Videocon D2h - Service disconnected on March even after recharging for 10 months with free of amount Rs 6912

Lalit Singh filed complaint against Videocon D2h on Apr 1, 2020

Even after recharging with Rs. ****/- on **th March, **** my services were disconnected on **st March ****. No response coming in complaint no. raised *********.

Below are further detaills:
D*H A/C: *********
• Mobile: **********
• Complaint: *********
• Bank name: Bajaj FinServ
• Last * Digits of the Credit Card number (In case of Credit Card) or Bank Account Number (In case of Debit Card/Net Banking): ****
• Transaction / Reference ID: ‭************
• Date and Time of Recharge: **th March,**** at around **:**
• Amount of recharge: Rs. ****/-
• Website Address / Payment Wallet name: www.d*h.com
• Screenshot of Successful Transaction: NA but below is detail from Bajaj Finance about the transaction:

https://apis.mail.yahoo.com/ws/v*/mailboxes/@.id==VjN-sirZHxJCIQIrGFc*ca*NX-*AHMQDFYOhDcuQlyDRVApwdkyXYwp*YPI_B*vzZd*X*F***llwJijNHGM*Rx**ng/messages/@.id==APuQr*xP**HsXoRFugarCBySUeE/content/parts/@.id==*/thumbnail?appId=YahooMailIosMobile&downloadWhenThumbnailFails=true&pid=*

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Videocon D2h

330

Total Complaints

179

Total Resolved

54.24%

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