Facebook Pixel Tracking

Lenskart - Temple or handle of spects got dislodged

Ameya Shukla filed complaint against Lenskart on Feb 13, 2021

Temple/handle got dislodged by itself , spectacle were in warranty , so i was asked by costumer care to get it repaired at the store , so i went to the store and they told me they cant repair it and it was my fault temple got dislodged ,how i can i be responsible for poor quality frame

ORDER ID-**********

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Lenskart

158

Total Complaints

92

Total Resolved

58.23%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Girish M on Dec 10, 2024

Lenskart – Expenses and salary amount not giveClosed

My training is complete in Sep to Oct month and i will join Oct **th in lenskart shimoga store in shimoga but but AM (Girish) not give my November month salary and academy expenses

Vishwa Solanki on Nov 22, 2024

Lenskart  – Frame not proper Closed

I placed an order for only lenses for my eyeglasses as I already had the frame on which lens were to be assembled. However frame was a bit loose so I asked the employee to do to needful and he said that it would b...

Rijo kurian cherian on Oct 24, 2024

Lenskart – Spectacles danageClosed

I have purchased a spectacle from lenskart on Nov ****. Spectacles broke without a reason on Oct **** exactly just ** months after purchase. I have filed a complaint for refund but they have declined the request say...

Yasir N Alvi on Aug 21, 2024

Lenskart – NON DELIVERY OF 2 PRODUCTS BY LENSKART WITH ORDER ID DATEDTILL DATE Closed

*. That we had booked an Order with subject for * products (Eye Glasses) after tests done by your representative Maneesh Yadav (Contact **********). *. That we were assured by your representative that order would b...

Rohith R on Aug 19, 2024

Lenskart – Package not deliveredClosed

I ordered a spec from online to door delivery and selected map location to deliver, the delivery guy refused to delivery the package claiming the postcode is different, but its not, when i tried to contact the lensk...