Oyo - Double charges without bill ^Open

I book hotel for * days and make online payments. On *st day only I do check out they deduct * days amount and not given me GST invoice after many followups....

Apr 10, 2021 by Datta Dabane

Oyo - Oyo Imposter ^Open

I booked a Oyo room for five days, as soon as I booked, I got a call from unidentified number , he gives all the information I had given on oyo app, he says if you pay online, you will get ** % discount, hence I paid ****/- Then the number i...

Mar 26, 2021 by Abdul Musavvir Ali

Oyo - Oyo Refunded money not credited in my account ^Open

I booked Oyo on ** Feb and my booking id is LFTN****. I cancel it cause my plan change then I'm waiting for my refund, today I checked my refund status it shows my refund is successfully transfer bt i can't receive yet... ...

Mar 02, 2021 by Rohit Baviskar

Oyo - OYO hotel booked but there wasn t room available ^Open

I booked OYO flagship ***** Narayan nagar hotel at Hinjewadi, pune dated ** Feb ****. Booking id is UP*M****. I suffered a loss of **** INR because of emergency booking done in the other hotel and cab expenses. OYO didn't helped me in this sit...

Feb 25, 2021 by KAPIL KISHANRAO SHELKE

Oyo - Amount not received ^Closed

I booking oyo hotel,whether conditions so i canceled my booking but amount is not refunded.....

Feb 22, 2021 by KANNAN

Oyo - Refund ^Closed

I booked a room through oyo and I did the payment also and before check in i received a message that my booking has been cancelled i contacted the hotel they said they don't have my booking and the oyo gave me a refund of Rs.***. Oyo has a very...

Feb 17, 2021 by Deepika Yadav

Oyo - Money deducted but booking not done no record of booking but transaction done ^Closed

Dear Sir, i have done a booking on Oyo rooms. I paid INR **** through Phonepe UPI service. Money was deducted and i recieved the msg of this transaction but room booking not done. Then I contacted the customer care and asked them for refund. Bu...

Feb 17, 2021 by RAHUL RAJU YADAV

Oyo - No refund of payment ^Closed

I prepaid of amount Rs. **** for an oyo hotel utsav at jabalpur. But my amount was debited from my side and no record of that payment was found in the app and even when i called them they said no such transaction has been initiated. But I do h...

Feb 15, 2021 by Menika

Oyo - Disgusting customer services ^Open

Highly dissatisfied with the services. The property was extremely dirty and the linens were all unwashed and black spots were there. Even after mailing the pictures of the room to the OYO executive, no help was provided. I want my full money t...

Jan 31, 2021 by Likita Sahu

Oyo - My money got deducted no booking was done no refund ^Closed

I have all kinds of screenshots.of transaction id etc..but money is not refunded still....

Jan 26, 2021 by tanishq

Oyo - Payment deducted but no booking done ^Closed

I made a booking that's still pending but the money was deducted, I have been trying to reach the customer care but they dont have any solution. I want a refund, dont want to book th e hotel anymore...

Jan 16, 2021 by Akanksha Gaur

Oyo - Regarding refund of my deducting amount ^Closed

My phone no.is ********** Name shubham singh Booking of ** jan to ** jan I hve done my booking from oyo app in kailasb view inn hotel with complimentary breakfast.... After discount and coupen applied .. i hve show my total booking amount is...

Jan 15, 2021 by Shubham singh

Oyo - Oyo Refunded money not credited in my account ^Closed

My booking id is PJDX**** , i cancelled this booking on ** December **** its about one month but still my money not credited in my bank account , i complaint many times in customer helpline .. I'm very disappointed with oyo service OYO IS...

Jan 13, 2021 by TARIQUR RAHMAN

Oyo - Amount debited but booking has been in pending oyo ^Closed

I have booked a room in OYO for * days. I made the transaction but the booking is not confirmed. Amount debited in account....

Jan 08, 2021 by Abhiram

Oyo - Booked Delux and advance paid for that but got Classic room ^Closed

I booked a room with oyo app for * jan **** to * jan ****.  I made online advance payment for that. When i visited at the hotel, hotel provided me classic (*X) room, instead of my booked room (Delux *X), by saying that Delux room i...

Jan 08, 2021 by Mohit Kumar

Oyo - Refund Isnt intiated and Biased and supporting the Hotel staff instead of customer ^Open

I made a booking for three adults and travelled *km to reach the hotel the staff told us we don't allow *boys and a girl into one room so we said we are fine with that as OYO app didn't show anything like that we thought we can have a stay as a...

Jan 06, 2021 by Gogam Pavan kalyan

Oyo - No assistance for Claim refund ^Open

My booking id: JCWD**** was cancelled due to No Show because my flight AI *** was cancelled by airline due to bad weather and couldn't reach the destination. So I request OYO to please provide me full refund for the booking. ...

Jan 04, 2021 by Bharat

Oyo - Money deducted but no booking done ^Closed

Hi, I was booking a room at 'Capital O ***** Ramachandra residency' on * Jan. ****. My money money got deducted but I don't see any booking done....

Jan 03, 2021 by Suraj P

Oyo - Fraud by oyo rooms ^Closed

Dear sir/ madam This is the second time that such an incident happened to me. After booking and receiving confirmation from oyo thrice yesterday when I went to the hotel today morning I was denied check in saying they have no tie up with Oyo. ...

Dec 26, 2020 by Pratik Jaydeokar

Oyo - Room not clean hot water not there ^Open

Booking no: HRHW**** I booked hotel via Oyo app at **/**/****. I done my payment at hotel reception. Room too ugly and hot water not there but they are mention hot water and power backup is present after seeing room . I can't do anything at t...

Dec 23, 2020 by Sabarinathan

Oyo - Denied checkin at Oyo All in One Dwarka Delhi because of Pre paid payment ^Open

The hotel Oyo ***** All in One Dwarka, D refused us to checkin with our prepaid booking saying that they have some ongoing dispute on payment terms with Oyo and asked us to reach out to Oyo for refund. It's been more than ** days and I'm strug...

Dec 21, 2020 by Shudhanshu Mishra

Oyo - Oyo Hotel denied check in after confirmed booking Booking ID ^Closed

I booked a hotel room from OYO website with booking ID :UKLO**** . This hotel owner denied check in at the hotel despite having confirmed booking. OYO has charged Rs *** for cancellation for no fault of mine. I want full refund....

Dec 01, 2020 by Hari Om

Oyo - Denied check in ^Closed

Booked hotel through oyo app, oyo townhouse landmark *** but when I visited there for check-in they refused to give me check in because of tariff issue. They asked me to wait and waited there for more than * hour and also oyo didn't help in re...

Nov 21, 2020 by Anshuman Yadav

Oyo - Refund has been rejected ^Open

Booked an cottage in OYO in Ooty, At first the hotel manager didn't allow transport parking but at booking was mentioned with parking amenities then hotel manager told to cancel and move out of cottage we already checked in with * mnth baby he ...

Nov 21, 2020 by Mahalakshmi

Oyo - Refund not processed ^Closed

They informed that the refund will be processed on **th however it's not processed ...

Nov 20, 2020 by Swarna Prabha Devi

Oyo - Oyo dirty room no customer service ^Open

Booking id KSTQ****. I booked oyo, paid the amount checked in and then when I saw the room it was very bad, there were ashes on the floor, the pillow covers were very dirty and it was smelly. When i asked for change of room the receptionist...

Nov 18, 2020 by Sumaiya Syed

Oyo - Refund with interest not received form OYO ^Closed

We had paid Rs.**,***/- to OYO, as a part of our corporate membership, in ****. They have confirmed that the money is in the wallet, but have not paid the money back at all. We had sent them at leads **** emails. The company and the employees d...

Nov 08, 2020 by Balaji Narayanan

Oyo - Refund not received from OYO even after a month ^Closed

I had booked * rooms for **th Oct **** and **th Oct **** through OYO. The hotel was in Baner, Pune and i had made my payment through UPI. As i found a better hotel later on, i cancelled my existing booking. OYO said the money will be refunded i...

Nov 08, 2020 by varunraj gore

Oyo - Oyo rooms was denied was checking and Oyo is not giving refund ^Closed

I booked hotel in Goa thru Oyo, after I reached there they cancelled , Later I booked one more , hotel said cancel because property is closed, I intimated to Oyo, they said will check , Later they sent mail for refund but no refund recieve...

Oct 08, 2020 by Mukesh Dave

Oyo - UPI money taken without booking ^Closed

I tried to book a hotel in oyo app on **nd september and when i used the pay now button and clicked the upi option, the site said "Something went wrong, Please try again later", I didnt think much of it and proceeded to book another one, later ...

Sep 22, 2020 by Prateek Sharma

Oyo - Bad oyo service ^Open

Horrible service, on call oyo customer executive told me its a *star property, even told balcony and all is there, but it was a horrible room and amenities, *st i booked hotel in chembur Oyo ***** RK international, there was not light * hours i...

Sep 21, 2020 by Noel pinto

Oyo - Inconvenience regarding OYO property booking ^Open

Hello, I am a frequent customer of OYO and have been availing their services almost in every city and property type for the past few years. I experienced both positive and negative services hence; I gave feedbacks accordingly on their platfo...

Sep 20, 2020 by Biprojit Choudhury

Oyo - WRONG INFORMATION BY OYO ^Closed

I made a booking on OYO Hotel No. ***** on **th Sep **.. But later on I found that actual location of the hotel is in a different city which is more than *** kms away. The hotel name showed up on the list when I searched for that particular cit...

Sep 14, 2020 by Kalung Payang

Oyo - Promised refund is not being processed ^Closed

I booked a hotel from Oyo and on arrival I found that the hotel was not clean. In this critical time of pandemic, I couldn't take by staying in such a hotel, so I contacted oyo customer support for help. Their customer executive told us to leav...

Aug 29, 2020 by Sushant Bhatia

Oyo - Did not receive the refund since 6 months ^Closed

First of all OYO did a fraud by booking and taking a money for a non existing hotel. I reached the place at midnight and searched the whole area but no hotel was there with that name. So I called up OYO to check in some other hotel. So there wa...

Aug 24, 2020 by Rajanikanta Sahoo

Oyo - Refund due ^Closed

I turned up at the executive suites owned by OYO and paid **** INR room was not as expected so they redirected me to another hotel arrived at the hotel also an executive hotel they had been closed by the police it was March ** subsequently the ...

Aug 20, 2020 by David Clarke

Oyo - Money not refunded ^Open

I booked a room through oyo app on ** july **** and paid the amount from the app itself, Later i decided to cancel it because my plan got cancelled but i did cancel it before the time they mentioned if i want to get my amount refunded. Now it'...

Aug 12, 2020 by Mohit Saini

Oyo - TAX INVOICE OF LESSER AMOUNT ^Open

Booked a room through OYO app twice from **.**.****-**.**.**** and **.**.****-**.**.****. Paid Rs **** and Rs **** online. But received tax invoice of Rs **** and Rs ****. Want tax invoice of complete paid amount. ...

Jul 28, 2020 by FAHAD AKHTAR

Oyo - Room not offered even after confirming with hotel and payment was done through paytm ^Closed

Dear sir/maam, I am shalu I did a booking on **th july **** at oyo ***** VIP PALACE with booking id NSDJ**** at oyo rooms kolkata i was called thrice from yesterday regarding my stay i have confirmed my booking from my side and they confirm...

Jul 27, 2020 by Shalu singh

Oyo - Oyo didn t refund my amount it s been ^Closed

I have booked a room at goa Sunday beach resort for which I paid online...but Oyo cut the amount from my account thrice a time and after complaining they promised me to refund the rest amount which is **** within ** days in which they failed an...

Jul 26, 2020 by Nishita mehta

Oyo - Regarding refund of my booking money deducted by oyo even after cancellation ^Open

Dear sir I booked a room in AGRA at **-**-**** with oyo application by **********. Hotel named ZAKI HS was listed in safest hotel . Deduction was done online but when I went to the location of hotel . There was no such rooms & hotel . I cal...

Jul 19, 2020 by Dr SHAILENDRA KUMAR

Oyo - Denied refund from oyo room rent ^Closed

Hello i booked a room through oyo app on **/** as per directive i made a payment through the app of rs ****/-.my booking was later said to be cancelled but oyo is not refunding my rs**** still now.as per their version of refund ** buiseness day...

Jul 12, 2020 by Ayan banerjee

Oyo - Refund Not Received ^Closed

Booking id - GRIH8174 I haven't got any refund for the aforementioned booking id i have called customer care many times but they are useless and in app there's showing that the refund is successful. I am a wizard gold member i shouldn't be tre...

Jul 10, 2020 by Kanishka Gupta

Oyo - Refund not receive ^Closed

not given chek in in hotel my bookin id was ZEDL8360...

Jul 07, 2020 by KULDEEP MITTAL

Oyo - Refund is not given from the past ^Closed

I have book an Oyo on December and had to checkout early. I had paid the amount in prior but I never got the refund. I have been following up for more than *months and yet they don't return the money. ...

Jun 26, 2020 by Jahnavi

Oyo - Oyo hotel complaint ^Closed

They charged *.* day **** ,there is no eminities providing , waste hotel Oyo no *****, vijayawada , bsr ritz hotel ...

Jun 24, 2020 by M sai krishna

Oyo - Refund not received ^Closed

Booking Id: KMFU**** Summary: I had prepaid and booked a hotel. On reaching, I found out the pictures on app were of a different hotel and were vastly different from the hotel I reached. This was dated xx I mentioned the same to OYO on that d...

Jun 22, 2020 by Santam Baul

Oyo - Fraudulent charges ^Open

I purchased a coupon/promocode using flipkart supercoins & used it for purchasing OYO gold membership. The total amount i had to pay was * rupee but while paying using my Gpay. It charged me ***....

Jun 09, 2020 by Karan Bisht

Oyo - Hotel was very dirty ^Open

Worst experience, Hotel was not sanitised or not even clean, there was no set-top box, TV was not working, toilet was dirty, toilet seat was broken, there were cockroaches all over the room, garbage outside the room, bedsheets were not clean, t...

Jun 08, 2020 by Ishan Dua

Oyo - Refund not initiated ^Closed

I have booked a property through OYO Vide booking ID GQZE**** at hotel Aerostay OYO **** for ** Jun **. When I reached hotel it was closed. I called hotel manager then he said that they are not receiving any booking from OYO. I immediately rais...

Jun 06, 2020 by Rajvir

Oyo - Hotel Booking denied but amount taken ^Closed

Sunday I made a booking in Grand International hotel. I also made payment in oyo. But to my surprise the hotel informed me that they stopped booking for a long while and hence suggested to cancel the booking. When I made cancellation I didn't r...

Jun 02, 2020 by Bala

Oyo - Refund not received by the company ^Closed

Booking ID AQHW**** Hello team, Good day! I am following up on Complaint Number ******** raised for refund since the Capital O ***** Dreamland suites property owner falsely marked checked in without taking our ID and did not let us in. H...

Jun 01, 2020 by Nandan

Oyo - Refund misguding ^Closed

i have booked hotel and ** of may **** was my checking date and i reached to checkin in hotel the hotel dealer was saying i have canceled your booking and ill not allow you to check in go and co ordinate to oyo when i called in oyo custome...

May 29, 2020 by mahesh chandrakant kamble

Oyo - Oyo denied for reund my amount ^Closed

I booked the the room from oyo app and done the payment online on dated **th may, when i reached there hotel refused to enter the hotel due to lockdown, now oyo denied my refund amount only give the voucher and said this is only our policy.kind...

May 20, 2020 by Sachin singh

Oyo - Refund not credited by OYO ^Closed

I have booked the hotel under ***% cancellation policy. The event which we supposed to go was cancelled due to Covid-**. I have cancelled my booking on *th March, **** but refund is not yet credited. I have called the customer service way too n...

May 16, 2020 by Saurabh Sharma

Oyo - Booking amount paid but service not provided ^Open

I made three bookings from Oyo in a day. All three bookings charged me amount of a total of ****. I searched the hotel and reached there. And the reply was the hotel is closed. I mean if the hotel is closed how caan he take the bookings. Now t...

May 11, 2020 by Bishant Sharma

Oyo - OYO rooms denied ^Closed

This incident occurred on **th Jan'**** when my family and I were denied rooms in OYO's Gian Residency in Amritsar in spite of making full payment in prior. Upon on arrival, the receptionist didn't even care to look at us as we told we had to b...

May 10, 2020 by Vaidyanathan R

Oyo - Refund not received ^Closed

Hi, My name is Rohan Rawat. On ** Feb, I made a booking from the Oyo app. I paid the amount via online booking. But after visiting the hotel, the hotel authorities canceled the booking done by Oyo. They told me they don't accept OYO since they ...

Apr 29, 2020 by Rohan Rawat

Oyo - Refund for hotel stay ^Open

We booked hotel stay in oyo on aurangabad, I paid in full. After out visit to ajanta caves we reached hotel and the owner told us that he does not have a tie up with oyo. We had to pay separately at the desk again. Need my refund. Booking ID TE...

Apr 25, 2020 by Sneha Potdar

Oyo - Refund amount not received pending from more than a month ^Open

I have booked hotel on ** th March ****. I have done double payment of rs **** and I given all the documents to the Oyo for refund. But till today I don't received amount and when I called to Oyo they are not helping. My booking I'd VIBY****...

Apr 24, 2020 by Bharath R J

Oyo - Money not refunded ^Closed

I made a booking on **-**-**** for a room in Oyo. The booking was cancelled and I didn't get my money back. From the last ** days I kept on calling, emailing the customer support team. But at the end of the day the come on saying that we are wo...

Apr 24, 2020 by Pavan Surve

Oyo - REFUND NOT RECEIVED FOR Booking ID ^Open

Booking ID RHZT**** I booked * room at Hyderabad from **.**.** to **.**.** for * day through OYO ROOMS APP by paying Rs.****/-. At the time of booking, I gave my GST particulars for issue of GST bill. As per their website, I noted that th...

Apr 13, 2020 by Chivukula Srinivasa Rao

Oyo - Refund ^Closed

Hi, My booking id BJAI**** Hotel Shri Hari Kunj New delhi Rohini Sec ** Please escalate this matter to highest authority, as its been a month and I have called your service center atleast *** times but still no proper solution is prov...

Apr 13, 2020 by Rahul Jaswal

Oyo - Refund related ^Open

I m booked hotel on *th march in sangli, Maharashtra and because of hotel problem my booking was cancelled..and oyo customers was tell me that refund will be added in my account in * working days....** days gone but still not yet have refund.....

Apr 11, 2020 by Purnanand Ghatage

Oyo - Refund ^Closed

I made the booking for ** dec **** from oyo ,Which i made on ** dec **** but when i reached there the hotel was over booked nd they havent refunded me the money that i paid for booking ,they only provided me the partial refund of **** but i pa...

Apr 06, 2020 by Amit bisht

Oyo - Oyo not refund my money ^Open

I have booked Oyo hotel Jagdish for one day. When we checked in they said they will not take Oyo bookings but I was already paid money . Then I was calling Oyo customer care they said that they will initiate my refund but till now Oyo was not ...

Mar 18, 2020 by Sheetal verma

Oyo - Lost belonging ^Open

This complaint is regarding our stay in NIRMALA PALACE HOTEL, KOLKATA on March** and **, **** booked through OYO. We had our belongings left in the hotel room and went out on work and we asked them to clean the room. After our return we foun...

Mar 15, 2020 by Pradeeba

Oyo - Refund not processedd ^Closed

I haven't received my refund amount and the call is getting disconnected when I call them for refund...

Mar 11, 2020 by Chakra Sri Sai Challagulla

Oyo - OYO Hotel not found at given Address in Port Blair ^Open

My OYO booking id is QMUT****, Hotel Sai Page * booked from **/**/**** to **/**/****. When reached at given address found that there is no such hotel in given location. When called back on given number [in Invoice] the person said that he will ...

Mar 09, 2020 by Vijay Menon

Oyo - Oyo Team had cancelled the room which was booked due to their technical error and never received res ^Open

Oyo Team had cancelled the room which was booked due to their technical error and never received resolution. I had contacted their customer care as many as ** times speaking to Many people which went for * days without resolution...

Mar 04, 2020 by Sandeep Balan

Oyo - Safety concern sharing personal details without customers consent ^Closed

I had completed a stay in one of the oyo room but I am getting harassing texts and calls from one of the staff member. Over raised a complaint with the company but I haven't got any resolution. Looks like they are allowing their staffs to steal...

Mar 01, 2020 by Chaithra R

Oyo - Booking got shifted and asked to extra money saying that oyo would refund ^Open

I have booked a property called oyo golden cafe boarding and lodging and git shifted to collection o park priyadharshini and said that the extra amount would be paid by oyo but they havent and i was asked to pay So i payed as it was in the mi...

Feb 29, 2020 by Sai Charan

Oyo - Oyo life property cheated me to allot me room and took amount in advance ^Closed

I booked a room in oyo life GRG **** in Raj nagar Gurgaon. The room is for * people. I talked with Oyo life manager and visited the same property and told them to booked that room for me as a single person. They charged me for February and Mar...

Feb 26, 2020 by Abhishek sharma

Oyo - OYO is a poor company ^Open

I didnt get the cashback amount i was supposed to get on my room booking id ofhb**** using code bookfree....

Feb 22, 2020 by Apoorv Singh

Oyo - Refund yet Not Received after 04 Months ^Open

We have booked a hotel in oyo Booking id VJIL**** which is prepaid at the hotel in goa the hotel denied check-in as they said they no longer have tie up with oyo now we have raise the same concern with oyo however till date they are not bother ...

Feb 21, 2020 by Keshav chaudhary

Oyo - Unpleasent Stay in OYO ^Open

I am writing to you to raise an issue about: Oyo Room Bookings The issue that I have experienced was: Hotel receptionist checked me out from hotel without my consent just to fill her feedback form positive. Second the rooms were very small a...

Feb 20, 2020 by DEEPAK KUMAR JHA

Oyo - Giving false promises and took extra money ^Closed

First of all it's mentioned breakfast is complementary, but when I was about to check out, they gave me the bill as well. ...

Feb 19, 2020 by Vivek PK

Oyo - Oyo Not giving GST invoice ^Closed

I have booked oyo for official travel and have been chasing oyo people for GST invoice however they have failed to shared same. ...

Feb 19, 2020 by Rajat Trikha

Oyo - Security deposit ^Closed

I have checkout from OYO life on the ** jan, blr ****. and I have canceled my booking Id . and they agreed to pay the amount of ***** from the total amount of ***** but I didn't receive any money. when I am calling them they said to wait for **...

Feb 18, 2020 by Rahul Oza

Oyo - Refund not Initiated over a month ^Open

I had booked a hotel and made payment of ***/- online and the property manager denied to provide room that day. So I contacted OYO team and they shifted me to another hotel and it coated around ***/-. I paid at the hotel as property manager did...

Feb 18, 2020 by Aishwarya Wuntkal

Oyo - Oyo not refunding my money ^Closed

I have booked OYO *** Hotel Grand Elite for * nights. When we checked in they provide us different room saying that that room is already allotted to someone. We ask customer care and they provide us another room in different hotel and initiated...

Feb 12, 2020 by Vikas Mehar

Oyo - Failed commitment and refund of money ^Closed

I booked * rooms with the oyo booking id QTKS**** on **th Feb **** at *:**pm , I had travelling with my family which includes childrens, ladies, and very senior citizen persons who cannot walk properly. When we reach the hotel the hotel said th...

Feb 06, 2020 by Anuj Agarwala

Oyo - OYO not providing gst invoice ^Closed

Oyo is refusing to send gst invoice for my booking id ODWV****. I have called them repeatedly and they just keep sending the payment receipt and not the complete gst invoice. It's very frustrating....

Feb 01, 2020 by Nikhil Mishra

Oyo - Refund not received ^Closed

I made a online booking through Oyo portal & when i went for Check In they denied that they are not registered with Oyo from past * months , after that i had word with Oyo customer Executive he had shifted to another Hotel, again i faced the sa...

Jan 31, 2020 by JAINAM SHAH

Oyo - Collected money but failed to provide room ^Open

I have not yet Moved IN..Please refund my money as there is NO oyo anymore,,Am staying out in personal expenses inspite of paying full amount to Oyo. I have paid the full money but the "Building Name - OYO LIFE NOD*** Golf Course Metro...

Jan 30, 2020 by SURAJ LAL

Oyo - OYO hotel denied booking ^Closed

When we reach at hotel for Check-in, they ask us to tell them the amount and source of booking, after telling the amount and OYO as source of booking, they denied that they are not accepting any booking from OYO, and if we want to stay we have ...

Jan 20, 2020 by Tarang Gupta

Oyo - OyoLife SD refund issue ^Closed

I stayed at Oyolife and moved out on December *th, ****. As per their policy, I was told security deposit will be processed within ** days from the date of checked out. Its been a month now I haven't received my SD. I tried reaching out prop...

Jan 16, 2020 by MadhuNR

Oyo - Oyo refund not done ^Open

On ** Dec, ** i have booked room at Tanvi Grand Visakhapatnam. As oyo app shows last few room left, i have paid ****. When i reach at hotel, hotel person told me that room i booked not available. If i stay with my wife n kid need to pay another...

Jan 15, 2020 by Jayaram Mohapatra

Oyo - Payment Successful from payment but booking not confirmed due to failed transaction ^Closed

Hi, OYO Booking ID : XQVE**** OYO Hotel Awesome Villa I already raised a complaint in phonepe, after confirming from a executive manager of oyo that amount not credited to oyo account. Below are given details of what I get answer from pho...

Jan 15, 2020 by B P GAUTAM

Oyo - Reimbursement of security deposit ^Open

I checked of oyo living on ** January, **** and i haven't yet received the reimbursement of my security deposit, which was supposed to be released by oyo within * working days I was living in oyo property : ***** Neeladri Road, Electronic ...

Jan 10, 2020 by Mansi Daga

Oyo - Refund not processed from Oyo total holidays ^Closed

I have booked package from oyo total holidays to south india in Dec **** . In munnar , Check in not allowed in hotel. Hotel manager told that we dont have any booking in your name and we have already cancelled our tie up with still oyo is tak...

Jan 09, 2020 by Shreyansh Jain

Oyo - Oyo Calling again and again harassed by oyo hotel and oyo service ^Open

I have booked OYO (booking id CTM*****).on *nd January **** for hotel suns rise chandigarh , at first the hotel denied booking saying they have taken booking offline and they dont have any more room left. after talking to customer care execu...

Jan 07, 2020 by Varnit jain

Oyo - Hotel Checkin Denied ^Open

Result of Booking OYO Hotel- Mental harassment and psychological duress caused due to the erroneous behavior on the part of OYO inspite of booking almost one and half month ahead of vacation. Instead of spending family vacation time, We spent ...

Jan 04, 2020 by Sameer gondikar

Oyo - Money not refunded ^Closed

I had cancelled an OYO room booking more than ** hours in advance. As per the cancellation policy I'm eligible for full refund https://oyorooms.freshdesk.com/support/solutions/articles/**********-what-is-the-cancellation-refund-policy-of-oyo- ...

Jan 01, 2020 by Srikanth Nagabhushan

Oyo - Money not refunded by OYO ^Open

I canceled a hotel at Oyo on ** Aug ****. I was told I'll get a complete refund for this transaction but I received a partial refund. I raised a complaint several times and every time I was told a refund is being processed. The Conversation mov...

Jan 01, 2020 by Piyush bansal

Oyo - Refund ^Closed

OYO cancelled my booked and booked they themselves on dirty property, for the refused to stay there, I asked for refund but they denining to pay...

Dec 25, 2019 by Krishna rao

Oyo - Unable to get my money refund ^Open

Hotel was booked by me through oyo which was later cancelled by the company at the very last moment. Now they are not refunding me money that I paid to them in advance through PhonePe. Order Id: ********* Transaction ID: S********************...

Dec 23, 2019 by Anikesh Kumar Singh

Oyo - Refund Not received ^Open

Hi , I had booked my stay through oyo and when i reached the property , they denied saying that they are not accepting any oyo booking.Later I had a discussion with customer care executive , they agreed for cancellation and initiated my refund,...

Dec 22, 2019 by Sagar Upadhyaya

Oyo - Hotel denied check in against confirmed booking ^Open

I booked Oyo Hotel for my long-planned holiday at Gokarna With booking ID JLCN****. What Happened:- Booking was confirmed and the next day I received below message on WhatsApp: Hi Ankesh, Due to unavoidable circumstances, we need to ch...

Dec 22, 2019 by Ankesh dwivedi

Oyo - Oyo is fraud ^Closed

Hi, I am Pradeep singh, I have booked your OYO home Luxe ***** at on villa D - with pool, for ** December **** , And I have already paid **% booking amount ****/- , and Booking date is */**/**** But today by ** pm , I got a message ...

Dec 21, 2019 by pradeep singh

Oyo - Denied rooms at the time of check in ^Closed

Myself Rochelle Britto- journalist @Economic Times. This email is regarding my grievance with Oyo. Below is the brief history of the terrible issue faced by me: *- booked an Oyo for a trip to Port Blair- Havelock from **-** December and @...

Dec 18, 2019 by Rochelle Britto

Oyo - Refund of failed transcation amount ^Closed

I made a payment via Google Pay known as Tez on **.**.**. The payment was for Rs. ***. The money was deducted from my account and the app showed that transaction has been completed. However, the recipient did not receive the money. Further, my ...

Dec 15, 2019 by Mannem Mohan krishna

Oyo - closed from months still booking was done need refund ^Closed

Booked a room at OYO***** Kolkata while travelling for work ,when reached the security said the hotel is closed from last few months,had to start looking for another room in the middle of the night,this is really harassing the customers....

Dec 12, 2019 by Satish Singh

Oyo - Hotel not honouring oyo booking AND Wrong Arbitrary cancellation ^Open

Sir / Madam, My Booking IDs: *. OYO Silver key ***** - PLMR****; GHZL****;ZQPX****;INGT****;EQYL**** *. OYO Spot On ***** - QGZY****;ZDRS**** *. OYO ***** - OHML**** *. OYO ***** - XFIP**** Now please focus on Sl. No. * - QGZY**** A...

Nov 28, 2019 by R Raghavendra Rao

Oyo - Amount Not Refunded ^Open

I have booked the hotel on ** oct **** by using OYO and done online payment. when i was trying to checked in that hotel that hotel is refused to checked-In than oyo promissed that they will refund my money. i have sent them so many mail all t...

Nov 26, 2019 by Rishi Singh Rajawat

Oyo - WORST PROPERTY ABSOLUTELY DISAPPOINTED EXTREMELY PATHETIC TOTAL WASTE OF MONEY ^Open

Hi Team, I had booked * rooms in OYO ***** Vibrant Studio Near IBACO Pondicherry as I had planned a trip with my cousins [* Adults and * Children] Booking IDs are as follows: *. WDKV*****. ARKM**** I had confirmed by Booking on the morning ...

Nov 25, 2019 by DHEERAJ B

Oyo - Rooms denied by hotel ^Closed

This Fool Denied me the room and misbehaved as well, Oyo Silver Key ***** near A One Hospityal, Paschim Vihar ,Delhi....

Nov 23, 2019 by Anish Kr Singh

Oyo - Pathetic Management Services ^Open

First of all the loss from the incident is not only economical but its a mental hassle too. The concern are with * of my bookings. Booking IDs BRHL**** & WJZA**** were not allowed check in at the hotel in Mussoorie nearly at * pm being an odd h...

Nov 21, 2019 by Nishant Singh

Oyo - Unexplained charges by oyo life ^Closed

First before check-in they said no extra charges need to pay except electricity bill which is not more than ***/month/person and now they are charging ***+ per head and some **** maintenance fee and **** as gst , never they said these charges w...

Nov 20, 2019 by Varun

Oyo - You Lost Your Loyal Customer And An Promoter Who Was With You Since The Time When It Was All Started ^Open

What a pathetic stay ! I have been your customer when it was all started and the no of times that i have stayed with you is more then ***, I have been keep on promoting about you in all my circle, But now i can say that you lost your loyal...

Nov 16, 2019 by Vikrant Seth

Oyo - Bookings are getting cancelled automatically without my consent ^Open

I have booked OYO OYO ***** Hotel Sai Paradise At least * times every time they cancel it without my consent and ask me to book again every time price is high and even I paid the amount and they committed that booking is confirmed it got cance...

Nov 16, 2019 by Nishith Sharma

Oyo - OYO mismanagement ^Open

I booked two rooms through OYO app in udaipur for **th sep**** on **th sep****.I paid the full amount online. I was with my family (* kids below *year, * senior citizen and * ladies)..I took cabs to reach at hotel but when I reached at hotel ( ...

Nov 05, 2019 by Ajay gupta

Oyo - Money not refunded ^Closed

I booked * rooms for hotel at Goa at Hotel Sea Coin of OYO, and made payment of Rs **,***/- on **/**/** for the period **/**/** - **/**/**, booking Id ITCG ****. But after conversation with Hotel owner I came to know that there was no booking ...

Oct 28, 2019 by SAMIRAN BANERJEE

Oyo - Not allowed to check in Hotel ^Closed

I online booked hotel room on oyo portal and also paid online. While I reach Hotel for check in , Hotel manager denied by saying that Room tarriff is high while you are book this room on low tarriff. He suggested that call oyo and cancelled bo...

Oct 21, 2019 by Vivek Chimote

Oyo - Oyo booking confirm but rooms not given me when I reached hotel ^Open

Oyo booking is accept but when I reached hotel then they said me sorry mam there is no rooms available. And then I talk to company but there is employees not responding well. They said me we shifted another hotel. And another hotel distance * k...

Oct 20, 2019 by Sweta kushwah

Oyo - False booking done by Oyo ^Open

GETTING TOO MUCH DISAPPOINTED ON OYO SSRVICE I AM FORCED TO WRITE THIS I am facing tremendous trouble in an oyo Hotel booking since past *week with no resolution I have booked oyo ***** ha LA ri guest house, cherrapunji,Meghalaya *-*weeks...

Oct 20, 2019 by Avhishek Chatterjee

Oyo - OYO unethically booking room at a ruined old hotel using fake old images on mobile application ^Open

Booked an Oyo room at Oyo **** - Golden Park Kirti Nagar on **th October ****. It was a prepaid booking without refund option. The pictures shown on the mobile application were decent and hence, I made the full payment for the room beforehand. ...

Oct 19, 2019 by Arpit

Oyo - Oyo fraud ^Open

I have booked a hotel in vindhyachal via oyo.i reached the hotel n I was told that there is no booking and they dont accept any oyo bookings.i was shocked.as it was festival day lakkhi puja,I travelled so long to reach the booked hotel n afte...

Oct 18, 2019 by A K

Oyo - Refund not completed ^Open

My booking ID on oyo is GZAP****. Hotel name hotel paradise inn from * sept to ** sept. I cancelled my booking on * sept still after over a month I didn't got the refund. I want my refund as soon as possible..... ...

Oct 16, 2019 by Akshay Kumar

Oyo - Refund issue ^Open

I booked an OYO for October **, booking id TPJF****, when I reached the hotel they said they are not entertaining customers who have made an advance payment of the room. I contacted the customer care and they shifted me to the new hotel under b...

Oct 16, 2019 by Aman Kumar

Oyo - Cheating and mentally harassment by oyo ^Open

Dear sir i have booked a room in sharanpur **sep to * October**** by oyo app.....and regarding this booking they call mee and i have confirmed the booking..on call but when i have reach at hotel the hotel maneger will not permit for checked in ...

Oct 14, 2019 by Ankit kumar

Oyo - Room not provided ^Open

I have booked * rooms in Hotel Ganapati TEZPUR online for my marriage but they have not provided me any single room as they told me that it's a very low rate. I want very strict action against the hotel....

Oct 12, 2019 by RAJ SAIKIA

Oyo - OYO Booked a resort denied check in ^Open

Booked Resort OYO-**** for ** People and manager denied checkin as this is not proper Booking the OYO-**** is changed to OYO-*****. We paid online advance of *K already and waited at the hotel for almost * hours calling customer care which is o...

Oct 10, 2019 by DIleep Reddy

Oyo - OYO Room Denied and not Giving Refund ^Open

Booked Oyo room Marvel Town House Visakhapatnam via Oyo application made payment and when reached hotel they denied checkin stated no rooms available. Called customer care reported situation they cancelled and advised I will get refund but now ...

Oct 10, 2019 by Sreevyas Potluri

Oyo - Room not given ^Open

I booked a room on OYO at Stay INN International , Lucknow. The OYO said that my booking is confirm & the payment amount was ****. On reaching hotel the receptionist told me that I need to pay Rs. *** extra/day to avail the service. On lodging ...

Oct 08, 2019 by Dilip Chakravartty

Oyo - Cancellation of my booking after payment is made ^Open

had booked * rooms for * guests in Oyo app under booking I'd JOGE****. In Oyo homes ***** Peaceful Studios Baga for * nights from * October **** to * Oct ****. After payment is made in favor of the Oyo rooms I talked with one of the oyo assist...

Oct 04, 2019 by Shriya Varma

Oyo - Hotel Booking was not confirmed ^Open

I reached in the new city Guwahati at about * PM, my booking was at Hotel Kanika Inn through OYO but the Hotel denied the booking due to some issues with OYO which I am not aware of. Later OYO booked other Hotels for me which was far away from ...

Oct 01, 2019 by Amit Biswas

Oyo - Double Payment Oyo Townhouse 071 Brookfield Bangalore ^Open

Oyo Booking ID: YHLW****. I paid through GPay RS *** and Oyo team said they didn't received the payment. Whereas it shows successful at my end. So I swiped through card and made the payment again after they confirming the payment will be ref...

Sep 30, 2019 by Sivasankaran

Oyo - Need refund ^Closed

I booked a room to stay through OYO with booking id UOEF**** in gachibowli Hyderabad. After the payment, room was allotted. There is no water in the room.room was dirty as anything. There is no tv. Atleast there is no key to loc the room and go...

Sep 27, 2019 by Charan

Oyo - Refund not given of Cancelled Booking ^Closed

I cancelled an OYO room booking after immediately making the booking when i saw the check was not an early check-in but a ** pm one. They did not issue me a refund because they said that I cancelled it after ** mins and within ** mins. Accordin...

Sep 27, 2019 by Monica Benjamin

Oyo - Refund not done ^Open

I have made a payment of rent * days * *** = ****/- And i had informed them and vaccated the room as the room was not hygenic, they have assured and given me a reciept showing ****/- refund, it more than * months OYO have not refunded me. ...

Sep 25, 2019 by Ramkumar

Oyo - Hotel denied check in to a female @ 10 o clock in the night stating low booking rate than hotel tari ^Closed

The Oyo hotel The Claire ( sec ** Gurgaon) denied checking in to me ( a female ) at ** o clock in the night stating that the price at which I had booked the hotel from the Oyo app is at a much lower price than the original hotel tariff rates ...

Sep 20, 2019 by Subarna Acharya

Oyo - Oyo room cheating ^Open

I am a NRI. I came to india for one week to make some pooja in kollur mookambika temple. My place is kannur kerala. We are ** people including infants and elderly people. For the comfort journey i select oyo to book. Room. First i choose ambika...

Sep 14, 2019 by Dhanesh prabha pm

Oyo - COMPLAINT Booking ID DRSN1350 OYO ^Closed

I made this booking on *th of Aug **** and paid an amount of Rs.**** as booking advance and your team confirmed our stay from **th Sept till **th Sept **** in Lions Heritage Ooty.. Before reaching the destination we once again reconfirmed o...

Sep 13, 2019 by Florence Lopez

Oyo - WORST AND POOR EXPERIENCE ^Open

Totally Fraud & worst Company This is very shameful for OYO & TEAM !! I had stayed at silver executive stays ***** shanti complex sector ** which i had booked through oyo BOKX**** on ** august ****. The photos shown in the website and...

Sep 10, 2019 by MOHD BILAL

Oyo - Bad Service and Refund ^Closed

On September *nd i booked a hotel OYO ***** Diamond Plaza with booking ID "TDAP****"and there i paid "*** rupees" and when i entered my room the bed sheets, pillow and blanket were dirty and there were marks of grease and dirt on it, then i ask...

Sep 09, 2019 by Manish Verma

Oyo - Compensastion For Harassement ^Open

I had booked two rooms in Mysore on ** Sep ** through OYO app. Hotel as shown in the list of OYO list ( OYO **** Vyshakh hotel). Also I made an online payment of **** through my google pay. Confirmation for same booking also received. However ...

Sep 09, 2019 by Nihar Ranjan Mishra

Oyo - Extra charge applied by OYO ^Open

I want to share my experience with OYO. It was the big mistake of my life that I booked a room with OYO. I booked a room in Agra for two days only but when I reached the hotel Riviera Taj Nagari phase * and entered the room was so smelly and ca...

Sep 08, 2019 by Dalip Kumar

Oyo - Not allowed to stay in hotel ^Open

I booked * rooms in la Habana beach resort and club Goa. I got confirmation call also * days before but when I reached the hotel the receptionist guy told me that they are not taking any Oyo entries anymore. I didn't get any help from Oyo and a...

Sep 08, 2019 by Nikhil verma

Oyo - Refund for extra money I paid ^Open

Due to the low tariff problem, Oyo is having with hotels. This hotel didn't allow me to check-in. I called for * hours at the time of check-in but no-one helped me. Finally, I had to pay *** extra (that too after hotel authority was seeing me s...

Sep 07, 2019 by Aman mishra

Oyo - Wrong amount in invoice ^Open

Invoice bill amount is different from which i have paid. I have paid **** ( for room tarif and breakfast of ***) + *** for food bill Invoice i m getting **** ...

Sep 05, 2019 by Ankit Srivastava

Oyo - Deluxe room very dirty ^Open

Booking deluxe room but provided a very dirty and smelly room with bed sheet and pillow. Please do the needful....

Sep 03, 2019 by Prince

Oyo - Unprofessional service asked to move out ^Open

I checked in on **st Spt in Oyo **** (BOOKING ID HTLFSBM*QL) compact magnolia. When I checked in the hotel manager said no room is vacant you contact Goibibo or Oyo customer care and ask them. So this was my welcome to the hotel. On asking them...

Sep 02, 2019 by NIKHIL BANSAL

Oyo - Oyo refund not received ^Open

I booked an Oyo on the date of */*/**** booking ID NRTF ****. I paid the full amount but I can't able to check-in some reason. So I contacted Oyo assistant they only cancel and initiated refund but till now I didn't get my money. I spoke with O...

Aug 30, 2019 by Dhilipan

Oyo - OYO booking denied by hotel ^Open

I had booking of "OYO **** Hotel Shree Palace , Katra" from Wed, ** Aug **** - Fri, ** Aug **** for * rooms (** guests). Booking was confirmed and have paid **** RS in advance(pre-paid) to OYO against the booking and remaining amount supposed t...

Aug 28, 2019 by Vaibhav

Oyo - OYO not provide the hotel on time ^Open

I have occupied the room in GOA and paid the advance amount but hotel said will not provide the room on time BOOKING ID IS DBWG5409...

Aug 27, 2019 by Abhishek

Oyo - Oyo room booked from official oyo app but oyo hotel denied to check in ^Open

I booked in Oyo ***** for * adults and * room (for my parents) in name of Kanaiyalal (my father) but when my parents reached there hotel manager denied to check in as they have broke collaboration with Oyo and if you want to check in hotel offl...

Aug 25, 2019 by Ujas patel

Oyo - Oyo Sri Krishna Comforts booked but hotel is not tied up with Oyo I paid money for 25 the August ^Open

Dear KARTHIK, we look forward to host you for confirmed Booking ZCHV**** at OYO ***** Sri Krishna Comforts. Awaiting you is a ***% OYO Experience - from booking to check-out Check-in: **th Aug, ** pm onwards Check-out: **th Aug till ** am N...

Aug 25, 2019 by Karthik Vurimindi

Oyo - Cheated on me ^Closed

They charged me ****rs ,the front desk person refused to check in and the oyo staff put my call on hold for like ** min no resolution is provided...

Aug 25, 2019 by Sakshi bhardwaj

Oyo - Room not provided many times ^Closed

I have booked a room in oyo kolkata. My booking is confirmed but when i reached the they room are not available in this price .if room not available in this price so why so me in this app.I have wait * hours but oyo team does not help properly....

Aug 24, 2019 by Aif

Oyo - Hotel booking issue ^Closed

Respected Sir/Madam, I had booked a room dated on **nd August & OYO Executive confirm me Hotel Debdutta at Coochbehar. My Booking IDTXQK****. But after reached on Property, they denied. Because they haven't no room & already inform to o...

Aug 24, 2019 by Munshi Firoz Rahaman

Oyo - Booking hotel room but hotel tell hotel not ti up with oyo ^Open

I am booked a hotel room in jind in hotel Deep palace for date **/**/** to **/**/** from Oyo site and pay online **** ruppess when I reach in hotel hotel management says this hotel not tie up with oyo company and I am talk with customer care Oy...

Aug 23, 2019 by Rajinder Kumar

Oyo - Oyo ruined my life ^Open

After *.* years of marriage and savings of * years, I planned for honeymoon and search for honeymoon packages online. I get a call from Narendra OYOtotalholidays on ** of July ****. I asked him to provide Bali package and while discussion he su...

Aug 23, 2019 by Vinayak kotekar

Oyo - Cheating ^Closed

Aapki company oyo apnei customers kei sath cheating krti hai , pehlei wo sastei (cheap) price pr ek acha hotel dikha kr bulati hai or phir hotel walai bolta hai ki hmara yha ac kharab hou gya hai ya electricity problm hai ,ye khkr wo check in d...

Aug 22, 2019 by visjal

Oyo - Service not received ^Open

I booked oyo property for my stay during ** Aug **** to ** Aug **** period at collection o *** beck began ballygunge, Kolkata and paid the total fare in advance. I arrived at the hotel reception around *:** PM on ** Aug **** in the evening and ...

Aug 22, 2019 by Chandan Vishwakarma

Oyo - Refund Issue ^Closed

I have booked a hotel in maysoremahesur in may. Unfortunately they have cancelled my hotel at the end time. I called to oyo customer care , they told me to book another hotel. but till they have not refunded my amount....

Aug 20, 2019 by Abhijit Routray

Oyo - Just like always .. hotel denied checkin and oyo denied refund ^Open

I booked four rooms for ** guest in Vishal Guest House at Jatni, Khurda Odisha ******. i made a payment of rs *** and rest payable at hotel (*** net banking and *** OYO money). called OYO representative around four hours after booking just t...

Aug 19, 2019 by ANSHUL SISODIYA

Oyo - Refund not processed ^Open

Booked an OYO house on the **th of June **** via the OYO mobile app. The partial amount was deducted but the booking was not confirmed (email screenshot has been attached). Called up OYO immediately and was informed that there was a glitch in t...

Aug 14, 2019 by Reehan Ahmed

Oyo - OYO cheated me ^Open

Hello, I have * bad experience with Oyo due to which I have to incur lot of additional charges and was stranded at night with my fiance coz Oyo booked me a hotel which is under construction and it was *rd Aug wen trains were stopped due to h...

Aug 13, 2019 by Farhaad Elavia

Oyo - Had to spent night at the road OYO didnt help ^Closed

My booking ID is ZHAV****. I called customer care of OYO and informed that I will be reaching at the hotel at *.** am. I was confirmed that it is fine. I reached the place at **.**am. I called several times to the owner of the property but phon...

Aug 12, 2019 by Hind Prakash

Oyo - Worst hotel room ever ^Closed

I booked a hotel annai lodge, Tanjore by seeing the photos from oyo app. I reached hotel at around **:**pm and the two rooms allotted did not have even the basic facilities for sleeping. Window panes were shattering and lot of noise was being c...

Aug 11, 2019 by Prakash Agarwalla

Oyo - Harassed by oyo ^Closed

I booked a hotel in ramgarh via oyo in the name of A K. Harassment I have faced inspite of reconfirming everything a day before n number of times. It was really painful to visit the hotel around *am to see that AC of the room is not working a...

Aug 10, 2019 by A K

Oyo - Room Booking Not Honoured ^Open

I booked a room, Royal Inn OYO room no ***** in Pondicherry between **th and **th August with payment done online. When I got to the room, property manager said that he wouldn't accept online payments. When I called OYO customer care, twice, I ...

Aug 10, 2019 by Rahul Sasvehalli

Oyo - Oyo rooms not allow for check in due to low tarrif ^Open

This is inform you that it is very bad experience with oyo from last * week as I was reached ujjain from Bhopal with my family & booked room through oyo (booking id- ZBUY****). Booking also confirmed by Oyo but while I reached at hotel, hotel p...

Aug 06, 2019 by Arun Rathore

Oyo - At midnight harassment for confirmed booking ^Open

*rd of Aug I booked hotel * rooms for Poorv location. When I reached that place & hotel around **.** pm no one was available to contact it's like an empty building. The number provided by Oyo was invalid number as per Vodafone and Airtel. I cal...

Aug 04, 2019 by Rajendra natha bhalekar

Oyo - HOTEL CHECK IN DENIED ^Open

Hello, Booking has been made by using mobile no - **********, Sorry to inform you that I'm fed-up with your service because even calling to customer care number no one reply appropriately something put on hold for a long time or disconn...

Aug 04, 2019 by Harvansh Singh

Oyo - Oyo Denied room after keeping me waited for 2 hours ^Open

I have booked oyo townhouse *** Jubilee hills from Aug * to Aug * .They denied my entry into oyo townhouse *** Jubilee Hills after confirming my booking.I have waited at the place for * hours to solve the issue .They have disconnected my call t...

Aug 04, 2019 by Vankayalapati Gopi Krishna Sai

Oyo - Didn't checked in hotel and charged ^Open

Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** includin...

Aug 03, 2019 by Prateek Mathur

Oyo - OYO Extreme harassment financiallymentally in the middle of the night ^Closed

We had booked an room at oyo ***** hotel mathurshree for three people on july last week and paid the full amount which given by the oyo site. We booked the room and also mentioned that our check in time was between * to **pm . We reached the ho...

Aug 02, 2019 by Sreekumar

Oyo - OYO Change of Hotel ^Open

The following is the time line of the issue and multiple occasions to prove your incapability *) Upon booking in Royal Nest with booking ID KMCA**** called to customer care to inform that, the i will chekin at * AM in the morning as i was trav...

Aug 01, 2019 by Naga Suresh Kumar

Oyo - Oyo is not refunding my money ^Open

I book a room in oyo app and the service is denied by the oyo hotel and oyo cancelled my booking when we are ready to board hotel. And I am asking oyo customer care to refund my money from June ** th till now I didn't got the money when I call ...

Aug 01, 2019 by vayitla bharat kumar

Oyo - After cancellation of booking refund amount not receive ^Closed

My BookingID: YDBR**** which was cancelled on **th June. I had paid that initial amount through Amazon Pay because of *** Rs cash back offer. After cancellation of that booking I have received messages that "refund amount is **** and will be re...

Jul 29, 2019 by Suvendu Manna

Oyo - BAD EXEPERIENCE WITH COSTUMER CARE AJENT ^Closed

Maine ** july **** ko varanasi mai hotel book kiya jaha local id accept tha prr waha jane parr hotel maneger ne bola ki hamare yaha local id accept nahi hai isliye unhone mujhe cheakin nahi karne diya jab maine costomer care mai call kiya to u...

Jul 27, 2019 by AMIT SINGH

Oyo - Money debited from credit card booking not done ^Open

Booking incomplete, money deducted. OYO customer care saying they can't see any booking. And not refunding my money. ...

Jul 27, 2019 by Divyanshu Kushwaha

Oyo - Oyo द्वारा धोखाधड़ी ^Open

मेरे द्वारा oyo से हल्द्वानी मे दिनांक **/**/**** को सायं * बजे room book किया गया। oyo ने bubu at home मे * गेस्ट बुकिंग...

Jul 26, 2019 by Amit gahtori

Oyo - Refund is not processing by Oyo total holidays ^Open

We have booked a tour package from Oyo total holidays. But from the very first day, they just didn't give any importance towards us. They have taken **k from us but still, they are not planning accordingly for the plan. We called so many times ...

Jul 24, 2019 by Snigdha roy

Oyo - Oyo booking ^Closed

I booked suit room in oyo for my guests from Gujrat for the date **-**-**** booking ID KNUG****, when I went to hotel they said we are not attached with oyo and for you there is no room. I contacted with customer care they raised issue ID*****...

Jul 23, 2019 by Indrasena

Oyo - Amount not refunded ^Open

I had a booking on **st of june with booking id: QDTV**** Due to unhygienic and unhealthy hotel conditions i was moved to a different hotel the price of which was less than the original amount i paid via prepaid mode. it's over ** days of me c...

Jul 22, 2019 by Akshay

Oyo - My refund amount was not provided ^Open

I booked a room at the hotel ( Purplepatch Arun Prasath Park ) on June **th ****. The hotel request **% of extra amount for the early check-in process. So I called to the OYO customer care and talked with the customer service manager to tell th...

Jul 18, 2019 by Joseph Deva Kumar

Oyo - GST invoice not provided ^Open

Even after * times requesting they are sending only payment receipts. Neither the hotel nor Oyo is sending me Gst Invoice. Further, the hotel is asking me to come down again to their place to collect invoice. As per GST act and rules, no GST r...

Jul 18, 2019 by Ajay Kumar Jain

Oyo - Service not delivered as it was promised ^Open

I had a pretty bad experience with OYO on my last booking of OYO Home ***** Sahyadri Farms booking ID: IKND****. *. I have booked an OYO home whereas this place was not at all like that and it was even worse than a *-star hotel. There was no p...

Jul 17, 2019 by Shashwat Srivastava

Oyo - OYO cheating didn't refund my amount till now ^Open

I booked a few rooms through OYO on April **** to check in on June *th. When I went to check in hotel management denied my check-in as their agreement with OYO terminated on May ****. I raised a complaint regarding the same on June **th **** to...

Jul 15, 2019 by Vinod Kumar Reddy

Oyo - Refund not received ^Open

Refund for my booking was initiated but not received yet. When trying to contact them they say we transferred but till now I did not receive any fund in my account....

Jul 15, 2019 by Vishal

Oyo - My Room was cancelled despite my confirmation for booking by oyo ^Closed

I have booked * rooms though oyo which I have confirmed through there telephonic verification and whatsapp. But when my guests reach the hotel they came to know that my booking was cancelled and when I call oyo they told me that they have not c...

Jul 13, 2019 by And it

Oyo - Refund Issue ^Closed

My confirmation number is YDBM**** . Its been more than ** days post check out still the refund is pending.Their is no proper response from customer care....

Jul 11, 2019 by Bhushan

Oyo - Abuse and insult ^Open

I booked hotel silver key from Oyo but I got insulted this hotel reception and hotel manager. I am never thought to see this insult. We booked this hotel for the family but we did not know this hotel is unmarried couples allowed hotel. We go to...

Jul 08, 2019 by Lourdu Vinoth

Oyo - Booked rooms under oyo with booking ID BPJX8756.but when we reached hotel they denied check in from ^Closed

We had booked rooms through oyo app with booking ID BPJX****,but when we reached hotel they denied check in from oyo customers.we had to check in directly.we did not get the refund from oyo which was taken while initial booking. We have called...

Jul 07, 2019 by bhaskar sarmah

Oyo - Oyo harassed me paid rent 2 times mailed me to refund money but on 9th day they are telling it is ^Open

I booked a hotel under them paid once through online and at the time of check into the when hotel they denied.booking id- GJAE****. total * times i paid it and from oyo support team it was told to me that my payment that i gave them through onl...

Jul 05, 2019 by sourav ghosh

Oyo - Incorrect invoicing and not resolving concern ^Open

I have booked a room in Warangal dated **-**-** through OYO and stayed in OYO Capital O ***** Landmark Residency. I was asked to pay the total amount of INR **** and I have paid through my credit card. The hotel did not provide GST invoice for ...

Jul 03, 2019 by Mahendrakumar S

Oyo - GST invoices not provided ^Closed

Hi, I booked OYO **** at Santacruz Mumbai and stayed from *rd June to ** June and * bookings were made by their PM *-*, *-**, **-** and **-** June. I updated my whole details like GST number and address. When I checked out and requested to bil...

Jul 02, 2019 by Sushil Kumar

Oyo - Need refund from oyo ^Open

I had booked a room my booking id is (gzpl****). I booked this on **/**/**** at night and I have made payment also that I found the date **/**/** Sunday morning is cheeked out time **:** am but on Sunday I have to check in at same. I called the...

Jun 28, 2019 by VISHNU

Oyo - Want my money back ^Open

I booked a room on ** June **** Sunday, hotel sunview international at Karol Bagh, my booking ID is QACX****. I have made the payment of Rs. **** by online on phone pe. While booking it was written that all govt authorized identity is applicabl...

Jun 24, 2019 by Sakshi verma

Oyo - Refund denied ^Open

I booked an OYO on June **nd Saturday morning. it was *** rupees but after adding Oyo money and HDFC card discount, I got it for *** rupees. By afternoon i get a message saying that due to unfavorable circumstances the booking has been shifted...

Jun 23, 2019 by Divya S

Oyo - Denied checkin due to tariff issue ^Open

I booked Oyo Rooms OYO ***** Greens Race View at Ooty for *st June **** to *rd June **** on **th May **** and made full payment Rs- ****/- well in advance as was shown on the website. I got confirmation from Oyo and my booking ID was UWGA****. ...

Jun 22, 2019 by Kamal Khandal

Oyo - Refund not forwarded ^Open

I cancelled my hotel booking of three days in May ****. Even when the cancellation policy of oyo mentions that the refund is given in *- ** days, it's been a month and I have not recieved my refund. Everytime I call I'm stuck in a loop of repea...

Jun 20, 2019 by PRAGYA BELWAL

Oyo - Refund promised not given ^Open

Oyo hotel has promised me a refund of INR ****/- on email for Booking ID TRPH**** on *th May ****. The refund was supposed to be processed with *-** working days. In spite of multiple follow-ups, the refund has not been remitted till now....

Jun 20, 2019 by Tanu Arora

Oyo - Hotel booked through OYO online portal denied Check in. ^Open

Booked hotel at Darjeeling on *th June for my wife and full amount paid and booking was confirmed for * days i.e, jun ** to jun **. My wife reached Darjeeling tonight i.e, Jun ** at *:** PM from Delhi but the hotel outrightly denied check in...

Jun 19, 2019 by talik siram

Oyo - Booking amount refund issue ^Open

It's been a month I have not received any response from OYO regarding my booking refund. I have paid the amount debited through my credit card but they have not credited the deducted amount to my HDFC bank credit card. I reached out to many of...

Jun 17, 2019 by Sachin Thakur

Oyo - Denied to provide room ^Open

It's not the first time I have been denied a room after confirmed booking. Last month I went to Pithoragarh and I booked hotels with Oyo. After reaching the hotel I was told there is no room available. I booked a room at * more hotels but they ...

Jun 16, 2019 by Rakesh Pandey

Oyo - Check in denied at hotel Forest View Patnitop ^Open

We have booked * rooms in Hotel Forest View - Patnitop for a stay from **th June'** to **th June'** (*-night stay). Booking details are as follows: a) JGEP**** b) NFHG**** c) MURE**** At the time of check-in, the hotel denied to give us roo...

Jun 13, 2019 by PIYUSH RAJ

Oyo - Pending amount increased from 0 to 495 ^Open

This is very unfortunate to say that I am highly dissatisfied by the service offered by Oyo. I booked my room (Booking Id: LVEM****) and I made the complete payment and received the message that my hotel has been booked. After receiving the mes...

Jun 12, 2019 by Ankur Dalmiya

Oyo - Cancel room when i have check in the room ^Closed

i have booked the room at krishna residency east of kailash delhi, when i reached there they provided me the room by procedure after ** minutes of checkin in the room the manager said thad my booking is cancelled by oyo and allot me to stay in ...

Jun 12, 2019 by vijay anand

Oyo - Refund amount ^Open

Hi Team, They have not refund the amount of booking. Simply they are creating cases and closing. They asked bank statement. I also shared with them. But no use....

Jun 10, 2019 by Niranjan Raju k s

Oyo - OYO refused to provide tax invoice ^Open

I stayed in OYO flagship bagmane (Bangalore Inn) between **th May to **th May ****. After requesting multiple times, OYO is refusing to provide tax invoice. When i booked the room, I was told that tax invoice would be provided by the hotel and ...

Jun 10, 2019 by vignesh jagadheesan

Oyo - Money is not refunded after cancellation of check in hotel by oyo ^Open

After booking hotel in mussorie through oyo app, named seven heaven, we directly reached to hotel. It was prepaid booking, they denied to check in....manager told us that hotel is not working with oyo....but oyo having the name of hotel in the...

Jun 10, 2019 by Dr kailash

Oyo - Cancellation without consent ^Closed

Booking cancelled by Oyo without any reason. Customer care doesnt care and transfer calls and then disconnects....

Jun 09, 2019 by Samay Sanghvi

Oyo - Hotel price injustice ^Open

We checked in hotel sinon, Delhi on *th June and we fully paid the amount **** until * June. But because of the staff behaviour and the lady manager who was extremely rude and abusive with very dirty language always kept shouting, didn’t help...

Jun 07, 2019 by Rahil Karim

Oyo - Fraudulent customer care ^Open

Providing fake coupon and later they are denying it....

Jun 06, 2019 by Berin K Babu

Oyo - OYO charged with fraudulent booking of unregistered property ^Closed

I booked a property for my stay in Mount Abu. When I got there I was informed that this property is not registered under OYO and they have already filed a FIR against OYO for using their property on their platform without owners consent. I was ...

Jun 06, 2019 by Sumit Shukla

Oyo - Oyo hotels highly unprofessional staff ^Open

I would like to share one incident happened with me regarding Oyo Hotels. I am sharing this incident so that others should be aware of these problems before booking a hotel with OYO. Problem * OYO Property - Oyo Flagship ***** (Khasra no *** ...

Jun 02, 2019 by Mohit Abrol

Oyo - False promises done ^Closed

It's been ** days since I've moved in but the TV hasn't been working in the entire building because they have dues left from last tenants. Oyo hasn't even installed their own DTV sets. The caretaker was very sweet before I had moved in but fals...

Jun 02, 2019 by Geetika

Oyo - OYO refund not received ^Open

I did my booking from Oyo but the hotel denied to give rooms and they said we have no tie-up with Oyo. I already paid for the hotel but now Oyo denies for the refund....

Jun 02, 2019 by Simran Kour

Oyo - Refund not processed after cancallation ^Open

I have booked OYO hotel via OYO web site on May **, **** *:** pm IST . OYO booking number is YGCT****. Check in date was supposed to be May ** **:** pm" While booking, we site showed "Free Cancellation till ** May, **** **:** pm". I hav...

May 31, 2019 by Krishnan Subramanian

Oyo - Oyo room issue ^Closed

We have booked an * room from oyo with booking id QOPJ**** AND there is shown that hotel have room heater in amenities as we have asked for room heater they charge us extra . And there are spider in the room they say that this is normal and yo...

May 31, 2019 by Nitin Maheshwari

Oyo - Room booking refund ^Open

For ** May I booked a room for * people for one day in hotel New Nataraj, Kolhapur for Rs.**** through Oyo App after seeing the *.* rating and pics of the room that they have posted in the app which was really good. Booking Id: WRBI****. I went...

May 28, 2019 by Athul S Anand

Oyo - Deny in check in and money not refunded even after defined TAT ^Open

I have to visit Bhubaneshwar on **th May **** along with family. I have booked hotel Trumiph Inn through Oyo prior * month from the date of visit and paid all amount in advance. When we reached at site property manager deny for check-in and sai...

May 26, 2019 by Amitesh Sharma

Oyo - No refund against cancellation ^Open

I had gone through the cancellation policy before making payment. It was showing that cancellation can be done before **th May **** to get the refund. After making the payment I got a confirmation mail from OYO. But it was shown that no refund ...

May 26, 2019 by Manoj M N

Oyo - Refund not received ^Open

I have booked a room from OYO when I reached the place I'm unable to locate the property, whereas called ** times to their customer care but they haven't provided any solution. Also not even received the refund for amount Rs ****/- booked on **...

May 25, 2019 by Hemant Singh

Oyo - Oyo room's did not provide room ^Open

I have booked OYO Room at * pm on **th by booking ID - MJNT **** to Oyo ***** Savoy Guest House. When I reached the hotel I was told that rooms are not available. Then I asked for help from the hotel. They did not help. I tried to Oyo but was ...

May 24, 2019 by Akshat Gupta

Oyo - Paid for gold membership ^Open

I just upgraded my Oyo wizard membership from blue to gold by paying *** rupees but they are not showing me that. Also, the wizard still on blue and the company guys in customer care told they don't know and all. I paid for that and I am having...

May 23, 2019 by Harshath Kumar

Oyo - OYO not providing GST bills ^Closed

I have been travelling since **th April **** regarding official work. I have booked different hotels via ** different bookings. I have provided GST details in advance before booking the hotel. But I have received a GST bill for none. OYO provid...

May 23, 2019 by Ankit Singh

Oyo - Payment not refunded ^Open

I checked in to OYO Room **** on **th of April. I made a payment of Rs. *** at the hotel reception in cash. Room number allotted to me was ***, the room was in very poor condition as the fan was not working properly and AC was also very weak. I...

May 23, 2019 by Aditya

Oyo - Invoice or bill not find ^Open

Bill not received from Oyo and hotel. Customer care, not responding. Many times call to customer care. Very bad service from Oyo....

May 23, 2019 by Shakti singh

Oyo - Hotel booking cancelled payment not refunded ^Open

Oyo home ***** heritage stay Ooty was booked on **/**/**** for **** rupees and same was cancelled within ** hours but they are not processing refund also they are taking ** per cent booking amount. Booking reference number AGLU**** and when enq...

May 22, 2019 by Nithindas K

Oyo - Security amount not refunded ^Closed

Accommodation vacated on *-May-**. The refund should have been processed by **-May-**, but it's still not processed....

May 21, 2019 by Rohan Gupta

Oyo - False picture of hotel at oyo ^Closed

BOOKING ID: BQSG**** The pictures shown are completely different from the room which I have been provided. I booked a room for my parents and they were taken aback after seeing that room which is completely different from shown in the picture...

May 20, 2019 by Ashu

Oyo - Irresponsible behaviour and financial mental harassment ^Closed

*. We booked a hotel in Kapashera, a *X room quite spacious and pleasant to look at a week prior to the actual booking date. The hotel was situated at a distance of **-** km from the place we reside in ( booked it because it was extremely beaut...

May 18, 2019 by Yash Kumar

Oyo - Someone used my email id for booking room in different state ^Closed

Someone used my email for booking hotel in OYO. God knows I tried calling customer care emailed them, messaged them on facebook but of no use. Such bad customer care service. Now I don't know what I should do. I don't want any problems that mig...

May 18, 2019 by ASHISH BHARDWAJ

Oyo - Poor facility by Oyo room service ^Open

I booked * AC deluxe room stay in Srikalahasti but very dirty poor facility. Not able to meet the very basic cleaned facility room....

May 17, 2019 by Senthil Kumar

Oyo - Refund not initiated ^Open

I was leaving for Manali from Dehradun. I booked through OYO for the check-in time of **-** for night time with hotel Neelgiri. When I got there the hotel said that there is no booking for us. We were denied there but though there was no paymen...

May 17, 2019 by Abhay Negi

Oyo - OYO booked a holiday (Thailand) and not providing bills against the amount I paid ^Open

Sent multiple emails asking bills but not getting any response. I feel they are hiding this from income tax. ...

May 16, 2019 by DHANANJAY KUMAR

Oyo - Denied room at 3 am ^Closed

I already booked through Oyo. They called and said the booking has happened but the hotel denied to give the room to me at * am in Nellore. I need compensation for how much I suffer. I didn't get a proper solution from Oyo. The messages detail...

May 16, 2019 by Anoop

Oyo - Overcharged by the hotel ^Closed

We stayed at Oyo ***** Sanman Regency, Mysore on the **th of May to the **th of May **** and occupied * rooms. Booking was done under the name Prasad Khade, booking ID SFCP****. We were charged **** INR for each room for * night and **** INR in...

May 15, 2019 by Prasad Khade

Oyo - Denying to refund after taking double payment ^Closed

I prepaid my hotel booking for my family to avoid any inconvenience. But at the hotel staff said they don't honour Oyo payment. I called Oyo executive they said to pay at the hotel the money will be refunded. Whenever I called they said refund ...

May 15, 2019 by SHUBHAM RAJ

Oyo - Refund not given ^Open

Before check-in, I confirmed about early check-in and was advised it will around ***-***. However, I was charged ****₹ and they took my payment twice and not responding to my complaint. ...

May 14, 2019 by Shikha Singh

Oyo - Not getting refund on cancellation of my booking ^Open

Today on ** May I have booked Oyo hotel embassy and cancelled the booking due to some circumstances and the location of the hotel which is not nearby the station. I have cancelled the booking without check-in within an hour but I didn't get my ...

May 13, 2019 by Vikash kumar

Oyo - Hotel booking not done ^Open

I have booked Oyo hotel in Shimla by Goibibo online app. I have booked * rooms in this hotel on ** March. My check-in date is ** May. Before * days of checking already confirmed my checking in a hotel by Oyo executive. Also, confirm before * ho...

May 12, 2019 by Sandip Borse

Oyo - Unhygienic and filthy room ^Open

*) We booked a room through OYO for the Edition O ***** US Consulate on *th of May where we travelled from Mysore to Chennai with booking ID EAFS****. *) When we reached the hotel first they said lift is broken and then the credit card machi...

May 12, 2019 by Ranganath Guptha Ragavendra Singri

Oyo - No resolution of complaint ^Closed

I have a booking with booking id UMNZ**** on **-**-****. I have checked in at **:** am and check out on **:** pm on the same day but the hotel is showing check-out date on **-**-**** around **:** am. I did complaint on Oyo customer care ** time...

May 11, 2019 by SATISH CHANDRA MISHRA

Oyo - Package not delivered ^Open

I am complaining about cheating done by Oyo. I had booked the hotel and did the payment as well but when I went to the hotel they said there no further tie up with Oyo. They didn't provide any room so I have to return back to home without any s...

May 11, 2019 by Deepak

Oyo - After hotel room confirmation room not allotted ^Closed

My booking Id in Oyo hotel is ONGR****. They confirmed my booking but while check in the hotel told that they are not tie up with Oyo. Oyo assured me to sort my problem but after * hours they denied and at *:** pm after paying **** room is allo...

May 10, 2019 by Parijat Sourav

Oyo - Fraud done with me ^Open

I was travelling to Shimla from New Delhi and booked Oyo ***** Cedar Tree in Shimla on **th April **** and made full payment as requested by the app cause advance payment was to be made prior to booking. I was accompanied by a friend of mine. W...

May 10, 2019 by Rishabh Mishra

Oyo - Refused to pay the refund ^Open

I had booked the Oyo hotel online as below on *th May,** with the help of Punit (customer executive). Oyo Hotel Booking Online - Oyo **** Mundana Suites, Booking Id: XNUY**** Check-in - *th May'** Check-out - **th May'** Address - Plot No...

May 09, 2019 by Vijendra Khole

Oyo - Hotel did not let me check in ^Closed

The hotel did not let me check in by saying that they have booked that place married. You should make another arrangement. And OYO rooms are not refunding my money. Booking no. QXUV0529...

May 08, 2019 by Shailesh Kumar

Oyo - Referral returns not received ^Open

Oyo launched its rented flats for professionals service OyoLife this year. They started with a referral policy wherein every member would receive Rs. **** cashback per referral person on referring anyone to the OyoLife property. I referred *-* ...

May 07, 2019 by Koustav Chakraborty

Oyo - Regarding refunding money ^Open

I had booked one room through the app on **th April. My booking id is DAYB****. As it is prepaid the property manager denied my check-in as they said they have already ended the contract. When I escalated this issue with their team. They said l...

May 07, 2019 by Kumar Ravi

Oyo - Fraud by the total holiday team ^Open

I had booked a package from Oyo total holidays team to Coorg, Ooty & Mysore with package id PKG-YLCZ****. The package provided by Oyo total holidays team contains flights to Kempegowda airport Bangalore from Delhi and return flight after comple...

May 04, 2019 by Krishna kant verma

Oyo - Regarding hotel meal cancellation ^Closed

I have booked a meal plan from Oyo app but in the hotel, there was no restaurant and they are not refunding meal plan amount....

May 04, 2019 by Mohit bansal

Oyo - Asked for extra charges ^Open

I recently stayed at one of OYO in Muzaffarpur, Bihar for which I booked and paid in advance (Classic Room + breakfast). But as I entered the reception area, he told me that he can't provide AC & breakfast for this booking. Later on, I called O...

May 03, 2019 by Nikhil Raj

Oyo - Package is not fulfill as promised ^Closed

I booked * rooms (Anandha residency) which is in Kodaikanal through OYO. But there is no parking facility and even can't able to reach that residency because of the worst road condition. When we contact the receptionist we were shocked by the w...

May 02, 2019 by Anandharaj S

Oyo - Got cheated by the company ^Open

I have done * room booking with Oyo (Oyo ***** hotel Anupama) on ** April and prepaid them tariff of room for * night stays for the check-in date of **/**/**** and check-out date **/**/****. Without any prior information on the check-in date, t...

May 01, 2019 by Somesh Saran

Oyo - Bad customer support and cheating ^Open

Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me th...

Apr 30, 2019 by Lourdu Vinoth

Oyo - Mentally physically and financially harassed ^Open

I have booked a room today with Oyo *****. I have paid the amount at the time of booking. They send me confirmation message on my email id. When I go to Oyo they said rooms are overbooked. We have only * rooms and from Oyo side, they booked ** ...

Apr 28, 2019 by Nishu Maheshwari

Oyo - Denying services and misleading information provided ^Open

I booked * rooms last weekend in Mount Abu through OYO rooms in Hotel Blue Valley from **/** to **/**. The payment was fully done and on the day before Check-in date I got a message from OYO that said: “ Due to unavoidable circumstances, we n...

Apr 25, 2019 by SUMIT GAUTAM

Oyo - Hotel denied after booking ^Open

I booked a hotel in McLeodGanj using OYO apps and after reaching the city I called hotel reception and they mentioned that their contract with the OYO has expired. When I called OYO customer care they didn't provide any solution for more than *...

Apr 24, 2019 by Sanjay Kumar

Oyo - Did not support on my booking ^Open

I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me...

Apr 23, 2019 by Manisha

Oyo - Denied from checking in booked hotel ^Open

I had booked two rooms in Mathura's hotel named Ganga palace through Oyo. But when I went to check in the hotel, the manager denied saying that the tariff is less and I will have to pay more to check in. When I contacted Oyo customer care they...

Apr 21, 2019 by Vishnu Sharma

Oyo - Lack of security ^Closed

Someone by the name Mr Mangesh Raut has used my mobile number to book Oyo hotel rooms. Why Oyo app has not some security procedures to send some verification number on the given mobile number to authenticate if the given number is genuine or no...

Apr 21, 2019 by Jaya jainani

Oyo - No room allotment ^Open

I had booked on Oyo. When I had reached I was waiting outside for * hour nobody was lifting the phone. And booking is still confirmed I dont know what to do. My booking id: PWGZ****....

Apr 20, 2019 by Ethender

Oyo - Refund got declined ^Closed

Booking ID: TURG**** I booked Oyo ***** ( Luxury Home ) for * nights from Wed ** April to Sun ** April and paid online Rs ****. On **th April I reached the location provided by Oyo app. There was no hotel in the particular location. The locals...

Apr 20, 2019 by Zaki Ahmad

Oyo - Cheating regarding rooms pics presented on website ^Open

I booked a room with Mukut Regency through Oyo customer care and upon payment of cash on the counter, I was allotted a room whose walls were waterlogged leading to foul smell all around. My *-year-old kid and husband were also very uncomfortabl...

Apr 19, 2019 by Anshita Rai

Oyo - No response from customer care ^Closed

I booked Oyo sober dreams Hinjewadi Pune hotel for ***/-. After reaching there I came to know due to the electricity issue they couldn't allocate the room to me. They ask me to place a call to customer care to adjust in the nearby Oyo hotel. A...

Apr 16, 2019 by Sujay Navghare

Oyo - Charged with extra amount ^Open

I booked a room for * days, which has a total amount of ****. Upon reaching the destination, I found a degraded room and the hotel manager told that they have just received INR ****. I called immediately to their (Oyo) support, but they didn't ...

Apr 16, 2019 by Manisha Dhami

Oyo - Didn't provide room and amount is deducted from my account ^Open

I made a booking from OYO mobile app on **th March **** from my uncle mobile number. While paying the charges the app shows the error of unsuccessful transaction but the amount is deducted from my account. When I reached the hotel in Laxmi Naga...

Apr 15, 2019 by Ashutosh kumar Singh

Oyo - Changed my hotel without any confirmation ^Open

Oyo changed my hotel without any confirmation. I paid for Vardhman hotel and they allow me a pearl hotel. They allow my room to some other person. I want my *** Rs refund. Please help me....

Apr 15, 2019 by Harsh

Oyo - Money eaters provided pathetic service ^Open

Oyo is the pathetic service provider. I had a booking in Mahabaleshwar and called these guys asking if the rooms shown on their website is genuine or not. The call centre guys are also fake. They said please go ahead and book. After driving **-...

Apr 08, 2019 by Priyanka

Oyo - GST invoice not given ^Closed

I made a booking at OYO through their mobile app from **th March to *th April. After I made the booking there is an option of adding GST details and corporate name. So that I can get the GST invoice. After checking out the invoice which I got w...

Apr 07, 2019 by Md Aamir

Oyo - Denied check in at hotel in spite of confirmation ^Open

I have been denied check-in by property and in spite of various call at customer care number. The representative took ** to ** min by keeping on hold and then disconnecting call without any satisfactory resolution. They always say that bookin...

Apr 06, 2019 by Om N Pandey

Oyo - Refund not received ^Open

I have done an early checkout. Advance payment was made. They have not refunded Rs **,***. It has been * weeks. Hereby attaching a screenshot of the message from Oyo about refund approval. ...

Apr 03, 2019 by Jubin T J

Oyo - Pathetic property with zero customer support ^Open

Booking ID is QPJK**** Oyo home ***** We checked in the home at **(self-check-in). Despite standing out the home since ** we were told complimentary check-in cannot be given since cleaning is ongoing. But we were outside the home and it was ...

Apr 01, 2019 by Harshita Phatnani

Oyo - Bad room service ^Open

I have called out many times for refund after so much trouble they agreed to refund the money I have received the refund mail from Oyo on *st March **** mentioned money is refunded same will be credited in my account within * days but it's almo...

Mar 29, 2019 by Navneet Kumar

Oyo - Check in was denied ^Open

We had book the resort Oyo Outback at Havelock Island, Andaman Nicobar for the date **th Feb. But when we reached our hotel, we did not found our reservation and was asked to shift to some other low budgeted hotel. We were stood in the middle o...

Mar 23, 2019 by Amit Navaloor

Oyo - Property not available at the time of check in ^Closed

Its worst experience of my life with Oyo. I have booked Oyo***** Royal Comfort Castle in Delhi for stay from **th to **th March but after reaching hotel I came to know that this property was not anymore with Oyo and still Oyo is taking online b...

Mar 17, 2019 by Sayyed Uvesh ali

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