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Madhu T filed complaint against Eureka Forbes Aquaguard on Apr 25, 2025
I am writing to formally lodge a complaint against Eureka Forbes Ltd. regarding the non-resolution of my service request and lack of customer support.
I had raised a service request (Ticket No. CM-******-********) through the Eureka Forbes app on April **, ****, for a malfunctioning water purifier. However, despite the passage of several days, there has been no technician visit, no response, and no update from their end.
I have tried to follow up through the app and helpline multiple times, but my issue remains unresolved. This delay has caused me considerable inconvenience, as the water purifier is an essential household appliance for safe drinking water.
Product: Eureka Forbes Water Purifier
Service Request Number: CM-******-********
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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