Delhivery - They replaced my package and sent me a garbage product with their name packet and updated my order s

Sharanya Nair filed complaint against Delhivery on Apr 9, 2022

Today morning I received a package that was supposed to be delivered yesterday the delhivery agent asked for OTP handed me the package and ran away when I checked the package it was not my product they replaced my package with some other dusty product and wrapped it up in Delhivery packet and handed me over. The package does not even have a name or any details . They then updated my package delivery status to delivered. I contacted the sender and it seems they have send the correct package but the thing I received is replaced in delhivery office only as it only has a covering of there packet without any information. Please help me out to resolve this issue.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Delhivery

298

Total Complaints

171

Total Resolved

57.38%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Priyanshu on Dec 26, 2024

Delhivery – Got opened packageClosed

I have ordered an item online they shipped it through delhivery courier service when I received the package I saw that the package was shortly teared from side and item is missing

Ninad Ghodekar on Nov 11, 2024

Delhivery – Credit Card Delivery IssueClosed

I was issued a credit card from Airtel-Axis Bank, but due to Axis Bank’s incorrect address fetching from Aadhar Card during the KYC process, it was sent to my previous residence, where It's over five years I have le...

Pulkit agrawal on Oct 24, 2024

Delhivery – Package is missingClosed

My package is picked up but not delivered yet. It is missing from the Dhanbad warehouse. No one is taking responsibility of it. I want a severe action against this.

Ashish Verma on Oct 21, 2024

Delhivery – Delay in the delivery of the packageClosed

I am writing to raise a formal complaint regarding an unprecedented delay with my shipment, AWB Number *************. The courier was booked from Mumbai to Kanpur on **th October via the Delhivery App, with the pick...

Soumalya Pramanik on Oct 11, 2024

Delhivery – Package delayed even after being at the closest facility to DestinationClosed

I have bought a Keyboard from Kreotech B*C and they use Delhivery for their shipping, which I was not aware of before making the purchase. After it shipped, and it left the Bangalore facility to reach Hoskote facili...