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Ankit Sharma filed complaint against Lenskart on Mar 28, 2019
I have ordered two products with gold membership one is eyeglasses second sunglasses but received wrong eyeglasses frame. When I complained in customer care they sent a mail to me for attached * to * photos of the received frame but in **th on the website change the frame and when I call back they are saying right frame send to you. I have both the framed photo attached. Lenskart cheated with me and trying to fool customers.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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