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Urban Company - TV repair Pathetic experience heavy losses with Urban Company services

Arun Gupta filed complaint against Urban Company on Feb 15, 2022

My experience of UC TV Repair service-
They have tied up with local mechanics in your area without any background checks. I booked for TV repair service and the so-called professional picked up my television set and returned back my original picture tube with a duplicate in non-working condition. The next day, I booked another mechanic from UC but he confirmed that the TV cannot be repaired as it was mishandled and not in its original condition.
I raised multiple complaints to the UC team but all in vain.
Due to all this, I suffered heavy losses as I have to buy a new TV.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Urban Company

62

Total Complaints

32

Total Resolved

51.61%

Consumer Satisfaction

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