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Joydeep Sengupta filed complaint against Amazon India on Apr 7, 2021
I have ordered a pregnancy pillow from Amazon India and that was estimated to get delivered by **th march ****. This item is yet not dispatched by seller. Neither me nor customer service is able to cancel this order due to system issue. Its been ** days now a big giant like Amazon is not able to process my refund as the item is with their internal seller cloudtail. Everytime i call customer care i am given a new timefame for refund without any solid resolution. Why should a customer suffer because of system glitch inside Amazon. There is no ticket/Service request system to follow up with Everytime i get a fresh timeline.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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