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Onsitego - AC service not done within timeline

Yogender Yadav filed complaint against Onsitego on Mar 9, 2026

I'm extremely disappointed with the onsitego service. I booked a slot for *th March (*pm-*pm), but no one showed up, and I didn't receive any communication from the engineer. Despite calling and emailing the escalation team, I got a message saying I rescheduled for **th March, which I didn't do.

They promised service within ** hours, but it's been over ** hours with no resolution. Now, you're pushing it to **th March? I'm considering buying a new AC due to this ordeal.

Refund my money ASAP if you can't provide the service. This is unacceptable

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Onsitego

15

Total Complaints

5

Total Resolved

33.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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