sir, Request your kind attention on this escalated matter which I am bringing to your attention due to unsatisfactory revert received from your concerned department. It is with regards to multiple fraudulent transactions happe...

Jul 07, 2020 by Arwa Tinwala

PayTM - Paytm fraud Transaction ^Open

I had got a call from a fraudster , he told he is from paytm customer care and told me to upload money to wallet for keeping my wallet activated and for kyc purpose. I uploaded **** rs to my paytm wallet and instantly the amount got vanished fr...

Jul 07, 2020 by arunkumar K

Google Pay - Payment status is processing for last 9 days ^Open

Dear Sir/Ma'am, I made a payment of Rs.*** for order at ferns and petals site using Google Pay app, money was deducted from my account and it was showing processing at Google pay. I was hopeful that maybe this will get resolved either I will r...

Jul 06, 2020 by VISHAKHA KUMARI

Googlepay - Money debited but nit credited to receiver account ^Open

The transaction was made on **th June when it was showing "Processing" however it showed "Paid" on *th July but the receipent has still not received the payment. Contacted customer care google pay but have not received any help or money back. ...

Jul 06, 2020 by Meghna Mittal

HDFC Payzapp Wallet - Cashback Not Received ^Open

Pazapp provide an offer of **% cashback upto rs. **on min. transaction of rs.*** if payment is made thru scan and pay mode. I initiated a tata sky transaction (ref no. ********) for which I have never received this cashback till date and when...

Jul 06, 2020 by Nitin Kumar Jain

Mpockket - Loan repaying not possible in lockdown ^Open

I have taken loans from mpokket and paid every loan on time. But now, during this time of lockdown, when the economy is stagnant and there are no transactions made. I cannot repay my loan on time and they are charging heavy late penalties for n...

Jul 06, 2020 by Sanchit Kumar

Shein - Money stuck in shein wallet after ban ^Closed

I returned an item before shein was banned and the refund has reached me just now in my wallet, but there's no way of withdrawing the money or even using it , since this was a cash on delivery transaction . No one at shein is picking up calls ....

Jul 06, 2020 by Sneha Vaswan

Sbi - Un Authorized transaction My SBI Credit Card ^Open

Un Authorized transaction done using my sbi credit card ...

Jul 03, 2020 by Sathya Prabha

Google Pay - Google pay money send successful also Recipeant reccieved showing but money not reflected to bank ac ^Open

On * july **** transferd ****. To my friend Transaction showing secesfull to me and also to my friend My pass book entry Showing debited My Frd pass book doesn't reflected Still So please Reflecte or refund my money as soon...

Jul 01, 2020 by Jayanth kumar

PayTM - Refund of a failed transaction ^Open

I had a failed transaction through Paytm on *th April (bank passbook * th April) while paying a electricity bill. The amount was deducted from my bank. But the transaction was failed. First Paytm Said that they have refunded the amount right aw...

Jul 01, 2020 by Binayak Sushil Sharma

Yes Bank - Late Payment fee finance Charges by YES Bank Credit Card ^Open

I own YES Bank Credit Card **XXXXXXXXXXXX**. In my credit card statement for the month of Feb-****, Rs **,***.** was due with payment due date of **-Mar-****. I have paid the bill on **-Mar-**** through SBI internet banking NEFT UTR NO...

Jul 01, 2020 by Ashish golwalkar

State Bank of India - Amount deducted from my bank a c through Google pay ^Closed

Sir, my balance Rs *** is deducted from my bank a/c through Google UPI by unknown persons using Cyber froud. On */*/****. In that transaction ' OTHPG ************ GOOGLE *Zeeshan najeeb' msg show on a/c details. Plz check the txn detailed an...

Jun 30, 2020 by Asmita Kewalram Padole

Individual - Refund of Fraudulent Transaction thru PayU money Portal ^Closed

Dear Sir, Please find below the details of my transaction which was done on *th Jun,****. Merchant Key: uKl*dK*W Merchant Salt: RkndcZPBtC Merchant ID: ******* The above transaction does not reflect on the PayU account nor on the portal ...

Jun 21, 2020 by Babu P.S.Moni

PayTM - Wallet Fraud ^Closed

On **th April, I suddenly had * back to back transactions on my paytm wallet and my paytm balance gets consumed. There was no OTP, no other security check, but the balance got arbitrarily deducted from my paytm wallet. I followed up multiple t...

Jun 20, 2020 by Somnath Mitra

Sbi Credit Card - Sbi credit card financial charges and support service ^Closed

There was dispute transaction on my sbi credit card .I wrote the mail to sbi and no one update. I paid the ammount excluding the dispute transactions which was *** and sbi gave me **** financial charges of it. I raised the concern and at least...

Jun 19, 2020 by Anurag kant

RBL bank credit card - RBL Bank credit card account closing request is not accepting and R shield insurance activated w ^Open

Dear sir/mam I am Jagadeesan m. I have been requesting many times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in * working days your card will be closed but car...

Jun 19, 2020 by Jagadeesan m

State Bank of India - Refund amount not received in bank account ^Closed

Dear Team, On *st June **** at *:** pm I was trying to make an online payment of Rs.*,**,***/- for buying laptop from Flipkart. But the transaction could not be completed due to some technical issues. My debit card was charged Rs.*****. It w...

Jun 15, 2020 by Rajesh Gholam

PayTM - Fraud Translation on my bank debit card ^Open

I have been looted by Paytm, as I believed this as a double secure platform for making online payment. I lost an amount of Rs:*,**,*** /- on several fraud purchases since Sep-**** to May-****, as this debit card was for business purpose my ac...

Jun 15, 2020 by Choice Chemacals

PayTM - PayTm Fraud ^Open

This incident dates back to **/**/****, when i received a fraud phone regarding Paytm fastTag payment. During this phone call my account was looted of rs, *****. at first the fraudsters made rs. ** payment from my axis bank and SBI debit cards,...

Jun 12, 2020 by Kashmiri Lal

Healthmug - Money transacted but order is not execute ^Closed

.I put order on healthmug and transferred money thro’ Pay U Rs *** on **/**/**.Transaction Id *********.But order is not placed and transaction failed.My money is not refunded....

Jun 12, 2020 by Manivannan

Mpocket - Mpockket Loan Repayment not possible due to lockdown ^Open

I have taken loans from mpocket and paid every loan on time. But now, during this time of lockdown, when the economy is stagnant and there are no transactions made. I am receiving calls from them after every *-* hours, I tell them again and aga...

Jun 12, 2020 by Dipanshu Gupta

Google Pay - Transaction declined ^Closed

Transaction has been declined but the amount has been debited from the account and not credited to the respective person...

Jun 12, 2020 by Mariyappa S

SBI MESTON ROAD BRANCH KANPUR - SBI BANK MESTON ROAD BRANCH MANAGER HAS NOT GIVEN ME FINAL REPLY ABOUT UNAUTHORIZED TRANSACTION OF R ^Open

Sir an unauthorized transaction of Rs *****/- had been occurred on *.**.**** from my account ***********.For this i submitted written complaint to Mr. Tej Bahadur Singh branch manager on *.**.****.After one month he had send me reply in whi...

Jun 11, 2020 by NIKHIL KOOL

PayTM - FRAUD TRANSACTION ^Open

Dear Sir , I was register a complaint in cyber crime cell with reference No. ************** against the four fraud transaction from my Paytm account ( ********** ) FOR FINANCIAL LOSS OF AMOUNT Rs.*****/- One of website : :https://ayu...

Jun 07, 2020 by VINOD KUMAR

Kotak Mahindra Bank - Filing complaint against misdeed and unethical behaviour of Kotak Mahindra Bank and their employees ^Open

Dear Sir/Madam, I Shemal V. Dave, resident of Jamnagar city and saving account holder (A/C. No. **********) at Kotak Mahindra bank writing this letter in order to sough your assistance and stringent actions against Kotak Mahindra Bank, Park ...

Jun 01, 2020 by Shemal Dave

King Wines - Credit card theft ^Open

I have suffered from big credit card theft. I have asked for wine delivery at home in powai. They asked me my amex credit card no as it was **** rs so my bad fortune I gave them the OTP also. They swiped my card * times and taken *.*Lakh f...

Jun 01, 2020 by SOMYA R BARAL

IndusInd Bank - Credit card fraud charges INDUSLAND BANK not allowing to raise DISPUTE with FIR copy evidences ^Open

Dated **.**.****, we had been victim of cyber fraud and credit card fishing by call. The caller said he is from Amazon, we need to click certain link to get the Refund we had long pursued with Amazon. Once clicked, our * credit card and * debit...

May 27, 2020 by Piyali Pal

PayTM - Fraud Transaction and package not delivered ^Open

Hi Team, This is to bring to your notice that Paytm lured an opportunity in buying a mobile phone for Rs **,***/- on **/**/**** and this happened in Bangalore.I did buy and did receive the order number and also received a message saying " Th...

May 26, 2020 by Gururaj N

Axis Bank Credit Card - Payment Issue and Incorrect Billing ^Closed

We have an axis bank credit card using which an transaction was converted to EMI for ** months. We are paying upfront more than the monthly bill of the statement. Even though the credit limit remains the same. Moreover we have not used credit c...

May 09, 2020 by Sreeji KR

Agrich Traders - SHARE MARKET ^Open

I GOT A CALL FROM AGRICH TRADERS GIVING ASSURANCE TO GET HUGE MONEY IN OPTION TRADING AT SHARE MARKET BY PAYING SOME FEES.I HAVE PAID Rs.*****/-& MADE TRANSACTION AS PER THEIR ADVICE & LOST Rs.******/-THEIR CONTACT NO. AS AS UNDER +**********...

May 01, 2020 by Mansingh

Reliance Finance Limited - Loan process fees not refunded ^Open

Hi. I was desperately looking for a loan. I was approached by Reliance Finance saying that I could get * lakh personal based on my Aadhar. They sent me a sanction letter. They asked me to pay **** as process fee - which I paid, then they asked ...

Apr 21, 2020 by Govind Unnikrishnan

Mobikwik - Bill payment showing pending status ^Closed

I have paid my credit card bill through mobikwik on *st April **** ,the amount got deducted from my savings account but from mobikwik it still showing pending status, I have asking this in mobikwik help from last *dats ,I have not received any ...

Apr 03, 2020 by Pavan_kumar

Standard Chartered Bank - Standard Chartered Credit Card Online Fraud Bank shared customer s card details and made him liable ^Closed

Bank Name: Standard Chartered Transaction Date & Time: ** January ****, approx. *:** PM Transaction Amount: USD ***.** Transaction ID (given by Standard Chartered Bank): *********** As soon as I got the message on my mobile that a transact...

Apr 01, 2020 by Amit Kumar

Google Pay - Money loss through Google pay ^Open

Sir iam writing this complaint because I lost money through Google pay .I was trying to send money to friend the was debited from my account but the money is not credited to my friend's account I tried to send money again by my another account ...

Mar 30, 2020 by Arjun Krishna

Hdfc Bank - HDFC Investnow fraudelently deducting money from my hdfc bank account without consent or authorizati ^Open

There were * debit transactions of **** rs. on **th March **** with the description as mentioned below. I have never authorized any SIP through Investnow till date, but they fraudelently deducted Rs. **** ( * x ****) without my permission an...

Mar 25, 2020 by Sayam Roy

hdfc bank jumri telaiya koderma jharkhand - Unauthorized deduct payment from my hdfc bank account without OTP ^Open

**.**.**** somebody deduct payment *****.** rs from my Hdfc bank credit card without OTP.,now bank email me statement that I have to pay all money.this is bank responsibility without OTP how can anybody deduct payment.pls enquiry asap...

Mar 22, 2020 by Indradeo saw

State Bank of India - Unauthorised Bank Transaction ^Open

On **.**.**** at **.**.** PM a fraudulent internet banking transaction of **** INR was happened. The matter was intimated to the concerned bank on the same day. On my request the bank has blocked my ATM Card and my Internet Banking Services was...

Mar 17, 2020 by MD SARFARAJ AHMED

Phonepe And Sbi Bank - Transaction Failed but Not receive Refund ^Open

Hi, I'am writing this in order to register a complaint regarding my delayed refund despite a failed transaction. It's been over ** days and i have still have no trace about my amount. I paid my credit card bill on *nd March **** through Phonep...

Mar 13, 2020 by Ripudaman Singh Rathore

State Bank Of India - Fraud transaction by ATM Debit Card by swipe cloning ^Open

Respected Sir/Madam, Sir, I am GS-******W LDC Shiv Kumar Pandit S/o Shri Panchi Pandit resident of Vill & Po -SAPTA, Distt- MADHUBANI, Pin: *** *** (Bihar) serving in BRO under MoD and at the incident time posted to Kargil (J&K). Sir, ch...

Feb 27, 2020 by SHIV KUMAR PANDIT

HDFC credit card - Lapse of HDFC bank led to fraud ^Closed

This is related to a fraud transaction that happened on my credit card ending ****. I stopped using my credit card in ****, however my card was still active. I moved to the US in Sept **** and did not use my card at all for a year. The card was...

Feb 25, 2020 by Riya Sebastian

Phone pe - Money deducted but not received to receiver bank ^Open

Hello, i have made the immediate payment of rs.**** due to one of the loan application. But due to PhonePe my balance has been deducted but not credited to receiver bank account. I got overdue and late fee added to my loan account. My time and ...

Feb 20, 2020 by Ravikanth Choudarpelli

Sbi Credit Card - Credit card misused ^Closed

Hi Consumer care, I request you to Lodge the complaint as below. I have been provided a credit card ending ****.. The card was misused by someone on the dates with different location as below. **/**/**** - SBI Aravakurichi ATM **/*...

Feb 08, 2020 by Mohankumar Ramakrishnan

Hdfc Bank - HDFC bank stole my money ^Closed

On Sept **th, I got a notification from HDFC about Rs. *,**,*** deducted toward Amazon. I immediately reported this as a fraudulent transaction. I also got Amazon's confirmation stating that no transaction has occurred. But HDFC refused to act ...

Jan 26, 2020 by Riya Sebastian

Gpay - Refund of a failed transaction ^Open

On *nd Nov **** Rs *** was deducted and the transaction failed. I have raised dispute and also mailed the details for investigation after complaining in G-Pay customer service. They mentioned they will contact me but they never contacted me and...

Jan 20, 2020 by Ranajit Dey

HDFC credit card - Fraudulent transaction through Third Party Breach ^Open

On **.**.**** around **-** hours undersigned received a call from phone no ********** Informing that he is a representative of PAY TM and that I need to carry out token online transactions of Rs **/- or **/-through each of my saved cards in P...

Jan 16, 2020 by Shyamal Mukherjee

ICICI Bank Limited - Bank Fraudulent Transaction ^Open

*) In the month of November **** between ** & **, I have fraudulent transactions in my ICICI Bank Savings account for Rs. ****(***,**,***,****,***,***). Transaction remarks denote that it is happened from google play. Raised an Incident approac...

Jan 07, 2020 by Nagendra Kumar Battiprolu

Google Pay on line Payment mode - Google Pay Transaction Issue ^Open

I have made on online payment using Google pay app for **** rupees on Dec **, Money got deducted from my account and not reflected in receivers account, I have raised on dispute through G Pay app and followed up over the phone still no resoluti...

Jan 05, 2020 by IRFAN BASHA

State Bank Of India - Fraudulent Transaction on Credit Card ^Closed

On *th December ****, * fraud transactions amounting to Rs. *****/- and Rs. ****/- happened on my credit card and as and when I saw the transactions alert I called customer care and informed them about the fraud and get the card blocked and did...

Jan 01, 2020 by Lakshya Agarwal

PayTM - Unauthorized Paytm Transaction ^Open

Today on **-**-**** **:**, I received an SMS from paytm that my paytm wallet is deducted by Rs **** and the money is sent to a mobile number. The transaction was an unauthorized transaction. I have never made this transaction. Paytm illega...

Dec 14, 2019 by Bhanu Gupta

Reliance Ada Group Enterprises Private Limited - Expenses and mental tension caused by Reliance Ada ^Open

I had a Deutche bank credit card ** years ago. There was a fraudulent transaction after I left India and was not in India for the past * years and now to my surprise, Deutche bank did not resolve that issue, instead, handed over the credit card...

Dec 02, 2019 by Surya chundru

State Bank of India - Unauthorized deductions from account ^Open

This is bring to your kind notice that SBI deduct Rs ***/- from my SB account No. *********** by ** times under narration of Bajaj Finserv txn. failure charges. when I contact Bajaj Finance regarding these deductions that there are no due aga...

Dec 02, 2019 by Lakhwinder kaur

Bank of India - Amount deducted from my account but not credited to another account ^Closed

Dear sir/madam I've transfer rs **** from my accont ***************(Boi) to anothr account ***********(Sbi) ifsc-SBIN******* by googlepay, I am transfering money **** by google pay and transaction get failed but on the spot rs **** deducted f...

Nov 28, 2019 by Aditya Rathore

RBL Bank - High Processing fee charges ^Open

Charging higher rate of Interest/service charges /Excess Billing Grievance Details This complaint is in continuous with earlier grievance ******* with National Consumer Helpline. As I didn?t received satisfactory response from RBL bank. It is ...

Nov 24, 2019 by Shiva Shankar L

State Bank of India - ATM cash reversal denied ^Closed

I HAVE ATTEMPTED TO WITHDRAW CASH FROM SBI ATM KANTHI COLONY (****), ENTERED PIN AND REQUIRED CASH OF Rs. ****. CASH HAS NOT BEEN DISPENSED AND MESSAGE DISPLAYED AS "LAST TRANSACTION CANCELLED" AND MY CARD RELEASED & HOME SCREEN DISPLAYED. WAIT...

Nov 14, 2019 by S RAVI KUMAR

Mobikiwik - Amount debited from mobikiwik wallet without my concern ^Open

On **th Jan, while adding amount of Rs **** to mobikiwik wallet, amount got deducted from my PNB account but was not added in mobikiwik due to which I raised complaint on both parties. After two days , amount got added in my wallet. On *th ...

Oct 31, 2019 by Sanjana Aggarwal

Mobikwik - Amount not credited to UPPCL by Mobikwik ^Open

I paid Rs**** via Mobikwik to UPPCL Urban on **.**.**** for my electricity bill of August ****. The money was not credited to UPPCL, and when enquired at the electricity board counter, they also said that the bill was not paid. When I emailed t...

Oct 26, 2019 by Muhammad Inamullah

PayTM - Fraud Transaction made on ^Open

I Lakshit Sharma having Savings Bank Account (Account No.: ***********) in State Bank of India, Circuit House Branch, Jodhpur (Raj.) would like to draw your attention towards a very serious issue. On **.**.****, * fraudulent transactions we...

Oct 21, 2019 by Lakshit Sharma

IDFC first loans - Bounce charge ^Open

i pay my emi on *th oct,**** by online through idfc first loan app payment but the next his agent call you don not pay your emi pay otherwise i charge bounce charged i told him sir i yesterday paid and i gave my transaction id to him for updat...

Oct 20, 2019 by Himanshu Thakur

State Bank of India - Transaction Dispute ^Open

Unwanted two transaction done (Rs **** + Rs ****) in my credit card on **/**/**** at **:** pm & **:** pm. Card was with me but transaction happen. Both transaction done in +SBI, G-***, SHAKURPUR. Kindly resolve this issue as early as pos...

Oct 19, 2019 by K SRUJAN

Airtel Payments Bank - Online Financial Fraud ^Open

I, Subedar Jatinder Pal Singh, have been residing at E ***, Ganga Vihar Extension, Sadullabad, Loni, Ghaziabad ******. I was having a balance of Rs **** in my Airtel Payments Bank Account No **********, on ** Sep ** and wanted to make an online...

Oct 17, 2019 by JATINDER PAL SINGH

SBI BANGANA - Fraudulent transactions through ATM ^Open

Fraudulent transactions through ATM were done without any OTP on **th March during the night . The complaint was raised at different platforms including the local bank branch and also with the cyber cell Shimla, but nothing has been done so far...

Oct 05, 2019 by Tilak Raj dhiman

PayTM - Amount deducted but not credited in merchant account ^Open

Payment through UPI made on */*/**** and money got deducted from my bank. Paytm care told me that transaction processed from their end but amount not credited to the merchant. Reference number mentioned in below photo attachment....

Sep 07, 2019 by Krishna

Mobikwik - Refund issue related ^Open

I made a credit card payment of Rs *****.** on Aug *st **** through Mobikwik with reference number ************ but my credit card payment was not made. It was not intimated to me by Mobikwik. But the amount was debited from my bank. I contacte...

Sep 05, 2019 by Venkatesh M

Google Pay - Money debited from my account but was not credited to merchant account ^Open

I made a transaction through google pay inorder to book a bus ticket. money was debited from my account but was not credited to merchant account ,and i even did not received a bus ticket i was asked to make *nd transaction by merchant ..and ...

Aug 29, 2019 by Rohan jiwatode

IndusInd Bank - Betrayal by the bank ^Closed

I had applied for a home loan in IndusInd bank finance department. Everything finished loke site, home, office verifications and also sanctioned my loan amount rs. ******. I and co-applicant's are signed in agreement then given to me mod format...

Aug 27, 2019 by SARAVANAN

Andhra Bank - Fraud transaction done ^Open

I am Danish Aftab. on **th of august around *:** PM my account is debited by **,*** rs. When I checked the message I visited my Andhra branch and told the whole incident to the staff, they said bank is closed you need to come tomorrow and visit...

Aug 27, 2019 by Danish Aftab

Hdfc Bank - UPI transaction failed but money got deducted from my HDFC account ^Open

Hi team, I have done a UPI transaction via PhonePe on **nd Aug'**. However, the transaction had failed but money got deducted from my account and it was never credited. The cheque/ref. number is ************. Transaction ID is P***************...

Aug 26, 2019 by Dibendu Roy

PayTM - Paytm did the fraud ^Open

Dear Team, I am a Victim of a fraud happened through PAYTM account ( PAYTM******* ) . There are total three transactions happened on **th July with in ** minutes of time and the money got transferred which is not authorized by me . After this ...

Aug 24, 2019 by JITIN AGRAWAL

Mobikwik - Card payment failed but amount debited ^Open

I made a credit card payment of Rs *****.** through Mobikwik on Aug *st ****. The amount debited from my account but my bill not paid to the beneficiary. I contacted my credit card bank, they stated they have not received the money. So I have c...

Aug 24, 2019 by Venkatesh M

Google Pay - Amount failed and not refund within 3 working days ^Closed

Amount deducted twice on **-**-**** but not refund back the failed transaction which was a success after * days (**-**-****) according to Google, where the pop-up reflected at the time of failure the transaction that "Amount will be refunded wi...

Aug 21, 2019 by NAGAR MAJITHIYA

Phonepe And Sbi Bank - Order not confirmed ^Open

During a payment transaction got successful and money got debited but the merchant didn't confirm it. Please refund the money....

Aug 17, 2019 by Kiran kumari

Hdfc Bank - Refund not credited ^Open

I have a query regarding a refund from Myntra. Under the bank reference number ************. I was supposed to receive **** INR (* payments of *** ) but I received only *** INR on ** July ****. I have enquired to Hdfc bank (source) and they h...

Aug 12, 2019 by Rajvardhan Pattanashetti

PayTM - Package not delivered ^Closed

I recharged my videocon D*H connection on **th Oct **** with OMNI HD yearly package for Rs. ****. The services discontinue as of *th August. I have been told that I have done an insufficient amount of recharge and hence only this much subscript...

Aug 12, 2019 by Kushal Prahladbhai Prajapati

State Bank of India - Issue in charges ^Open

I agree that Air India card charge is ****/-. But my concern is why your executive did not tell me this information. If I was aware of that then I did not want to update my card. Because it is very highly charged for me. I was happy with simply...

Aug 07, 2019 by GOURAV TYAGI

PayTM - Money not refunded ^Open

On **/**/**** at *:** pm, when I was paying the electricity bill of avvnl then the transaction has been failed but paytm has deducted of *****/- from my debit card. I have talked many time from paytm customer care but still did not give any res...

Aug 02, 2019 by MOHAMMED RAFIQUE

Sbi Bank - Amount deducted from my account but not credit to receiver account ^Open

I did one transaction with Phonepe on * Jan ****. The amount is deducted from my account but till date amount not credited to receiver account. I raise a ticket on Phonepe then they suggest me visit my bank. I visited my branch and raise the co...

Aug 01, 2019 by Chandrakant dhumal

Sbi Bank - Card blocked by SBI ^Open

I have tried to make a transaction on *th July through SBI credit card. They declined my transaction and blocked my card temporarily. Received a message stated that if you made this transaction please confirm by sending a message on the given n...

Jul 22, 2019 by Nishu Maheshwari

Kotak Bank Credit Card - Payment deduction after paid bill ^Open

I use the Kotak bank credit card. I paid my bill * July **** on the payment date in the morning. But Kotak bank application failed to recognise customer bill paid or not resultant they charged me *** Rs fees and GST amount ***.** in the afterno...

Jul 22, 2019 by Yatendra Saini

Bhim App - Information leak through BHIM UPI and unauthorised transaction from my bank account ^Open

On **/**/** at morning **:** am someone the unknown person has taken Rs ****/- out of my bank account through BHIM UPI without my permission and knowledge due to the carelessness of BHIM UPI they leak my bank details to someone. I have some det...

Jul 21, 2019 by ARVIND KUMAR

TRUECALLER PAY - Beneficiary has not received the amount yet ^Open

My transaction is successful but the beneficiary has not received the amount yet. Please help....

Jul 19, 2019 by Pradeep singh

TRUECALLER PAY - रिचार्ज कराया था पैसे काट लिए है पर पैसे आये नही ^Open

...

Jul 18, 2019 by Pradeep singh

Phonepe - Bill payment pending for past 27 hrs ^Open

I had made a transaction of Rs. **** for tneb through Phonepe app on ** of July ****. It says pending and called they said the biller is not acceptable so please wait for ** hrs and I waited. Then I called them back and they said the same and a...

Jul 18, 2019 by Kenneth Nithish

PayTM - A false voucher has been issued by Paytm ^Open

I have purchased a Big Bazar voucher of Rs. *****.** from Paytm in the month of Jan'**. There have issued a voucher of Rs.*****.** in my Paytm account but when I went to redeem the same voucher it is showing invalid and already redeemed. Then I...

Jul 18, 2019 by MDIMTIAZ AHMED KHAN

Union Bank - Union bank money fraud ^Open

Whoever it may concern. I have made an online transaction via an app called BHIM on *st or *nd of October **** of amount **** from my union bank (Munshipulia branch) to bank of Maharashtra both are Lucknow branches but since then the money has ...

Jul 18, 2019 by Abhishek Shukla

Phonepe - Amount has been debited but was not received by the receiver ^Open

The amount has been deducted from my bank for the transaction but was not received by the receiver. The transaction shows it is pending and when I call the customer care they are just telling they are escalating the issue and no proper solution...

Jul 16, 2019 by Gowtham b m

Freecharge - Transaction failed but money not refunded ^Open

I made an electricity bill deposit via free charge but the transaction failed. The money was deducted from the bank account and is not refunded yet. I also called customer care executive for a solution but they were busy saying wait for *-* day...

Jul 15, 2019 by Chandra Shekhar

PayTM - Paytm account access ^Open

I had my old mobile phone number linked to my paytm account. After I moved to the USA for an urgent assignment, I cancelled my phone number associated with my paytm account. I have been trying to update a new phone number to my paytm account an...

Jul 13, 2019 by Vishnu gupta

Google Pay - Fraud transaction did ^Open

* fraud transaction of ****/- each (Total-**,***) dated -**-Jul-** has been done through my google pay account. I have notified to google pay team about these frauds but they have not resolved the issue they just keep telling that they cannot d...

Jul 11, 2019 by Ayub Shaikh

PayTM - Paytm sent from sender but not received by receiver ^Open

Complained several times by both me and receiver. Paytm just giving hopes. Sender - **********. Wallet transaction id- *********** Offers-***** and ***********. Under order no. **************** and ****************. Date-**.**.****. Fir...

Jul 09, 2019 by Nitiun chhatwani

Google Pay - Failed UPI payment ^Open

I made a payment via Google Pay known as Tez on **.**.****. The payment was for Rs. **,***. The money was deducted from my account and the app showed that transaction has been completed. However, the recipient did not receive the money. Further...

Jul 08, 2019 by Srinivas M

Citibank - Cashback not received ^Open

I have purchased an iPhone *+ on the Citi bank credit card on **st October **** Amount Rs. *****/-. There is an offer of **% cashback on the Citi bank credit card on iPhone *+. I have also attached the charge slip of that transaction where it i...

Jun 29, 2019 by Shanu kumar singh

PayTM - Not getting refund amount ^Open

I tried to order a laptop Asus vivobook ** (core i* - *th gen) on ** June **** by paytm whose cost was Rs **,***. But my order has failed and an amount of Rs **,*** get debited from my account. I checked the transaction statement and it's showi...

Jun 24, 2019 by Prabhu Kumar Bishwas

Phonepe - Phonepe transaction successful but money not deposited to my bank ^Closed

I am a phonepe merchant. I received **** rupees payment via Phonepe merchant QR. Phonepe merchant application showing transaction was successful but the money not deposited to my bank. They are not helping nor reply to my mail....

Jun 24, 2019 by Rahul Paul

Andra Bank Rallapalli - Fraud loan created ^Open

We have raised a complaint but it's closed without resolution Complaint No: AD************** and raised one more complaint No: AD**************. This loan was not applied from our side which amount was not utilized. We checked with bank team th...

Jun 24, 2019 by K Madhusudhan

PayTM - Paytm postpaid bill ^Open

On **th May, my Paytm account was hacked. I immediately complained about it to Paytm customer support team and they advised me to drop an email to them. I have requested them to immediately block my account and have shared the required details....

Jun 23, 2019 by QAZI FAKHIR

Google Pay - Refund against dispute not credited ^Open

I have opened a dispute on Google pay for transaction done towards Tata sky UPI payment of Rs. **** since **rd May ****. Rs ****.** debited from a/c ****** on **-**-** to VPA billdeskpg.tatasky@icici (UPI Ref No ************). Their chat suppor...

Jun 18, 2019 by Pradeep Patil

Citi Bank - Account got blocked ^Open

I have a Citi Bank salary account. My account is blocked for an online transaction done in a shop long back. Citi bank needs Shopkeeper's personal information. Shopkeeper denied me and also Citi Bank executive. He states why would I provide my ...

Jun 17, 2019 by Abhishek N Rao G

Hdfc Bank - ATM/Debit Card amount deducted twice ^Open

My father swiped his ATM/debit card of HDFC bank in a hospital in Dombivli (Dist: Thane, Maharashtra) to pay the hospital bills. The first time the POS terminal didn't work, no receipt came out. So, he swiped in the second POS terminal and it w...

Jun 16, 2019 by Shailendra Kulkarni

Hdfc Bank - Fraud transaction through UPI ^Open

On **-**-****, in the morning fraud transaction of Rs. ***** had taken place from my HDFC bank saving account. Immediately I blocked my account and debit card and internet banking as well. I also gave written complaint in HDFC bank by filling ...

Jun 12, 2019 by Chandra Prakash Gupta

PayTM - Amount not credited in receivers account ^Open

I transferred **** Rs. from PayTM by using UPI (PayTM UPI) on ** May **** and my amount also debited from the bank account. The transaction showed success but till ** May **** amount not credited in my Punjab National Bank account. Please solve...

Jun 12, 2019 by SANDEEP KUMAR SHARMA

Sbi Nerul West (code) - Fraudulent transaction happened from SBI net banking ^Open

On date **/**/**** at midnight after *:** am to * am till morning fraudulent transaction has been taken place from my SBI saving account No. *********** (Branch-Nerul West, code-*****) of amount ******=** by ** different transaction which is ye...

Jun 11, 2019 by Sunil Vilas Jadhav

Sbi Bank - Fraud transaction in credit card ^Open

On **th May morning around *.** hrs, I received some messages on my mobile one after one. I immediately checked the message box as I came to notice that *****/- Rs transaction is done in my card in Amazon. I called the SBI credit card customer ...

Jun 08, 2019 by Aravind Kumar

Sbi Credit Card - Fraudulent transaction done ^Closed

I had made a transaction using my SBI Credit card on MedPLus outlet retail store, **th main road, HSR Layout Bangalore *** on **-**-**** through PhonePay Pvt. Ltd (Transaction I.D. C**********************). However, in charge of Kedplus retail ...

May 29, 2019 by Ghanshyam Singh

United Bank Of India and icici bank of hazaribag - Complaint against United Bank Of India ^Open

This is the complaint letter against United Bank of India, Hazaribag, branch code- **** and Icici Bank Hazaribag. This is to inform you that on dated **/**/**** I have withdrawn Rs. ***** from my united bank of India debit card from the ICIC...

May 27, 2019 by AHMAD AZHAR

PayTM - Money got deducted from PayTm wallet but bbdaily wallet did not get credit ^Open

For the last * month, I am hanging between paytm and bbdaily. Paytm says transaction successful from there side but bdaily says they have not received money as transaction failed. After calling multiple times, both are checking problem from the...

May 23, 2019 by Shivesh Kumar

Freecharge - FreeCharge payment reinitiate without my consent and made double payment ^Closed

Yesterday night I made a payment of ***/- for my electricity bill through Freecharge. First of all their system is very slow. I had to wait for a long time and then finally my transaction got failed. As today's was the last day of the bill paym...

May 18, 2019 by Kushagra Bindal

itunes and SBI - Unauthorized transaction using my debit card ^Closed

I don't own any apple products. The following two transactions were carried out using my debit card. I'm in the UK now and the debit card is with me. *. For purchase worth Rs. **** on POS *************** at ITUNES.COM/BILL txn# ****** *. For...

May 16, 2019 by Soundarya

Phonepe - Didn't get my money ^Open

I have purchased some items from Shri Krishna dairy and department amount ***/- Rs. I have paid through Phonepe UPI. At the time of payment, it was in processing. After waiting *-** mins we paid by cash and left the shop. We also confirmed with...

May 14, 2019 by Nishu Maheshwari

Axis Bank - Unauthorised transaction done ^Open

I received notification in my phone that amount of rupees **,***+**,***+**,***=***,***/- total one lakh rupees debited from my account immediately. I have been reported to Axis bank Kalyan Nagar branch and they block the ATM debit card by repor...

May 11, 2019 by Ali Ahmed

ICICI Bank Limited - Fail to serve service as per their commitment ^Open

I am working as an operator in a private company (Mindarika Private Limited ) at village Navada Fatehpur near Manesar Gurugram. I have an account in ICICI bank and its ATM card by which I had gone through an ATM fraud **/*/**** as one unknown p...

May 11, 2019 by Ajmer Singh

Sbi Cards & Payments Service Private Limited - Money laundering by the company ^Open

I have been charged two times the conversion fees on the name of markup fees. One is the time when sent an international payment and the other on the amount in the card statement. *) When I sent an International payment the currency conversion...

May 07, 2019 by Yuvraj dixit

EMoney Exchange - After receiving money exchanger cheated ^Open

My complaint is against ‘e-money exchange’. Available details of this fraud exchange company are as given below: Website: https://emoneyxchanger.com Contact email id: info@EmoneyXchanger.co.in (but this id is fake and it does not work) ...

May 06, 2019 by SREEKUMAR

Sbi Credit Card - Excessive finance charge and that too without informing ^Closed

SBI credit card charged more than **,*** Rs as financial charges & IGST from me from the past * months. I'm a person who pays the full due amount without pending single paise while my earnings are only around **k per month. I noticed it only th...

May 05, 2019 by Guru Ragavendran

Razorpay - Amount not credited ^Closed

Ticket ID - ****** [Grievance] Both of the above. Amount debited to my HDFC account but not credited to the vendor. Refund also not credited. This is with reference to the direct payment transaction done on **-*-**** for Rs.*,**,***.** vide Me...

May 05, 2019 by Vinod Agarwal

PayTM - Against fraud transactions happened ^Open

I would like to inform you that mobile no. ********** linked/hacked to my Paytm application on dated **th April **** and started login on dated **th April **** which I came to know through my email id ( started receiving security alert messages...

May 04, 2019 by Abhinav Nagaria

ICICI Bank Limited - Cash withdrawal due to the lost card was not blocked ^Open

I, the undersigned would like to report an incident which occurred to me regarding unauthorized cash withdrawal from NON- ICICI ATM using my ICICI debit card. The sequence of event is as under: > On the **th of April ****, I went to NON-ICI...

May 02, 2019 by TAPAN SHAH

Hdfc Bank - Bad customer support ^Closed

I have tried to withdraw the amount from Axis ATM using HDFC bank, but suddenly because of the power shortage the atm got switched off, but my account debited with the amount *** from Hdfc bank. When I try to call Hdfc bank it is the long autom...

Apr 30, 2019 by Ayub Khan

Axis Bank - Cheque dishonoured by the bank ^Open

Because of some security issues the Axis bank ltd. close my account and they issue a cheque against the amount of balance in my bank account. I go to the State Bank Of India branch for clearing of the cheque. I drop it for clearing. On **, Apri...

Apr 29, 2019 by ANSHUL GUPTA

Google Pay - Amount not refunded ^Closed

I have paid an MSEB light bill amount of ****. The transaction failed amount debited from my account Rs **** on ** March ****. Its a month they are giving only the false commitment to me that I will get the refund in * business day. They keep...

Apr 29, 2019 by Rashmi Langhe

Phonepe And Sbi Bank - Money not credited ^Closed

It happens on ** Feb ****. The sender who is also my roommate sent money on ** Feb. It was immediately deducted from his bank account. But the transaction was showing pending on phonepe till ** Feb. It started to show successful in phonepe app ...

Apr 28, 2019 by Shivam Dwivedi

Icici Bank Ltd. - Declined transaction in bill statement ^Open

On **th I have done two transaction of different amount of ₹ *****.** and ₹*****.** from which *st transaction has been declined due to incorrect CVV of amount ₹*****.** and asked to do another transaction for the booking. So I have done ...

Apr 27, 2019 by Faisal Alvi Sheikh

PayTM - Money deducted from wallet but merchant did not receive it ^Open

On **th April ****, I transferred **** Rs. from my wallet to BB daily. Immediately I got a failed transaction message from the merchant denoting that the merchant did not get the money. Despite several calls, messages and email paytm has failed...

Apr 26, 2019 by Komal Bais

Punjab National Bank - Cash debited but not credited ^Open

* months ho gya h but PNB bank ne mera *****.** nhi dya h. Vo kahta h ki transaction succes hua h. Lekin mujhe paisa nhi mila h. Pnb Bank wala kahta h ki aap CCTV footage ke liya aply kra apko *****.** mil jayga. Lekin ** months ho gya hai abi ...

Apr 25, 2019 by Gaurav Sharma

Paytm Business - Amount not credited into bank ^Open

Received Rs. ***** from my client on **-**-**. But it still not credited into my bank account. Neither could I refund to him back. Really worst. Even if I call the customer care, they are saying transaction got failed. How the hell the transact...

Apr 25, 2019 by Suresh

Sbi Credit Card - Suspicious transactions done ^{Awaiting Details}

Hoping it is not done by SBI customer care representative. SBI Bank should act on this ASAP. Beware some of the gangs are using SBI Bank Name and sending OTPs from AD - SBI Card AX - SBI Card Call received on **th April **** Time: **:** AM...

Apr 24, 2019 by Abhishek Malhotra

State Bank Of India - Misleading information and negligent work ^Open

I approached ombudsman to vide complaint I'd no *************** registered on **.**.**** and complaint registered with the SBI vide I'd no ********** dated **.**.**** followed by reminders but in vain. The below-mentioned complaint registered ...

Apr 22, 2019 by Vivek Bhatia

Phone Pe Indias Payment App - No response by the company ^Closed

I have transacted at Apollo Pharmacy Store on **/**/** of Rs ***.* using my registered mobile number. Storekeeper denied successful transaction at his end but money got deducted from my account. I have called customer care so many times but the...

Apr 19, 2019 by Sonu agarwal

PayTM - Money transferred to other person by mistake ^Open

I was transferring Rs *** to internet connection guy in Bangalore on April ** ****, around **.** am and by mistake it transferred to other person or merchant Manjunatha BN. Right away I complained to Paytm customer support but they don't bother...

Apr 19, 2019 by MD FARIDI

Airtel Payments Bank - Need closing balance reflect in transaction history against every transaction ^Open

As a customer I am using an e-wallet, I need to know what is my closing balance against every transaction I make in Airtel Payments wallet whether that is a credit or debit. As of now, this is not enabled in Airtel app but this is a must optio...

Apr 19, 2019 by Prabhu Shankar Babu

Airtel bank - Amount debited from the account ^Closed

I have an account with the bank. On date *rd April **** approx *:** evening I was adding money with my SBI debit card ending with ****. The money was deducted from my SBI debit but not credited to my account. I contacted airtel customer care an...

Apr 17, 2019 by SURENDRA RAUT

Axis Bank - Amount got debited from my bank account ^Open

My account got debited with Rs. ***+**as the consolidated charges. I asked the manager why my account got debited as I have done all my transactions properly. When I went to the bank then they also not properly answered. I send mail to axis cus...

Apr 17, 2019 by VIGNESH K

PayTM - Amount got debited ^Open

On **th April ****, I have done a transaction using my Paytm Payments bank card of amount ₹ *,***/-. Amount got debited from my account but here ATM has declined my money. I didn't receive the physical cash. Immediately I have raised a ticket...

Apr 16, 2019 by V Srikanth

Phonepe - Worst service given ^Open

When I'm buying gold it shows me that you can sell your gold after ** hours. After ** hours I try to sell the gold at a very nice price. But it shows me ' due to internal security reasons your transaction is declined'. When I talk with customer...

Apr 16, 2019 by Sanjay yadav

Apcfss - Refund not received ^Open

When I applied for revaluation the transaction got aborted and my money gets deducted. When I contacted the customer care mobile number they are not lifting. I need the money back. I need to reapply. I need to reapply the last date is appearing...

Apr 15, 2019 by Madhu

State Bank of India - ATM failed transaction ^Open

I have a salary account ( Customer id: ********) in HDFC Bank, Vijaynagar Branch, Mysore. I am working in Raghupati Singhania Cetre of Exellence. I had withdrawn Rs *****/- on **.**.**** ( approx *.** pm), but the transaction was failed due to ...

Apr 15, 2019 by Arnab Dutta

Phonepe - Amount not credited ^Closed

I transferred Rs **** from Canara Bank to Karnataka Vikas Grameen bank through phonepe. The amount debited from Canara bank but amount not credited to KVGB. I waited * working days but no repose from phonepe. I am unsatisfied with phonepe servi...

Apr 14, 2019 by Ambrish

Sbi And Phonepe - Amount not refunded ^Closed

I have transferred Rs ****/- on dated **/**/**** to my wife account through Phonepe Apps (UPI). The transaction was failed but the amount is debited from my account. I am talking to Phonepe Apps and SBI customer care but not the good answer of...

Apr 11, 2019 by Sapan Joyoti Roy

Phonepe And Sbi Bank - Failed transaction balance not refunded ^Open

I would like to inform you that I have sent the money of Rs ***** to Bharat pay but the transaction was not successful. The payment id is P********************** and the UTR no are ************ and Ref No. Transfer to *************. This transa...

Apr 11, 2019 by Ravi kumar

Airtel Payment Bank - Amount not credited in my wallet ^Open

I have added ₹**** on * April in my airtel wallet using UPI. My money is debited from my account but not credited in the wallet. I already registered a complaint in the bank as well as Airtel. Bank told me transaction is completed successfull...

Apr 09, 2019 by Vasu garg