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DEEPAK GOYAL filed complaint against Jio air fiber on Apr 29, 2024
My name is Deepak Goyal I have booked a jio airfiber connection on ** April **** Saturday and paid **** rupees(including **** rupees as installation charges) in advance and they give me a commitment that they will install the connection and deliver the wifi router and android set top box all the things at my home within half an hour ie till * PM but no one came yesterday i wait whole day for them then i tried to call whatsapp email to the agents who do my booking and who do kyc but no one respond they i call and email jio company to but no one responsding there to today i call again then after ** calls and ** messages only * time call they picked up and refused to deliver my order also they said they will not provide any refund to me As per consumer protection act **** this is totally illegal to refuse refund of undelivered product or service i want my full refund of **** rupees immediately in my source account
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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