Banking Complaints
A bank refers to a financial instituition that accepts deposits and creates credit. Banks are of utmost importance to the economy and are a safe place to deposit excess cash. As per the RBI website, there are a total number of 19 nationalized banks in India. These include Allahabad Bank, Bank of Baroda, Union Bank, Uco Bank etc. According to a recent survey by Times of India, every hour 11 people complain against their bank. The most commonly reported banking complaint in India by consumers include bad customer service, checks/funds bouncing, extra charges levied, debit/credit card blocked etc. So what can be done to these reported complaints against bank? First and foremost step should be contacting the bank’s customer care itself as they genuinely care about the customer satisfaction and would be willing to resolve the consumer complaints. Here are customer care number of some of top banks in India :
State bank of India (SBI) Customer Care - 1800 425 3800
Union Bank of India (UBI) Customer Care - 1800 22 2244
Allahabad Bank Customer Care - 1800 57 22 000
Bank of Baroda Customer Care - 1800 102 4455
UCO Bank Customer Care - 1800 274 0123
Bank of Maharashtra Customer Care - 18002334526
Bank of India (BOI) Customer Care - 1800 22 0229
Central Bank of India (CBI) Customer Care - 1800 22 1911
HDFC Bank Card Customer Care - 1800 266 4332
ICICI Bank Customer Care - 1800 200 3344
Punjab National Bank (PNB) Customer Care - 1800 180 2222
Axis Bank Customer Care - 1860 419 5555
So apart from calling at these customer care numbers what else can be done? First things first the customer can visit the bank and meet the officials or complain at the grievance cell to sort out the issue. Moreover some banks have an option of filing a complaint at their website also. However if the bank is unwilling to address the issue then you can approach the Banking Ombudsman. A banking ombudsman is a senior offical appointed by the Reserve Bank of India (RBI) to resolve consumer complaints against deficiency in the banking services. So far there a total number of 15 Bank Ombudsman whose number can be found on the official RBI website. The consumer has to file a complaint at the ombudsman under whose juridiction the bank branch is location. All the consumer has to do is write in down on paper, or send complaint via email. There are no charges for filing a complaint. However if you are not satisfied with the settlement offered by the ombudsman, you can file an appeal before the appellate authority within 30 days.
Money withdraw from my account (Sbi Bank) Open
My money was withdrawn from my account through ATM card on **th and **th of May ****. ***** on **th and ***** on **th. I need my money back please help me....
May 26, 2019 by Sahbaj Hussain
Option segment squire off by icicidirect.com without my knowledge. (ICICI Bank Limited ) Open
On **.**.**** I have purchased * lots of SAIL Option Rs.**/- segment, the same has been squire off by icicidirect.com without my knowledge. When I inquire from them they say it's Sebi rules. If I know about this I am not a fool to put my hard m...
May 25, 2019 by NARINDER KUMAR ADLAKHA
Refund of unwanted drawn amount by ICICI Bank (icici bank) Open
I had applied for home loan balance transfer in ICICI bank. They told me your balance shall be transferred without processing fee and rate of interest shall *.*. They took processing fee and rate of interest applied *.* + insurance of Rs ***** ...
May 24, 2019 by Devanand
Account blocked by Paytm (Pay Tm) Closed
My account has been blocked since the past * weeks. Kindly unblock my paytm account. I have already resubmitted my KYC documents as per the email received from paytm but still, nothing happened....
May 24, 2019 by Mandeep Singh
Fake app play store (Fast Credit Loan) Open
I have lost **** rupees as they have asked to transfer *% processing fee to SBI account to unlock the wallet for use. But after *-* hours no response even after frequent emails. ...
May 24, 2019 by Sunil Kumar
Money got deducted from PayTm wallet but bbdaily wallet did not get credit (PayTM) Open
For the last * month, I am hanging between paytm and bbdaily. Paytm says transaction successful from there side but bdaily says they have not received money as transaction failed. After calling multiple times, both are checking problem from the...
May 23, 2019 by Shivesh Kumar
Refund from Paytm (PayTM) Open
I booked my bus tickets from Paytm on **th April **** from Kochi to Hyderabad. I booked * tickets at that time and after that, I cancelled only one ticket and within * hour I got my refund. My journey was on the *th of May. But I did not get an...
May 22, 2019 by Meenakshi Nimoria
Refund not given as promised (PayTM) Open
I travelled from Surat to Bangalore on May *, ****, and booked the ticket via paytm. The bus operator MR Travels changed the boarding point and the new boarding point was ** km from the original boarding point. All this happened at ** pm at nig...
May 21, 2019 by Ashish Kumar Bharti
Banking fraud with me (Kotak Mahindra Bank) Open
A sum of rupees *****.** was debited from my savings account A/C no ************ of Kotak Mahindra bank through my debit card without my knowledge also without my concern. Every document is attached. ...
May 20, 2019 by Surya sarathi ghosh
Unauthorised money deducted from my account (Bajaj Finance Limited) Open
There was unauthorized money deducted from my axis bank account towards some Bajaj Finance Limited through ECS. This is the second time such a thing is happening to me. Why is it my hard earned money being sniffed off so easily? I have not give...
May 20, 2019 by Khadar sheriff
Refund not received (Bank of India) Open
** April ko maine *** Rs transfer kiye they jo pending ho gye hai. Abhi tak refund nahi hue. Mai kai baar complain bhi kar chuka hu....
May 20, 2019 by Saurabh yadav
Cash didn't credited to my paytm wallet (PayTM) Closed
I tried to add money to wallet from my Hdfc credit card on May * (*:** am) due to hospital needs. It debited from credit card and didn't get credited to my paytm wallet. I tried calling their customer care that guy told me if the money got debi...
May 19, 2019 by Nithasha Bran
Money deducted but not credited in receiver account (Phone pay) Closed
Money deducted but not credited in a receiver bank account and the total amount is loss **** Rs. Please help....
May 19, 2019 by Kuldeep trivedi
FreeCharge payment reinitiate without my consent and made double payment (Freecharge) Closed
Yesterday night I made a payment of ***/- for my electricity bill through Freecharge. First of all their system is very slow. I had to wait for a long time and then finally my transaction got failed. As today's was the last day of the bill paym...
May 18, 2019 by Kushagra Bindal
Bus ticket not booked (PayTM) Closed
My ticket is not booked and they debited *** rupees. Please do the needful....
May 17, 2019 by Hardik patel
Credit card fraud & charges for I didn't spend (Rbl Credit Card ) Open
I was offered a Super Credit card from RBL. Its executive promises me so many things incl waived off annual charges if billing exceeds a certain amount in six months. No delay charges. I observed it all turns blah blah blah. I have received a b...
May 17, 2019 by Pramod Narayan Shirsekar
Amount debited but not received by beneficiary (Google Pay) Open
I have done the transfer of ***** from my account to another account using Google pay. The amount was debited but not received by the beneficiary. It went * months I am calling them it's not getting fixed yet. ...
May 17, 2019 by Sagar Patil
Kotak mahindra not giving claim amount of insurance (Kotak Mahindra Bank) Open
I had insurance of my Scooty with Kotak Mahindra. After the accident, I complained and got claim no-*********** through the call centre. They gave contact no of a surveyor named - Mr Pratap Rudra Narayan. His contact no is **********. He survey...
May 17, 2019 by Chandrabind singh
Unauthorized transaction using my debit card (itunes and SBI) Closed
I don't own any apple products. The following two transactions were carried out using my debit card. I'm in the UK now and the debit card is with me. *. For purchase worth Rs. **** on POS *************** at ITUNES.COM/BILL txn# ****** *. For...
May 16, 2019 by Soundarya
