Makemytrip india Pvt Ltd - Refund not being processed
Siddhesh Rajendra Raut filed complaint against Makemytrip india Pvt Ltd on Apr 5, 2021
Dear Team,
My marriage was fixed on ** March ****. It got postponed indefinitely due to Covid restrictions. I had booked a honeymoon package on *th Feb **** by paying a booking amount of **,*** out of total package costing around *,**,***. On **th March ****, I myself cancelled the package since my marriage got cancelled. I am aware and absolutely fine with ***% cancellation charges charged by MMT.
However on *th of April I received a call from Go-air stating that the flight has been cancelled by Go-Air and ***% refund of return tickets for couple amounting to **,*** will be processed in favour of MMT.
Now the matter I wish to contest is, if MMT is receiving full refund of **,***, let it deduct its charges and atleast process a part refund of the booking amount that I have paid ie. **,***. MMT is making a case of unjust enrichment prim-facie and I expect a clear, concise and transparent resolution of the matter. The relationship manager does not understand my concerns much and hence unable to help.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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