Westside - Refund required
Shubhi filed complaint against Westside on Apr 13, 2025
I placed order online where it was shown that I can only return is at the store. Nowhere on the checkout page was it mentioned that I cannot receive a refund but only get store credit.
The customer service ladies are rude and senseless. The guy who returned my items pushed everything hurriedly without clarifying the situation for me just presented me with a store credit note, in hand. Not even in the app or against my account.
When insisting on refund they kept telling its policy while they actively hide policy at the a checkout page.
I need a resolution and refund for my order amount.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Rinku Kothari on Jul 24, 2025
Westside – Tshirt purchased igor stretched loose and longClosed
Fabric of tshirt got stretched in * wash...I had purchased in February ****
Khushi Maheshwari on Dec 12, 2023
Westside – I have placed my order on of November it was an prepaid order the website is showing that the produClosed
I have placed my order on **th of November, it was an prepaid order, the website is showing that the product has been delivered on **th of November but I haven’t received any call regarding delivery nor the product....
Aditya gopal on Aug 31, 2023
Westside – Refund not processed misleading customer service Closed
I ordered products and one wasn’t delivered, when i called to check they said it is out of stock and that amount will be refunded. Note that i called * times before that to confirm the delivery and the agents said t...
Yutika Malaviya on Apr 16, 2023
Westside – Newly purchased tops shrunk on first washClosed
On the first wash of my newly purchased tops, they shrunk. I need a refund for my worthless purchase.
Rashmi arya on Jan 27, 2023
Westside – package is delivered but an item was missingClosed
i have requested for return,the return complaint initiated and the parcel is picked up after the pickup it is shown that the parcel is not delivered,it was cash on delivery so i am worried will i get my refund as th...