Royal Enfield - Royal Enfield motorcycle malfunctioning due to to incomplete service by service centero
Utkarsh Chopra filed complaint against Royal Enfield on Jul 7, 2019
I own among the most premium motorcycles of Royal Enfield for the past * years. I have faced various issues with the service provided by a certain showroom in Taramandal, Gorakhpur and their faulty service has resulted in loss of crucial work, time, money and accidents for me. I did not spend *.*lakh rupees of money earned by shedding blood and sweat to be treated like this by the representatives of one of the most prestigious and respected brands in the country.
The motorcycle has broken down numerous times late at night or in the wee hours of the morning in the middle of highways without any justifiable cause and even within ** hours of being serviced.
The abovementioned showroom has surprisingly managed to single handedly damage the entire reputation of Royal Enfield by keeping goons in place of staff and untrained unworthy mechanics.
I have been fed up after contacting the company helpline various times and stating numerous emails stating the treating and derogatory behaviour of the showroom owner, employees and mechanics. However it seems to bounce away from the computer screens of the employees looking after complaint at the Enfield office.
They even threatened that if I get angry on the service staff the owner would have had me locked in the basement and beat me up.
Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Sohan on Aug 30, 2025
Royal Enfield – warranty denied Closed
Hi Team, I am reaching out to address an ongoing issue with my bike. Today, August **, ****, I am at Wonder Motors, and they have denied my request to change the fuel pump wire under warranty. Last week, on Au...
Anuj Raghuvanshi on Mar 29, 2025
Royal Enfield – Fund not refund Closed
I am writing to express my dissatisfaction with the Riding Boots I recently purchased from the official Royal Enfield website. After Just one use, The boots' front padded material (cloth) is peeling off from multipl...
Harshdeep Singh on Nov 22, 2024
Royal Enfield – Hunter 350 handle issueClosed
I put my bike to Electronic City motors, Bangalore, Hosur main road, Singasandara,****** as my bike was stuck by another bike on Tuesday that is **- Nov-**** and I came to service centre on Wednesday that I am havin...
Aditya Sreejith on Nov 12, 2024
Royal Enfield – Poor communication and misinformation to the customerClosed
My Himalayan had a fuel leak and it was taken to the service centre by road side assistance. There was no message or call saying that they had started the work or finished. I had to call them multiple times and ask ...
Aziz Khan Pathan on Oct 24, 2024
Royal Enfield – In the past one and half month this is the time I gave my bike at the service center All this startClosed
In the past one and half month this is the *th time I gave my bike at the service center. All this started as I gave my bike for service at the authorized service center.