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Sanyak Dasgupta filed complaint against Makemytrip india Pvt Ltd on Mar 9, 2021
Purchased a round trip ticket from Kolkata to Lucknow and back for Indrani Dasgupta for Go Air through Makemytrip on **/**/****. The trip was cancelled by the Airline and I was told Makemytrip will issue the refund. However no refund is given till date to me. Tried contacting MMT helpdesk multiple times, even sent emails but no luck. As per status in Make
my Trip portal, they tried issuing the refund but the bank payment gateway did not process it and will
be tried again in ** days. Its been almost * months but nothing has been done. I spoke to my bank
and they said its Makemytrip who should resolve it and issue the refund.
Here are the transaction details:
Date: **-**-**** | BIL/ONL/************/MAKEMYTRIP/NF************* | Amount: Rs.*,***/-
Booking Id: NF**************
PNR/ E-Ticket Numbers: IBYL*N and J**SMF
Passenger Name: Indrani Dasgupta
Booked by: Sanyak Dasgupta
Payment made through: ICICI Bank Net Banking
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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