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Sanjeev Malhotra filed complaint against Amazon India on Apr 2, 2022
Amazon cash on delivery came and I made UPI payment of Rs.*** which was successful but agent said not recd by Amazon, I tried again and another Rs.*** payment done (amount deducted) but again agent said not recd. Similar situation happened in another order same evening for Rs.***.**. I called customer service they said settle both order in cash which I did but never recd my refund for * UPI transactions.
Now I approached bank for refund - they said Amazon has recd the UPI payments but Amazon says ask bank.I did RBI compliant against bank as well and they said Amazon should refund for those * UPI transactions as they are credited to merchant bank.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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