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DELL INDIA PVT LTD - Unsatisfactory service from Dell

Sahil Mittal filed complaint against DELL INDIA PVT LTD on Aug 11, 2020

I have constantly been facing issues related to FPS drop and heating in my laptop during live streaming of my content on youtube. I have brought this to dell's notice quite a few times, they sent some technicians to troubleshoot these issues but we never got a solution. And now they are putting all this blame on third party hardware products and asking me to seek their help. I have been contacting their service centers from past * months, explaining my issue to multiple people but they have either delayed their response or never came up with a satisfactory response.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

DELL INDIA PVT LTD

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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