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Goibbo - Refund not received

Sirajudheen Tk filed complaint against Goibbo on Apr 14, 2022

I have cancelled my booking of a hotel stay on ** March **** , still I haven’t got my refund back , i have tried my many times to contact their customer support they assured me my refund which is before April *.

Now they are saying they can’t refund because of the hotel policy

Booking details
Property Name & City: Woodies
Bleisure Hotel, Calicut
Goibibo Booking ID:
HTADSALFEKX**HJWO
Mode (s) of Payment: GOCASH,
upi
Refund Amount: INR *.***
The refund amount of INR ** will
reflect in GOCASH by **
Mar-**** and INR *,*** in upi by
**-Mar-****.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibbo

68

Total Complaints

32

Total Resolved

47.06%

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