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Rashmi kant filed complaint against Samsung on Jul 21, 2023
Sir,
I have purchased samsung the frame **” tv on **-**-**** from samsung smart plaza kantinagar delhi.They have delivered me a scratched TV. And now they are holding back from returning it. I have also sent mail to the company, but till now no action has been taken for TV replacement. There is scratch on tv display and back body. The TV remote also has to be charged again and again. The date on tv manufacturing and remote is different. Samsung service center engineer has also checked and confirmed the scratch but Samsung Smart Plaza Kanti Nagar is not listening to anyone. I am very upset. Please try to provide **** manufacturing tv to me.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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