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Jickson K filed complaint against Videocon D2h on Aug 2, 2019
My d*h Services stopped functioning * months back. After Repeated Recharges it still shows "E **-* Insufficient Balance" though the Balance amount is continuously deducted from my account with no services provided. After Repeated efforts to talk to the Customer Service Department, no engineer turned up to address the issue. Over Rs **** Recharge amount has been deduced from my account with no services provided and the same error message for the past ** days. Even the free to air Channels have the same error message. I hope there is some action taken for this kind of customer negligence and gross injustice done to the consumer from the Videocon Officials.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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