Eureka Forbes Aquaguard - Repair for my machine Going since a month and still not done
Harshit Mehta filed complaint against Eureka Forbes Aquaguard on Sep 9, 2022
had raised a complaint after my aquaguard filter started leaking water on **st August ****. Since, then, The technician comes, tells me this part is not working/damaged(First:-Pipe in back, Second:- Pump, Third:- PCB). They are going to request the part and then they will replace. Each Part took respective time(Pipe:- ** days, Pump:- ** days, PCB:- ** Days). All this while, I made sure that my machine don't stop working despite leaking so much water so I have ability to have drinking water for my family. The PCB in particularly took large time, for which I have to connect with Call Center, Regional Head and Service Center representative everyday. Now, I get to know that the PCB that came was not correct and this service center got to know after they took my so far working machine to their office. Now, I don't have machine for which I have an AMC of * years. They can not resolve a simple leakage since a month and half. I have connected and escalated my complaint on all Channels(Whatsapp, Call Center, Email, even Calling Service Center also). I see a clear lack of expertise and commitment from the Servicing team as a whole.
I would sincerely request to please refund the AMC and the machine back in working state.
Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Jagadeesh k on Sep 9, 2025
Eureka Forbes Aquaguard – Eureka Forbes denied AMC service and forcing full filter replacement within 3 monthsClosed
I purchased an Annual Maintenance Contract (AMC) for my Eureka Forbes water purifier, trusting that regular maintenance and service would be covered. However, within just * months, the filter got blocked. Instead...
Mayank srivastava on Jul 15, 2025
Eureka Forbes Aquaguard – Filter not replaced and no service engineer visit after buying Gold AMV planClosed
I bought gold AmC plan for eureka forbes aqugaurd after paying AMC amount no response from Eureka forbes aqugaurd after raising so many compaints and no engineer visit . Eureka forbes lootee me and took **** rs as ...
Kiran Rajaram Bendale on Jun 30, 2025
Eureka Forbes Aquaguard – Not getting amc service Closed
He'll Sir/Madam I have renewed my AMC for * year yesterday and raised service request also as my Aquaguard is not working properly.There is no response to me at all from the application or whatsapp or any other pe...
Madhu T on Apr 25, 2025
Eureka Forbes Aquaguard – Agent Service Center Not RespondingClosed
I am writing to formally lodge a complaint against Eureka Forbes Ltd. regarding the non-resolution of my service request and lack of customer support. I had raised a service request (Ticket No. CM-******-********...
Jinosh K M on Apr 3, 2025
Eureka Forbes Aquaguard – Missing Delivery or Refund from Eureka ForbesClosed
On **th March ****, official sales personnel from Eureka Forbes visited my home and collected an advance payment for an EDEN Water Purifier (Receipt Number : SO*******. Invoice number : I***********). Delivery and i...