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Oyo
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How to resolve Oyo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
If you are not satisfied with Oyo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Oyo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Oyo
But before filing a complaint, you should
a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Oyo - I did not receive refund even after it was allotted to me Open
I have a trail of emails where they assigned me a refund but I did not receive it in my bank account. I have been trying to contact since April 2023...
Nov 14, 2023 by Shrikrushna Balaji Palwe
Oyo - Refund not received Open
I have cancelled booking under cancellation policy i have to receive ***% refund but i havent recieved single penny ...
Nov 13, 2023 by Subhash reddy
Oyo - Refund not initiated Open
Ticket ID: **********- Booking ID: KFST****- *th march **** to *th march **** I booked two classic AC rooms for my parents at Varanasi however, they provided non-ac AC rooms as the property does not have an AC facility. we spoke to the Oyo age...
Sep 10, 2023 by Subash Muramalla
Oyo - Taken Extra charge Closed
I booked a hotel room in Rs **** by online method ( OYO ), but during check in, hotel's person demanding Rs **** extra charges excluding chargeable amount paid. When i called to given Reception Contact: +** ***** ***** this number for complaint...
Sep 05, 2023 by VISHAL KUMAR KASHYAP
Oyo - Booked hotel closed Open
I travelled to greater noida on some office work on aug *,*,* so i booked a hotel from Oyo app and paid an amount of ****, when i reached by evening *pm there the hotel is not there and i asked nearby people they said there is no hotel with th...
Aug 13, 2023 by Nirmal Vignu
Oyo - Hotel management asking extra money Closed
First, I made a reservation for a room through OYO, and the booking agent instructed me to pay online because there was a ** rupee discount available, so I did. When I arrived at the hotel to request a room, however, the front desk agent asked ...
Jul 31, 2023 by udhayakumar
Oyo - Room booking Open
I hv booked a room in Hotel Crown Agra Oyo on **th of June for **th of October. Due to train tickets are not available so I hv cancelled booking on *th of July. Still showing successfully processed refund but I didn't get yet the refund of ****...
Jul 25, 2023 by Shahnaaz Husain
Oyo - False booking on prepayment no assistance Closed
We booked a room through OYO rooms, paying advance amount, reached the hotel from city travelling **-**km, paying can bills of ****/-. The OYO services was not helpful, and left us in the condition. The travelling charges, waiting and harassing...
Jul 23, 2023 by Shraddha Bansal
Oyo - Refund issue Closed
We were facing some issues with Oyo room and want refund so we contacted to Oyo customer care nd they said don't worry u will get the refund if we provide the fraud details and we did give what ever proof they asked for nd they provided a link ...
Jul 16, 2023 by tania sarkar
Oyo - Refund Closed
I have paid amount for Booking an Hotel. But they denied my check in , so i have raised a refund request but it has been passed * months still i didnot recieved refund....
Jul 14, 2023 by Mallikarjuna Naidu
Oyo - Booking cancelled but refund not received Open
I booked Oyo room twice and due to some disturbances I was unable to reach the hotel. I immediately informed the same thing to OYO assistant, but they didn't help me properly. Even money deducted and I have not received my booking id. Very bad ...
Jul 14, 2023 by Rashmiranjan Malla
Oyo - Refund issue Oyo Closed
Payment successful in UPI - room not booked. No refund yet. It has been already * working days. Call center team is not responding properly....
Jun 22, 2023 by Shashank
Oyo - Denied checkin Open
I booked * rooms through oyo for me and my friends which i already prepaid gor but on reaching the hotel they denied me checkin but on app it’s show that i already checked in ...
Jun 14, 2023 by Nakshatra Anand
Oyo - Oyo hotel didn t provide bill Open
I have booked Oyo hotel (plot no ****, sector B, ****, Greenfield Colony Block B, Greenfields Colony Block B, Sector **, Faridabad, Haryana ******, India) through goibibo app for RS *** during my exam near by. But they refuse to check in with s...
May 19, 2023 by Anil Kumar
Oyo - Service lapses by Oyo hotel caused serious health concern and mental harassment Open
I was booked Hotel Rudra Place via Oyo for dated **May**,at the time of booking I was communicated about our terrible experience with Oyo Hotel, requested him to take precautions this time to prevent any awkward situation. After given of...
May 18, 2023 by JITENDRA PRATAP SINGH
Oyo - Didn t get the refund Open
I booked a room through oyo on **th March **** and then cancelled it on the same day but didn't get the refund till date. Booking ID- EM*S**** Amount to be refund- ₹***...
May 02, 2023 by Nisha
Oyo - Refund still not process Open
Kindly process the urgent refund as the hotel that was booked was denied to provide the room as I paid the * days per payment asked from the OYO executive team. I have booked a hotel in Varanasi from *st to *th may but at last moment hotel s...
May 02, 2023 by Aakash Giri
Oyo - Oyo asked for extra money Closed
I have booked hotel room in Oyo *****. It showed *** rupees in agoda app. But hotel asked for extra money and I paid **** rupees ...
Apr 28, 2023 by Dr kurinchi Chelvan
Oyo - Fraudulent Open
I booked hotel Relax Rainbow on Oyo app and paid *** rupees. When I reached hotel manager refuse to give room and was charging extra money. I called Oyo customer care he told me hotel owner and manger are not responding my call so plz change th...
Apr 12, 2023 by Mohd Azizullah
Oyo - Room not ready Closed
The receptionist said that the room is under maintenance and would take * hours though we arrived * hours late. He has been treating the guests extremely badly and asking them to leave if they had a complaint about their rooms. My room is still...
Apr 06, 2023 by Sarah Christopher
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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