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Fathima Jaffar filed complaint against Act Fibernet on Jan 26, 2022
On Jan ***rd I called sales person named Vijay who approached me before regarding new connection I spoke to him and he said seperate new connection for my home will be given and not connection from other home so i processed online as he requested for ID details and paid **** through online portal link he shared. Then tech came to our house and trying to take connection from neighborhood house i refused to do that and so the lead from ACT team spoke to me and asked * days time to give separate connection directly to my home not taking connection from other house. I waited for * days i called again on *rd day he did not pick up call and i asked refund to the person who selled this plan via WhatsApp but no response from him. I called customer service and asked for refund they are telling that i need to wait for refund it may take more than ** days and no confirmation send to me regarding the refund initiation. Kindly help me to get my money back from this online fraud.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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