Pradeep Adusumilli filed complaint against Makemytrip india Pvt Ltd on Jun 17, 2020
Booked airline tickets via Makemytrip on **.**.**** from Hyderabad to Houston via Dubai (Onward-**.**.****, Return-**.**.****). The Makemytrip Booking ID: NN*************.
On **th Mar ****, received email from makemytrip that flight is cancelled due to COVID-**. I have requested for ticket cancellation and got Cancellation Request Confirmation
Reference Number - INR***************** and refund will be initiated in *-** working days, on ** Arp ****. Since, then there is not further correspondence from Makemytrip. Further in their app, it indicates that it will take up to ** days for refund. Now its been more than **days and there is no update from Makemytrip, their local office is shut, their customercare service neither connects to their executive nor gives status of refund and suggests to check in theri app, the App Chatbot still says to wait for ** days, . They do not provide email id. This is a clear case of hoodwinking and misguiding the customer.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I would like to bring to your attention that I paid a total of Rs. **,*** to MakeMyTrip for my trip to Mumbai from Abu Dhabi. Unfortunately, due to negligence either on MakeMyTrip's part or the airline's, I was unab...
I have made a booking for SXR-KOC from makemytrip with booking id NF*AAHMT*********** with connecting flights of air india express (SXR-DEL-KOC). My first flight got delayed by airline, so I chose to reschedule the ...
Refund pending. Request ID : ***************** They have to use NEFT mode. Have spoken and written to them multiple times, but not taking action.
I booked * room of Ranwara pawana lake, lonawala on make my trip for * days. I paid all the amount in advance. When I visited to the place they didn't accepted the booking even they charged extra money from me. And ...
I booked two tickets in Rajdhani train from NDLS to Bareilly. For choosing NOSB(no seat/berth for child) it was written that ticket will be at half the price. But when booked I was charged regular fee and seat was a...