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Muaz asif khan filed complaint against Urbano fashion on Jun 23, 2025
Firstly your sizes are so wrong, i ordered size ** cargos and it seems they labled size ** as size **. I created a return request on *th june and the order has still not been picked up on **rd june and neither any refund or contact has been made from their side. And now no one is answering any calls and even you WhatsApp chat support doesn’t work no agents show up even if it works once in a blue moon. And it seems they have blocked my number as i am not able to call them anymore.
Refund / Credit for purchase
21
Total Complaints
15
Total Resolved
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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