Goibbo - Refund not credited

Reema Gupta filed complaint against Goibbo on Dec 17, 2020

This is to bring to your notice that my booking is more than * months old and I was told that refund was initiated on original payment mode i.e. on the credit card through which I made payment, but it got reversed and transaction could not get completed.

Therefore, they asked me to provide Bank account details for NEFT. I provided the bank details twice.

But I haven't received any refund yet. And the worst part is the toll free number for further clarification mentioned in email is not working.

I am unable to understand what is going on with my refund.

Please check your records and guide me what further action should I take?

Thanks

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibbo

Total Complaints

Total Resolved

47.06%

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