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Oyo ^(29/116)

Oyo - Refund not processed ^Open

Booked an OYO house on the **th of June **** via the OYO mobile app. The partial amount was deducted but the booking was not confirmed (email screenshot has been attached). Called up OYO immediately and was informed that there was a glitch in t...

Aug 14, 2019 by Reehan Ahmed

Oyo - OYO cheated me ^Open

Hello, I have * bad experience with Oyo due to which I have to incur lot of additional charges and was stranded at night with my fiance coz Oyo booked me a hotel which is under construction and it was *rd Aug wen trains were stopped due to h...

Aug 13, 2019 by Farhaad Elavia

Oyo - Had to spent night at the road OYO didnt help ^Open

My booking ID is ZHAV****. I called customer care of OYO and informed that I will be reaching at the hotel at *.** am. I was confirmed that it is fine. I reached the place at **.**am. I called several times to the owner of the property but phon...

Aug 12, 2019 by Hind Prakash

Oyo - Worst hotel room ever ^Open

I booked a hotel annai lodge, Tanjore by seeing the photos from oyo app. I reached hotel at around **:**pm and the two rooms allotted did not have even the basic facilities for sleeping. Window panes were shattering and lot of noise was being c...

Aug 11, 2019 by Prakash Agarwalla

Oyo - Harassed by oyo ^Open

I booked a hotel in ramgarh via oyo in the name of A K. Harassment I have faced inspite of reconfirming everything a day before n number of times. It was really painful to visit the hotel around *am to see that AC of the room is not working a...

Aug 10, 2019 by A K

Oyo - Room Booking Not Honoured ^Open

I booked a room, Royal Inn OYO room no ***** in Pondicherry between **th and **th August with payment done online. When I got to the room, property manager said that he wouldn't accept online payments. When I called OYO customer care, twice, I ...

Aug 10, 2019 by Rahul Sasvehalli

Oyo - Oyo rooms not allow for check in due to low tarrif ^Open

This is inform you that it is very bad experience with oyo from last * week as I was reached ujjain from Bhopal with my family & booked room through oyo (booking id- ZBUY****). Booking also confirmed by Oyo but while I reached at hotel, hotel p...

Aug 06, 2019 by Arun Rathore

Oyo - At midnight harassment for confirmed booking ^Open

*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...

Aug 04, 2019 by Rajendra natha bhalekar

Oyo - HOTEL CHECK IN DENIED ^Open

Hello, Booking has been made by using mobile no - **********, Sorry to inform you that I'm fed-up with your service because even calling to customer care number no one reply appropriately something put on hold for a long time or disconn...

Aug 04, 2019 by Harvansh Singh

Oyo - Oyo Denied room after keeping me waited for 2 hours ^Open

I have booked oyo townhouse *** Jubilee hills from Aug * to Aug * .They denied my entry into oyo townhouse *** Jubilee Hills after confirming my booking.I have waited at the place for * hours to solve the issue .They have disconnected my call t...

Aug 04, 2019 by Vankayalapati Gopi Krishna Sai

Oyo - Didn't checked in hotel and charged ^Open

Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** includin...

Aug 03, 2019 by Prateek Mathur

Oyo - OYO Extreme harassment financiallymentally in the middle of the night ^Open

We had booked an room at oyo ***** hotel mathurshree for three people on july last week and paid the full amount which given by the oyo site. We booked the room and also mentioned that our check in time was between * to **pm . We reached the ho...

Aug 02, 2019 by Sreekumar

Oyo - OYO Change of Hotel ^Open

The following is the time line of the issue and multiple occasions to prove your incapability *) Upon booking in Royal Nest with booking ID KMCA**** called to customer care to inform that, the i will chekin at * AM in the morning as i was trav...

Aug 01, 2019 by Naga Suresh Kumar

Oyo - Oyo is not refunding my money ^Open

I book a room in oyo app and the service is denied by the oyo hotel and oyo cancelled my booking when we are ready to board hotel. And I am asking oyo customer care to refund my money from June ** th till now I didn't got the money when I call ...

Aug 01, 2019 by vayitla bharat kumar

Oyo - After cancellation of booking refund amount not receive ^Open

My BookingID: YDBR**** which was cancelled on **th June. I had paid that initial amount through Amazon Pay because of *** Rs cash back offer. After cancellation of that booking I have received messages that "refund amount is **** and will be re...

Jul 29, 2019 by Suvendu Manna

Oyo - BAD EXEPERIENCE WITH COSTUMER CARE AJENT ^Closed

Maine ** july **** ko varanasi mai hotel book kiya jaha local id accept tha prr waha jane parr hotel maneger ne bola ki hamare yaha local id accept nahi hai isliye unhone mujhe cheakin nahi karne diya jab maine costomer care mai call kiya to u...

Jul 27, 2019 by AMIT SINGH

Oyo - Money debited from credit card booking not done ^Open

Booking incomplete, money deducted. OYO customer care saying they can't see any booking. And not refunding my money. ...

Jul 27, 2019 by Divyanshu Kushwaha

Oyo - Oyo द्वारा धोखाधड़ी ^Open

मेरे द्वारा oyo से हल्द्वानी मे दिनांक **/**/**** को सायं * बजे room book किया गया। oyo ने bubu at home मे * गेस्ट बुकिंग...

Jul 26, 2019 by Amit gahtori

Oyo - Refund is not processing by Oyo total holidays ^Open

We have booked a tour package from Oyo total holidays. But from the very first day, they just didn't give any importance towards us. They have taken **k from us but still, they are not planning accordingly for the plan. We called so many times ...

Jul 24, 2019 by Snigdha roy

Oyo - Oyo booking ^Closed

I booked suit room in oyo for my guests from Gujrat for the date **-**-**** booking ID KNUG****, when I went to hotel they said we are not attached with oyo and for you there is no room. I contacted with customer care they raised issue ID*****...

Jul 23, 2019 by Indrasena

Oyo - Amount not refunded ^Open

I had a booking on **st of june with booking id: QDTV**** Due to unhygienic and unhealthy hotel conditions i was moved to a different hotel the price of which was less than the original amount i paid via prepaid mode. it's over ** days of me c...

Jul 22, 2019 by Akshay

Oyo - My refund amount was not provided ^Open

I booked a room at the hotel ( Purplepatch Arun Prasath Park ) on June **th ****. The hotel request **% of extra amount for the early check-in process. So I called to the OYO customer care and talked with the customer service manager to tell th...

Jul 18, 2019 by Joseph Deva Kumar

Oyo - GST invoice not provided ^Open

Even after * times requesting they are sending only payment receipts. Neither the hotel nor Oyo is sending me Gst Invoice. Further, the hotel is asking me to come down again to their place to collect invoice. As per GST act and rules, no GST r...

Jul 18, 2019 by Ajay Kumar Jain

Oyo - Service not delivered as it was promised ^Open

I had a pretty bad experience with OYO on my last booking of OYO Home ***** Sahyadri Farms booking ID: IKND****. *. I have booked an OYO home whereas this place was not at all like that and it was even worse than a *-star hotel. There was no p...

Jul 17, 2019 by Shashwat Srivastava

Oyo - OYO cheating didn't refund my amount till now ^Open

I booked a few rooms through OYO on April **** to check in on June *th. When I went to check in hotel management denied my check-in as their agreement with OYO terminated on May ****. I raised a complaint regarding the same on June **th **** to...

Jul 15, 2019 by Vinod Kumar Reddy

Oyo - Refund not received ^Open

Refund for my booking was initiated but not received yet. When trying to contact them they say we transferred but till now I did not receive any fund in my account....

Jul 15, 2019 by Vishal

Oyo - My Room was cancelled despite my confirmation for booking by oyo ^Closed

I have booked * rooms though oyo which I have confirmed through there telephonic verification and whatsapp. But when my guests reach the hotel they came to know that my booking was cancelled and when I call oyo they told me that they have not c...

Jul 13, 2019 by And it

Oyo - Refund Issue ^Closed

My confirmation number is YDBM**** . Its been more than ** days post check out still the refund is pending.Their is no proper response from customer care....

Jul 11, 2019 by Bhushan

Oyo - Abuse and insult ^Open

I booked hotel silver key from Oyo but I got insulted this hotel reception and hotel manager. I am never thought to see this insult. We booked this hotel for the family but we did not know this hotel is unmarried couples allowed hotel. We go to...

Jul 08, 2019 by Anitha

Oyo - Booked rooms under oyo with booking ID BPJX8756.but when we reached hotel they denied check in from ^Closed

We had booked rooms through oyo app with booking ID BPJX****,but when we reached hotel they denied check in from oyo customers.we had to check in directly.we did not get the refund from oyo which was taken while initial booking. We have called...

Jul 07, 2019 by bhaskar sarmah

Oyo - Oyo harassed me paid rent 2 times mailed me to refund money but on 9th day they are telling it is ^Open

I booked a hotel under them paid once through online and at the time of check into the when hotel they denied.booking id- GJAE****. total * times i paid it and from oyo support team it was told to me that my payment that i gave them through onl...

Jul 05, 2019 by sourav ghosh

Oyo - Incorrect invoicing and not resolving concern ^Open

I have booked a room in Warangal dated **-**-** through OYO and stayed in OYO Capital O ***** Landmark Residency. I was asked to pay the total amount of INR **** and I have paid through my credit card. The hotel did not provide GST invoice for ...

Jul 03, 2019 by Mahendrakumar S

Oyo - GST invoices not provided ^Closed

Hi, I booked OYO **** at Santacruz Mumbai and stayed from *rd June to ** June and * bookings were made by their PM *-*, *-**, **-** and **-** June. I updated my whole details like GST number and address. When I checked out and requested to bil...

Jul 02, 2019 by Sushil Kumar

Oyo - Need refund from oyo ^Open

I had booked a room my booking id is (gzpl****). I booked this on **/**/**** at night and I have made payment also that I found the date **/**/** Sunday morning is cheeked out time **:** am but on Sunday I have to check in at same. I called the...

Jun 28, 2019 by VISHNU

Oyo - Want my money back ^Open

I booked a room on ** June **** Sunday, hotel sunview international at Karol Bagh, my booking ID is QACX****. I have made the payment of Rs. **** by online on phone pe. While booking it was written that all govt authorized identity is applicabl...

Jun 24, 2019 by Sakshi verma

Oyo - Refund denied ^Open

I booked an OYO on June **nd Saturday morning. it was *** rupees but after adding Oyo money and HDFC card discount, I got it for *** rupees. By afternoon i get a message saying that due to unfavorable circumstances the booking has been shifted...

Jun 23, 2019 by Divya S

Oyo - Denied checkin due to tariff issue ^Open

I booked Oyo Rooms OYO ***** Greens Race View at Ooty for *st June **** to *rd June **** on **th May **** and made full payment Rs- ****/- well in advance as was shown on the website. I got confirmation from Oyo and my booking ID was UWGA****. ...

Jun 22, 2019 by Kamal Khandal

Oyo - Refund not forwarded ^Open

I cancelled my hotel booking of three days in May ****. Even when the cancellation policy of oyo mentions that the refund is given in *- ** days, it's been a month and I have not recieved my refund. Everytime I call I'm stuck in a loop of repea...

Jun 20, 2019 by PRAGYA BELWAL

Oyo - Refund promised not given ^Open

Oyo hotel has promised me a refund of INR ****/- on email for Booking ID TRPH**** on *th May ****. The refund was supposed to be processed with *-** working days. In spite of multiple follow-ups, the refund has not been remitted till now....

Jun 20, 2019 by Tanu Arora

Oyo - Hotel booked through OYO online portal denied Check in. ^Open

Booked hotel at Darjeeling on *th June for my wife and full amount paid and booking was confirmed for * days i.e, jun ** to jun **. My wife reached Darjeeling tonight i.e, Jun ** at *:** PM from Delhi but the hotel outrightly denied check in...

Jun 19, 2019 by talik siram

Oyo - Booking amount refund issue ^Open

It's been a month I have not received any response from OYO regarding my booking refund. I have paid the amount debited through my credit card but they have not credited the deducted amount to my HDFC bank credit card. I reached out to many of...

Jun 17, 2019 by Sachin Thakur

Oyo - Denied to provide room ^Open

It's not the first time I have been denied a room after confirmed booking. Last month I went to Pithoragarh and I booked hotels with Oyo. After reaching the hotel I was told there is no room available. I booked a room at * more hotels but they ...

Jun 16, 2019 by Rakesh Pandey

Oyo - Check in denied at hotel Forest View Patnitop ^Open

We have booked * rooms in Hotel Forest View - Patnitop for a stay from **th June'** to **th June'** (*-night stay). Booking details are as follows: a) JGEP**** b) NFHG**** c) MURE**** At the time of check-in, the hotel denied to give us roo...

Jun 13, 2019 by PIYUSH RAJ

Oyo - Pending amount increased from 0 to 495 ^Open

This is very unfortunate to say that I am highly dissatisfied by the service offered by Oyo. I booked my room (Booking Id: LVEM****) and I made the complete payment and received the message that my hotel has been booked. After receiving the mes...

Jun 12, 2019 by Ankur Dalmiya

Oyo - Cancel room when i have check in the room ^Closed

i have booked the room at krishna residency east of kailash delhi, when i reached there they provided me the room by procedure after ** minutes of checkin in the room the manager said thad my booking is cancelled by oyo and allot me to stay in ...

Jun 12, 2019 by vijay anand

Oyo - Refund amount ^Open

Hi Team, They have not refund the amount of booking. Simply they are creating cases and closing. They asked bank statement. I also shared with them. But no use....

Jun 10, 2019 by Niranjan Raju k s

Oyo - OYO refused to provide tax invoice ^Open

I stayed in OYO flagship bagmane (Bangalore Inn) between **th May to **th May ****. After requesting multiple times, OYO is refusing to provide tax invoice. When i booked the room, I was told that tax invoice would be provided by the hotel and ...

Jun 10, 2019 by vignesh jagadheesan

Oyo - Money is not refunded after cancellation of check in hotel by oyo ^Open

After booking hotel in mussorie through oyo app, named seven heaven, we directly reached to hotel. It was prepaid booking, they denied to check in....manager told us that hotel is not working with oyo....but oyo having the name of hotel in the...

Jun 10, 2019 by Dr kailash

Oyo - Cancellation without consent ^Closed

Booking cancelled by Oyo without any reason. Customer care doesnt care and transfer calls and then disconnects....

Jun 09, 2019 by Samay Sanghvi

Oyo - Hotel price injustice ^Open

We checked in hotel sinon, Delhi on *th June and we fully paid the amount **** until * June. But because of the staff behaviour and the lady manager who was extremely rude and abusive with very dirty language always kept shouting, didn’t help...

Jun 07, 2019 by Rahil Karim

Oyo - Fraudulent customer care ^Open

Providing fake coupon and later they are denying it....

Jun 06, 2019 by Berin K Babu

Oyo - OYO charged with fraudulent booking of unregistered property ^Closed

I booked a property for my stay in Mount Abu. When I got there I was informed that this property is not registered under OYO and they have already filed a FIR against OYO for using their property on their platform without owners consent. I was ...

Jun 06, 2019 by Sumit Shukla

Oyo - Oyo hotels highly unprofessional staff ^Open

I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...

Jun 02, 2019 by Mohit Abrol

Oyo - False promises done ^Closed

It's been ** days since I've moved in but the TV hasn't been working in the entire building because they have dues left from last tenants. Oyo hasn't even installed their own DTV sets. The caretaker was very sweet before I had moved in but fals...

Jun 02, 2019 by Geetika

Oyo - OYO refund not received ^Open

I did my booking from Oyo but the hotel denied to give rooms and they said we have no tie-up with Oyo. I already paid for the hotel but now Oyo denies for the refund....

Jun 02, 2019 by Simran Kour

Oyo - Refund not processed after cancallation ^Open

I have booked OYO hotel via OYO web site on May **, **** *:** pm IST . OYO booking number is YGCT****. Check in date was supposed to be May ** **:** pm" While booking, we site showed "Free Cancellation till ** May, **** **:** pm". I hav...

May 31, 2019 by Krishnan Subramanian

Oyo - Oyo room issue ^Closed

We have booked an * room from oyo with booking id QOPJ**** AND there is shown that hotel have room heater in amenities as we have asked for room heater they charge us extra . And there are spider in the room they say that this is normal and yo...

May 31, 2019 by Nitin Maheshwari

Oyo - Room booking refund ^Open

For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...

May 28, 2019 by Athul S Anand

Oyo - Deny in check in and money not refunded even after defined TAT ^Open

I have to visit Bhubaneshwar on **th May **** along with family. I have booked hotel Trumiph Inn through Oyo prior * month from the date of visit and paid all amount in advance. When we reached at site property manager deny for check-in and sai...

May 26, 2019 by Amitesh Sharma

Oyo - No refund against cancellation ^Open

I had gone through the cancellation policy before making payment. It was showing that cancellation can be done before **th May **** to get the refund. After making the payment I got a confirmation mail from OYO. But it was shown that no refund ...

May 26, 2019 by Manoj M N

Oyo - Refund not received ^Open

I have booked a room from OYO when I reached the place I'm unable to locate the property, whereas called ** times to their customer care but they haven't provided any solution. Also not even received the refund for amount Rs ****/- booked on **...

May 25, 2019 by Hemant Singh

Oyo - Oyo room's did not provide room ^Open

I have booked OYO Room at * pm on **th by booking ID - MJNT **** to Oyo ***** Savoy Guest House. When I reached the hotel I was told that rooms are not available. Then I asked for help from the hotel. They did not help. I tried to Oyo but was ...

May 24, 2019 by Akshat Gupta

Oyo - Paid for gold membership ^Open

I just upgraded my Oyo wizard membership from blue to gold by paying *** rupees but they are not showing me that. Also, the wizard still on blue and the company guys in customer care told they don't know and all. I paid for that and I am having...

May 23, 2019 by Harshath Kumar

Oyo - OYO not providing GST bills ^Closed

I have been travelling since **th April **** regarding official work. I have booked different hotels via ** different bookings. I have provided GST details in advance before booking the hotel. But I have received a GST bill for none. OYO provid...

May 23, 2019 by Ankit Singh

Oyo - Payment not refunded ^Open

I checked in to OYO Room **** on **th of April. I made a payment of Rs. *** at the hotel reception in cash. Room number allotted to me was ***, the room was in very poor condition as the fan was not working properly and AC was also very weak. I...

May 23, 2019 by Aditya

Oyo - Invoice or bill not find ^Open

Bill not received from Oyo and hotel. Customer care, not responding. Many times call to customer care. Very bad service from Oyo....

May 23, 2019 by Shakti singh

Oyo - Hotel booking cancelled payment not refunded ^Open

Oyo home ***** heritage stay Ooty was booked on **/**/**** for **** rupees and same was cancelled within ** hours but they are not processing refund also they are taking ** per cent booking amount. Booking reference number AGLU**** and when enq...

May 22, 2019 by Nithindas K

Oyo - Security amount not refunded ^Closed

Accommodation vacated on *-May-**. The refund should have been processed by **-May-**, but it's still not processed....

May 21, 2019 by Rohan Gupta

Oyo - False picture of hotel at oyo ^Closed

BOOKING ID: BQSG**** The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture...

May 20, 2019 by Ashu

Oyo - Irresponsible behaviour and financial mental harassment ^Closed

*. We booked a hotel in Kapashera, a *X room quite spacious and pleasant to look at a week prior to the actual booking date. The hotel was situated at a distance of **-** km from the place we reside in ( booked it because it was extremely beaut...

May 18, 2019 by Yash Kumar

Oyo - Someone used my email id for booking room in different state ^Closed

Someone used my email for booking hotel in OYO. God knows I tried calling customer care emailed them, messaged them on facebook but of no use. Such bad customer care service. Now I don't know what I should do. I don't want any problems that mig...

May 18, 2019 by ASHISH BHARDWAJ

Oyo - Poor facility by Oyo room service ^Open

I booked * AC deluxe room stay in Srikalahasti but very dirty poor facility. Not able to meet the very basic cleaned facility room....

May 17, 2019 by Senthil Kumar

Oyo - Refund not initiated ^Open

I was leaving for Manali from Dehradun. I booked through OYO for the check-in time of **-** for night time with hotel Neelgiri. When I got there the hotel said that there is no booking for us. We were denied there but though there was no paymen...

May 17, 2019 by Abhay Negi

Oyo - OYO booked a holiday (Thailand) and not providing bills against the amount I paid ^Open

Sent multiple emails asking bills but not getting any response. I feel they are hiding this from income tax. ...

May 16, 2019 by DHANANJAY KUMAR

Oyo - Denied room at 3 am ^Closed

I already booked through Oyo. They called and said the booking has happened but the hotel denied to give the room to me at * am in Nellore. I need compensation for how much I suffer. I didn't get a proper solution from Oyo. The messages detail...

May 16, 2019 by Anoop

Oyo - Overcharged by the hotel ^Closed

We stayed at Oyo ***** Sanman Regency, Mysore on the **th of May to the **th of May **** and occupied * rooms. Booking was done under the name Prasad Khade, booking ID SFCP****. We were charged **** INR for each room for * night and **** INR in...

May 15, 2019 by Prasad Khade

Oyo - Denying to refund after taking double payment ^Closed

I prepaid my hotel booking for my family to avoid any inconvenience. But at the hotel staff said they don't honour Oyo payment. I called Oyo executive they said to pay at the hotel the money will be refunded. Whenever I called they said refund ...

May 15, 2019 by SHUBHAM RAJ

Oyo - Refund not given ^Open

Before check-in, I confirmed about early check-in and was advised it will around ***-***. However, I was charged ****₹ and they took my payment twice and not responding to my complaint. ...

May 14, 2019 by Shikha Singh

Oyo - Not getting refund on cancellation of my booking ^Open

Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...

May 13, 2019 by Vikash kumar

Oyo - Hotel booking not done ^Open

I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...

May 12, 2019 by Sandip Borse

Oyo - Unhygienic and filthy room ^Open

*) We booked a room through OYO for the Edition O ***** US Consulate on *th of May where we travelled from Mysore to Chennai with booking ID EAFS****. *) When we reached the hotel first they said lift is broken and then the credit card machi...

May 12, 2019 by Ranganath Guptha Ragavendra Singri

Oyo - No resolution of complaint ^Closed

I have a booking with booking id UMNZ**** on **-**-****. I have checked in at **:** am and check out on **:** pm on the same day but the hotel is showing check-out date on **-**-**** around **:** am. I did complaint on Oyo customer care ** time...

May 11, 2019 by SATISH CHANDRA MISHRA

Oyo - Package not delivered ^Open

I am complaining about cheating done by Oyo. I had booked the hotel and did the payment as well but when I went to the hotel they said there no further tie up with Oyo. They didn't provide any room so I have to return back to home without any s...

May 11, 2019 by Deepak

Oyo - After hotel room confirmation room not allotted ^Closed

My booking Id in Oyo hotel is ONGR****. They confirmed my booking but while check in the hotel told that they are not tie up with Oyo. Oyo assured me to sort my problem but after * hours they denied and at *:** pm after paying **** room is allo...

May 10, 2019 by Parijat Sourav

Oyo - Fraud done with me ^Open

I was travelling to Shimla from New Delhi and booked Oyo ***** Cedar Tree in Shimla on **th April **** and made full payment as requested by the app cause advance payment was to be made prior to booking. I was accompanied by a friend of mine. W...

May 10, 2019 by Rishabh Mishra

Oyo - Refused to pay the refund ^Open

I had booked the Oyo hotel online as below on *th May,** with the help of Punit (customer executive). Oyo Hotel Booking Online - Oyo **** Mundana Suites, Booking Id: XNUY**** Check-in - *th May'** Check-out - **th May'** Address - Plot No...

May 09, 2019 by Vijendra Khole

Oyo - Hotel did not let me check in ^Closed

The hotel did not let me check in by saying that they have booked that place married. You should make another arrangement. And OYO rooms are not refunding my money. Booking no. QXUV0529...

May 08, 2019 by Shailesh Kumar

Oyo - Referral returns not received ^Open

Oyo launched its rented flats for professionals service OyoLife this year. They started with a referral policy wherein every member would receive Rs. **** cashback per referral person on referring anyone to the OyoLife property. I referred *-* ...

May 07, 2019 by Koustav Chakraborty

Oyo - Regarding refunding money ^Open

I had booked one room through the app on **th April. My booking id is DAYB****. As it is prepaid the property manager denied my check-in as they said they have already ended the contract. When I escalated this issue with their team. They said l...

May 07, 2019 by Kumar Ravi

Oyo - Fraud by the total holiday team ^Open

I had booked a package from Oyo total holidays team to Coorg, Ooty & Mysore with package id PKG-YLCZ****. The package provided by Oyo total holidays team contains flights to Kempegowda airport Bangalore from Delhi and return flight after comple...

May 04, 2019 by Krishna kant verma

Oyo - Regarding hotel meal cancellation ^Closed

I have booked a meal plan from Oyo app but in the hotel, there was no restaurant and they are not refunding meal plan amount....

May 04, 2019 by Mohit bansal

Oyo - Asked for extra charges ^Open

I recently stayed at one of OYO in Muzaffarpur, Bihar for which I booked and paid in advance (Classic Room + breakfast). But as I entered the reception area, he told me that he can't provide AC & breakfast for this booking. Later on, I called O...

May 03, 2019 by Nikhil Raj

Oyo - Package is not fulfill as promised ^Closed

I booked * rooms (Anandha residency) which is in Kodaikanal through OYO. But there is no parking facility and even can't able to reach that residency because of the worst road condition. When we contact the receptionist we were shocked by the w...

May 02, 2019 by Anandharaj S

Oyo - Got cheated by the company ^Open

I have done * room booking with Oyo (Oyo ***** hotel Anupama) on ** April and prepaid them tariff of room for * night stays for the check-in date of **/**/**** and check-out date **/**/****. Without any prior information on the check-in date, t...

May 01, 2019 by Somesh Saran

Oyo - Bad customer support and cheating ^Open

Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...

Apr 30, 2019 by Anitha

Oyo - Mentally physically and financially harassed ^Open

I have booked a room today with Oyo *****. I have paid the amount at the time of booking. They send me confirmation message on my email id. When I go to Oyo they said rooms are overbooked. We have only * rooms and from Oyo side, they booked ** ...

Apr 28, 2019 by Nishu Maheshwari

Oyo - Denying services and misleading information provided ^Open

I booked * rooms last weekend in Mount Abu through OYO rooms in Hotel Blue Valley from **/** to **/**. The payment was fully done and on the day before Check-in date I got a message from OYO that said: “ Due to unavoidable circumstances, we n...

Apr 25, 2019 by SUMIT GAUTAM

Oyo - Hotel denied after booking ^Open

I booked a hotel in McLeodGanj using OYO apps and after reaching the city I called hotel reception and they mentioned that their contract with the OYO has expired. When I called OYO customer care they didn't provide any solution for more than *...

Apr 24, 2019 by Sanjay Kumar

Oyo - Did not support on my booking ^Open

I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me...

Apr 23, 2019 by Manisha

Oyo - Denied from checking in booked hotel ^Open

I had booked two rooms in Mathura's hotel named Ganga palace through Oyo. But when I went to check in the hotel, the manager denied saying that the tariff is less and I will have to pay more to check in. When I contacted Oyo customer care they...

Apr 21, 2019 by Vishnu Sharma

Oyo - Lack of security ^Closed

Someone by the name Mr Mangesh Raut has used my mobile number to book Oyo hotel rooms. Why Oyo app has not some security procedures to send some verification number on the given mobile number to authenticate if the given number is genuine or no...

Apr 21, 2019 by Jaya jainani

Oyo - No room allotment ^Open

I had booked on Oyo. When I had reached I was waiting outside for * hour nobody was lifting the phone. And booking is still confirmed I dont know what to do. My booking id: PWGZ****....

Apr 20, 2019 by Ethender

Oyo - Refund got declined ^Closed

Booking ID: TURG**** I booked Oyo ***** ( Luxury Home ) for * nights from Wed ** April to Sun ** April and paid online Rs ****. On **th April I reached the location provided by Oyo app. There was no hotel in the particular location. The locals...

Apr 20, 2019 by Zaki Ahmad

Oyo - Cheating regarding rooms pics presented on website ^Open

I booked a room with Mukut Regency through Oyo customer care and upon payment of cash on the counter, I was allotted a room whose walls were waterlogged leading to foul smell all around. My *-year-old kid and husband were also very uncomfortabl...

Apr 19, 2019 by Anshita Rai

Oyo - No response from customer care ^Closed

I booked Oyo sober dreams Hinjewadi Pune hotel for ***/-. After reaching there I came to know due to the electricity issue they couldn't allocate the room to me. They ask me to place a call to customer care to adjust in the nearby Oyo hotel. A...

Apr 16, 2019 by Sujay Navghare

Oyo - Charged with extra amount ^Open

I booked a room for * days, which has a total amount of ****. Upon reaching the destination, I found a degraded room and the hotel manager told that they have just received INR ****. I called immediately to their (Oyo) support, but they didn't ...

Apr 16, 2019 by Manisha Dhami

Oyo - Didn't provide room and amount is deducted from my account ^Open

I made a booking from OYO mobile app on **th March **** from my uncle mobile number. While paying the charges the app shows the error of unsuccessful transaction but the amount is deducted from my account. When I reached the hotel in Laxmi Naga...

Apr 15, 2019 by Ashutosh kumar Singh

Oyo - Changed my hotel without any confirmation ^Open

Oyo changed my hotel without any confirmation. I paid for Vardhman hotel and they allow me a pearl hotel. They allow my room to some other person. I want my *** Rs refund. Please help me....

Apr 15, 2019 by Harsh

Oyo - Money eaters provided pathetic service ^Open

Oyo is the pathetic service provider. I had a booking in Mahabaleshwar and called these guys asking if the rooms shown on their website is genuine or not. The call centre guys are also fake. They said please go ahead and book. After driving **-...

Apr 08, 2019 by Priyanka

Oyo - GST invoice not given ^Closed

I made a booking at OYO through their mobile app from **th March to *th April. After I made the booking there is an option of adding GST details and corporate name. So that I can get the GST invoice. After checking out the invoice which I got w...

Apr 07, 2019 by Md Aamir

Oyo - Denied check in at hotel in spite of confirmation ^Open

I have been denied check-in by property and in spite of various call at customer care number. The representative took ** to ** min by keeping on hold and then disconnecting call without any satisfactory resolution. They always say that bookin...

Apr 06, 2019 by Om N Pandey

Oyo - Refund not received ^Open

I have done an early checkout. Advance payment was made. They have not refunded Rs **,***. It has been * weeks. Hereby attaching a screenshot of the message from Oyo about refund approval. ...

Apr 03, 2019 by Jubin T J

Oyo - Pathetic property with zero customer support ^Open

Booking ID is QPJK**** Oyo home ***** We checked in the home at **(self-check-in). Despite standing out the home since ** we were told complimentary check-in cannot be given since cleaning is ongoing. But we were outside the home and it was ...

Apr 01, 2019 by Harshita Phatnani

Oyo - Bad room service ^Open

I have called out many times for refund after so much trouble they agreed to refund the money I have received the refund mail from Oyo on *st March **** mentioned money is refunded same will be credited in my account within * days but it's almo...

Mar 29, 2019 by Navneet Kumar

Oyo - Check in was denied ^Open

We had book the resort Oyo Outback at Havelock Island, Andaman Nicobar for the date **th Feb. But when we reached our hotel, we did not found our reservation and was asked to shift to some other low budgeted hotel. We were stood in the middle o...

Mar 23, 2019 by Amit Navaloor

Oyo - Property not available at the time of check in ^Closed

Its worst experience of my life with Oyo. I have booked Oyo***** Royal Comfort Castle in Delhi for stay from **th to **th March but after reaching hotel I came to know that this property was not anymore with Oyo and still Oyo is taking online b...

Mar 17, 2019 by Sayyed Uvesh ali

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