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Oyo ^(1/17)

Oyo - Denied from checking in booked hotel ^Open

I had booked two rooms in Mathura's hotel named Ganga palace through Oyo. But when I went to check in hotel, the manager denied saying that the tariff is less and I will have to pay more to check in. When I contacted oyo customer care they rep...

Apr 21, 2019 by Vishnu Sharma

Oyo - Lack of security ^Open

Someone by the name Mr Mangesh Raut has used my mobile number to book Oyo hotel rooms. Why Oyo app has not some security procedures to send some verification number on the given mobile number to authenticate if the given number is genuine or no...

Apr 21, 2019 by Jaya jainani

Oyo - No room allotment ^Open

I had booked on Oyo. When I had reached I was waiting outside for 1 hour nobody was lifting the phone. And booking is still confirmed I dont know what to do. My booking id: PWGZ5938....

Apr 20, 2019 by Ethender

Oyo - Refund got declined ^Open

Booking ID: TURG8270 I booked Oyo 27829 ( Luxury Home ) for 4 nights from Wed 17 April to Sun 21 April and paid online Rs 3834. On 17th April I reached the location provided by Oyo app. There was no hotel in the particular location. The locals...

Apr 20, 2019 by Zaki Ahmad

Oyo - Cheating regarding rooms pics presented on website ^Open

I booked a room with Mukut Regency through Oyo customer care and upon payment of cash on the counter, I was allotted a room whose walls were waterlogged leading to foul smell all around. My 2-year-old kid and husband were also very uncomfortabl...

Apr 19, 2019 by Anshita Rai

Oyo - No response from customer care ^Open

I booked Oyo sober dreams Hinjewadi Pune hotel for 570/-. After reaching there I came to know due to the electricity issue they couldn't allocate the room to me. They ask me to place a call to customer care to adjust in the nearby Oyo hotel. A...

Apr 16, 2019 by Sujay Navghare

Oyo - Charged with extra amount ^Open

I booked a room for 2 days, which has a total amount of 2541. Upon reaching the destination, I found a degraded room and the hotel manager told that they have just received INR 1628. I called immediately to their (Oyo) support, but they didn't ...

Apr 16, 2019 by Manisha Dhami

Oyo - Didn't provide room and amount is deducted from my account ^Open

I made a booking from OYO mobile app on 29th March 2019 from my uncle mobile number. While paying the charges the app shows the error of unsuccessful transaction but the amount is deducted from my account. When I reached the hotel in Laxmi Naga...

Apr 15, 2019 by Ashutosh kumar Singh

Oyo - Changed my hotel without any confirmation ^Open

Oyo changed my hotel without any confirmation. I paid for Vardhman hotel and they allow me a pearl hotel. They allow my room to some other person. I want my 931 Rs refund. Please help me....

Apr 15, 2019 by Harsh

Oyo - Money eaters provided pathetic service ^Open

Oyo is the pathetic service provider. I had a booking in Mahabaleshwar and called these guys asking if the rooms shown on their website is genuine or not. The call centre guys are also fake. They said please go ahead and book. After driving 12-...

Apr 08, 2019 by Priyanka

Oyo - GST invoice not given ^Open

I made a booking at OYO through their mobile app from 12th March to 5th April. After I made the booking there is an option of adding GST details and corporate name. So that I can get the GST invoice. After checking out the invoice which I got w...

Apr 07, 2019 by Md Aamir

Oyo - Denied check in at hotel in spite of confirmation ^Open

I have been denied check-in by property and in spite of various call at customer care number. The representative took 20 to 30 min by keeping on hold and then disconnecting call without any satisfactory resolution. They always say that bookin...

Apr 06, 2019 by Om N Pandey

Oyo - Refund not received ^Open

I have done an early checkout. Advance payment was made. They have not refunded Rs 13,390. It has been 2 weeks. Hereby attaching a screenshot of the message from Oyo about refund approval. ...

Apr 03, 2019 by Jubin T J

Oyo - Pathetic property with zero customer support ^Open

Booking ID is QPJK4937 Oyo home 24841 We checked in the home at 12(self-check-in). Despite standing out the home since 11 we were told complimentary check-in cannot be given since cleaning is ongoing. But we were outside the home and it was ...

Apr 01, 2019 by Harshita Phatnani

Oyo - Bad room service ^Open

I have called out many times for refund after so much trouble they agreed to refund the money I have received the refund mail from Oyo on 1st March 2019 mentioned money is refunded same will be credited in my account within 7 days but it's almo...

Mar 29, 2019 by Navneet Kumar

Oyo - Check in was denied ^Open

We had book the resort Oyo Outback at Havelock Island, Andaman Nicobar for the date 14th Feb. But when we reached our hotel, we did not found our reservation and was asked to shift to some other low budgeted hotel. We were stood in the middle o...

Mar 23, 2019 by Amit Navaloor

Oyo - Property not available at the time of check in ^Closed

Its worst experience of my life with Oyo. I have booked Oyo18672 Royal Comfort Castle in Delhi for stay from 14th to 16th March but after reaching hotel I came to know that this property was not anymore with Oyo and still Oyo is taking online b...

Mar 17, 2019 by Sayyed Uvesh ali

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