Thakur shivcharan Singh filed complaint against Jeeves.co.in on Jun 24, 2020
It has been *+ months since my TV stopped working and the customer executives repeat the same information again and again
We bought a TV from flipkart ALONGWITH extended warranty via your authorized provider called "Jeeves Consumer Services".
The TV stopped working and it has been more than * months since we have contacted Jeeves and there has been no resolution at all. On top of that, Jeeves’ representatives have repeatedly tried to make a fool of us by giving false information repeatedly.
I hope that you will do the needful to resolve the issue.
Also, NOTE that we are building our case with due diligence and the next e-mail shall have recordings with our dealings with the scammer Jeeves as well as full details on every correspondence.
Here is a gist of what has happened:
- ** or ** March The TV has stopped working since.
- Tried to register a complaint with jeeves. It TAKES ** mins FOR THEM TO PICK UP THE CALL. Further, they are RUDE AND WILL HANG UP SOON.
- ** March The complaint got registered.
- ** March A jeeves agent came home inspected and assured us that the issue shall be fixed with a part replacement.
- **th March to June **rd : Have made Many calls to them during this period to track progress. First I was told that the order has been placed and please wait a while. Considering the pandemic I waited for * months.
I firmly believe that Jeeves Consumer Services is a warranty scam. It also paints a shitty picture of your "Flipkart Protect Program". More information:
Here is the case ID registered with Jeeves *C**EWHYSC**-*******

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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