OYO - Room Booking Not Honoured
Rahul Sasvehalli filed complaint against OYO on Aug 10, 2019
I booked a room, Royal Inn OYO room no ***** in Pondicherry between **th and **th August with payment done online. When I got to the room, property manager said that he wouldn't accept online payments. When I called OYO customer care, twice, I was put on hold saying they would either relocate me to another property or refund the full amount for me to rebook. They purposely played delaying tactics to make me hang up. All this drama went on for almost ** minutes. Fially, fed up, I cancelled the booking only to be given ** percent refund. We found some other customers facing the same issue. OYO rooms and other online forums are swindling customers without proper resolution. This needs to be reported and stopped.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Surojit Saha on Nov 5, 2024
OYO – Vandalized Car in hotel property Closed
Subject: Complaint against Hotel Pride (Town Home Mysore Central ** Nazanbad Main Road Mysore ******) (Booking ID: S*ZJ****) Dear Sir, I had parked my vehicle (TUV ***) in the property of the Hotel Pride (Town ...
Tarun on Sep 24, 2024
OYO – Oyo refund Closed
**-**-**** I called OYO customer service and told them to book a room in Rajamahendravaram, they booked a room in a hotel called Parnasala princely, they asked me to pay some amount (***rs) in GPay and I paid that a...
Bidyapati Mishra on Jul 17, 2024
OYO – Refund yet not received Closed
Even after cancellation of booking. Money not refunded yet.
Aishwarya Akella on May 31, 2024
Oyo – Payment done money deducted but booking not confirmed in appClosed
I have booked an Oyo room today and made online UPI payment . The transaction was successful, money was deducted from my account but in the Oyo app it still shows payment pending.
Abishek Sharma on Apr 8, 2024
OYO – Denied check inClosed
I was denied check in at an oyo hotel after having a confirmed booking, I was told to pay extra to get a hotel room directly without a booking.