File a Complaint against Oyo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
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a. Contact the customer support of Oyo first
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Case Details
Personal Info
Resolution
Oyo - 3 times amount deducted from bank account 2 times amount not refunded yet Open
*st payment transaction I'd T********************** *nd payment transaction Id T**********************...
Nov 09, 2024 by PUSHPENDRA SINGH
Oyo - Vandalized Car in hotel property Closed
Subject: Complaint against Hotel Pride (Town Home Mysore Central ** Nazanbad Main Road Mysore ******) (Booking ID: S*ZJ****) Dear Sir, I had parked my vehicle (TUV ***) in the property of the Hotel Pride (Town Home Mysore Central ** Nazarb...
Nov 05, 2024 by Surojit Saha
Oyo - Fraud booking Open
Mene phone pe Oyo se hotel booking karayi thi Oyo agent se bola tha k mereko early cheking chahiye unhone bola k ho jayega hamari property hai wo aap nischint rahiye par check inn time hotel owner ne extra money ki dimand ki early check inn ke ...
Nov 03, 2024 by gulam khatri
Oyo - Issue on Online Hotel booking Open
I booked a room in Hotel OYO Nimalan Residency Shenoy Nagar Anna Nagar Near Pvr Cinemas Skywalk (Booking ID: HSTO****) for two guests from ** PM on October * to ** AM on October **. We checked in at **:** PM, and I had already paid Rs. ****. Th...
Oct 18, 2024 by Susindhar S
Oyo - Oyo hotel charged me Extra cash Open
I recently stayed in a hotel booked through oyo app. The hotel charged ne extra cash apart from the payment made through oyo. They said low tarriff and charged me extra cash. I made two bookings. For Booking ID XB*N****, I paid extra amount of ...
Oct 01, 2024 by Savitha
Oyo - Oyo refund Closed
**-**-**** I called OYO customer service and told them to book a room in Rajamahendravaram, they booked a room in a hotel called Parnasala princely, they asked me to pay some amount (***rs) in GPay and I paid that amount. They sent me a room de...
Sep 24, 2024 by Tarun
Oyo - Fake Hotel Open
I booked Oyo Townhouse **** The Subham Dildukhanga hotel rooms for two days and paid in advance in Hyderabad. It was a late check-in around * am because of my late-night flight. When I reached the hotel it was different, as shown in the image w...
Jul 25, 2024 by Utkarsh Sharma
Oyo - Refund yet not received Closed
Even after cancellation of booking. Money not refunded yet....
Jul 17, 2024 by Bidyapati Mishra
I booked a room for two person date **/**/** my booking id: OI*x**** from my registered Name : Shyam this booking completed by oyo callceneyer agent .after booking . When I reached on hotel then hotel receptionlist Said Thai there is no ro...
Jun 18, 2024 by Shyam Babu Giri
I had a booking on OYO in December ****, due to some technical issues they had cancelled my booking which was prepaid booking and promised a refund in * days. Since the i had follwed up with them multiple times and they kept doing false promise...
Jun 09, 2024 by Uday krishna bandla
Oyo - Payment done money deducted but booking not confirmed in app Closed
I have booked an Oyo room today and made online UPI payment . The transaction was successful, money was deducted from my account but in the Oyo app it still shows payment pending....
May 31, 2024 by Aishwarya Akella
Oyo - After Booking OYO Denied Check In Open
Complaint against OYO Rooms for booking denial and harassment Booking ID: AE******, Hotel Aerotech Summary of the complaint • I had a prepaid booking with Hotel Aerotech via OYO Rooms for the night of **/**/****. • When I reached the ho...
May 28, 2024 by Prashant Upadhyay
Oyo - Mental Harrasment and financial loss Open
Sir, I, Himanshu booked an accomodation on OYO Flagship Classique Inn Farm Stay on ** May ** and I confirmed ** times by sending confirmation mail but every time I get a positive message. But when I reached the property, the manager refuse to ...
May 13, 2024 by Himanshu Sharma
Oyo - Oyo refused to refund Open
My booking was in ** april i was booked * room * guest. i told the receptionist to change the guest and add * more. receptionist said he was not able to add more guest. then he said you book another room for * guest for *** rupees. and you firs...
May 02, 2024 by SUMAN MANDI
Oyo - Poor quality of rooms no lift facility not same as committed by phone while booking Open
I am Suresh, I booked a rooms through Oyo by telephone call on ** April **** to ** April **** - * days at Collection O Planet Grande By Elite Hospitality, Chennai and Paid ****/- Rupees as advance. I booked the rooms with OYO booking employee ...
Apr 30, 2024 by Suresh Vellingiri
Oyo - Denied check in Closed
I was denied check in at an oyo hotel after having a confirmed booking, I was told to pay extra to get a hotel room directly without a booking....
Apr 08, 2024 by Abishek Sharma
I booked hotel room in Thirumala, Andra Pradesh.Thro OYO for * days paid Rs ****. Booking details (ID: XPA*****) REFUND Ticket ID: ********** | Ticket Type: SIG Escalations | Resource Type: Booking | Resource ID: N*ON****. I checked in on ** th...
Apr 01, 2024 by Saravanan
Oyo - DIRTY UNHYGIENIC ROOMS Open
I had a recent booking and i wanted to file a complaint about it. Booking id- DIV*****. The room we received was absolutely dirty, the sheets were not cleaned, AC wasn't working and the washroom had leakage. On top of that the receptionist fals...
Mar 23, 2024 by Ashray
Oyo - DIRTY AND UNHYGIENIC ROOMS Open
I had a recent booking and i wanted to file a complaint about it. The room we received was absolutely dirty, the sheets were not cleaned, AC wasn't working and the washroom had leakage. On top of that the receptionist falsely gave a * star rat...
Mar 23, 2024 by Ashray
Oyo - OYO Room Not Allowed even when paid Open
I had booked OYO Townhouse OAK Armeria, Lucknow for the stay of **th May to **th May. I had booked the room ** days in advance and made the full payment already. One day prior to check-in on **th May, I had called the property owner and informe...
Mar 13, 2024 by Arjit Kumar
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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