Loading...
Guru filed complaint against Oyo on May 15, 2026
I booked a room in Oyo for two guests at a hotel called supermoon red moon residency elite at porur, chennai. I already paid the amount of Rs **** in the oyorooms app and once paid it shows a pending amount to be paid of Rs**** and nowhere was it mentioned that such an amount should be paid while booking. It showed that the booking is still on hold and not confirmed unless I paid the pending amount and the booking is non refundable as I had done it less than a day before. Once this happened I tried calling customer service and they kept redirecting the call to other numbers and I ended up not speaking to anyone. Once I told them about the matter they blocked my number and I could never contact them after that. I tried calling the respective hotels number soon after and they told me that the booking had not been confirmed and it did not concern them at all.
This is a very concerning issue and I require the refund ASAP
Booking number:HMEK****
Contact Info: **********
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I have booked rooms through oyo app for **/* and **/* on **/* morning. While visiting the property. The property management shown us a very worst and Ac not working room. I asked them for a good room but they told t...
mujhe mera refund chahiye maine jo room book kiya tha pement bhi kiya par room na milne ki vajah se cancel kiya abhi tak refund nhi aaya h ** din ho gye h nhi aaya **hr m to m polic complain karunga
Booked a Hotel through Oyo on **th December, **** with prepayment of Rs. **** as the full booking amount. Upon arrival, the hotel rejected my booking saying rooms are full, after contacting Oyo support they assured ...
I am writing this mail to inform you that I have made booking through OYO via call for * guests with booking ID - Q*RX**** on ** Nov. **** but when I called the hotel manager - ( Rajeev Jha )for inquiry of locatio...
Dear OYO, I had booked a prepaid room for myself in hotel o Anshun residency near mk cinemas Rohini through your app. But when we went to check at the property, we were told by the staff that the hotel does not acce...