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Onsitego - Spoilt my AC cooling

Samir Garg filed complaint against Onsitego on Apr 4, 2022

Sr. No.: ******-******
YOUR TEAM HAS CLOSED THE SERVICE REQUEST WITHOUT EVEN VISITING OR RESOLVING THE PROBLEM. THIS IS ABSOLUTE FRAUD.
Service complaint number for ******-******
Attached is the Service report of your Engineer stating that the 'Gas Pressure of both the Hitachi ACs is OK'.
Also mentioned in report '* AC Now is Working Good' which shows there was no problem in AC.
He has left the valve open and all gas has leaked out & the cooling of the AC is now ZERO.
As per report, both AC were OK, so now it is fully your Responsibility.
I have given complaints & feedback multiple times, but assurances given but nothing done till date.
Kindly get the AC in working condition immediately.
Awaiting immediate action & reply.
Regards
Samir Garg (M **********)

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Onsitego

15

Total Complaints

5

Total Resolved

33.33%

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