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Surya filed complaint against Make My Trip on Aug 13, 2019
I booked a hotel through makemytrip for my client from South Africa. We had a very worst experience at a hotel so we went to one more hotel. I requested to make my trip people cancel the existing and go for a new booking. The issue finally reaches to customer delight team from the Agent level. I hope they make my trip doing business by recruiting non-sense and stupid people. Even they don't know about the software and cannot able to retrieve the booking details and ticket details.
For every time I need to waste at least * hrs by explaining the issue but still, the result is zero.
The following are the booking ID with tickets for references
Booking Id: NH*************
*th July **** - **********
*th July **** - **********
**th July **** - **********
**th July **** - **********
**th July **** - **********
**th July **** - **********
**th July **** - **********
**th July **** - **********
**th July **** - **********
**th July **** - **********
**th July **** - **********
**th July **** - **********
**st July **** - **********
**th July **** - ****** - ******
Every time only one sentence like "will check and call you in ** - ** hours but no use since * months.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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