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Policybazaar - Term insurance sold with wrong information

Parmod kumar filed complaint against Policybazaar on Feb 21, 2019

I was made to buy two insurances on wrong information. The third policy issued by using documents submitted for the other policies. Wrong information about refund within free-look period, deductions from my account without consent and premium deducted after policy cancellation and not refunding the same. Mental harassment from more than one month. Whenever I approached them I was provided with different information.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Policybazaar

11

Total Complaints

6

Total Resolved

54.55%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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