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Jeeves.co.in - TV Motherboard not repaired

Anshul Nema filed complaint against Jeeves.co.in on Oct 20, 2019

I purchased a Panasonic TV from Flipkart with * years extended Jeeves warranty. Recently, after an year of usage, the TV stopped switching ON. I raised a complaint with Jeeves on *nd Sep, **** and a engineer visited on *th Sep, ****. He told me that within ** days the defective motherboard will be replaced. I have been following up with Jeeves since **th Sep, **** and they say to wait to *-* days as the issue is still in part pending status. The extended warranty document says that they will replace the item if it is not fixed within ** days. Here it has been more that *.* months now and after following up like more than ** times, the issue is still not resolved. Even raised an issue with Flipkart, they are also not helping. I have all the related documents with me. Jeeves are such a fraud and Flipkart is supporting it

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Jeeves.co.in

41

Total Complaints

23

Total Resolved

56.10%

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