Facebook Pixel Tracking

Westside - Nor refunding my money

Neha Gorakhia filed complaint against Westside on Dec 5, 2025

I have created two tickets regarding my refund issue — Ticket ************ on Monday and Ticket ************ as a follow-up. On westside portal Unfortunately, I have not received any response on either of them.
I have also tried contacting your customer care number multiple times, waiting for ** minutes to * hour, but no one answers the call. If calls are not being attended, then I don’t understand the purpose of providing that contact number.My Order ID is *******.I had returned * items, all of which were picked up on time. I have received the refund for * items, but the refund for one item is still pending.the amount be to refunded is *** rs . I have been following up with them with one response on email that will escalate this its been ** days now item has been picked up but no refund no response

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Westside

21

Total Complaints

13

Total Resolved

61.90%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Rinku Kothari on Jul 24, 2025

Westside – Tshirt purchased igor stretched loose and longClosed

Fabric of tshirt got stretched in * wash...I had purchased in February ****

Shubhi on Apr 13, 2025

Westside – Refund required Closed

I placed order online where it was shown that I can only return is at the store. Nowhere on the checkout page was it mentioned that I cannot receive a refund but only get store credit. The customer service ladie...

Khushi Maheshwari on Dec 12, 2023

Westside – I have placed my order on of November it was an prepaid order the website is showing that the produClosed

I have placed my order on **th of November, it was an prepaid order, the website is showing that the product has been delivered on **th of November but I haven’t received any call regarding delivery nor the product....

Aditya gopal on Aug 31, 2023

Westside – Refund not processed misleading customer service Closed

I ordered products and one wasn’t delivered, when i called to check they said it is out of stock and that amount will be refunded. Note that i called * times before that to confirm the delivery and the agents said t...

Yutika Malaviya on Apr 16, 2023

Westside – Newly purchased tops shrunk on first washClosed

On the first wash of my newly purchased tops, they shrunk. I need a refund for my worthless purchase.