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Westside - Wrong item delivered

Gokul kannan filed complaint against Westside on Sep 28, 2022

Order ID: *********
Placed on July **, ****.
We had ordered a top from Westside through the tata cliq app, but a damaged handbags was delivered instead. We contacted the customer care * times and after multiple assurances, the company said that the right product was delivered when actually it wasn't. They are not willing to either pickup this useless product or issue refund

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Westside

21

Total Complaints

14

Total Resolved

66.67%

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