Fabhotels - Refund for Booking ID
Zulekha Ebrahim filed complaint against Fabhotels on Dec 22, 2022
Hi Team,
I’ve contacted and spoken to multiple executives multiple times and still have not had the refund processed. I’ve provided all the supporting documents to an executive for the refund, yet no refund processed for more than * months now.
We have made a reservation on the Fab hotel App for Fab Hotel Amber palace , Mumbai for **th Nov. An advance payment for reservation was made for Rs.****.
On the day of checkin, the hotel said they aren’t tied up with Fab hotels and asked us to pay **** for the same room. They did not acknowledge or accept the booking made with Fab hotel. We tried contacting the customer care but the call did not get connected. Hence, we made the payment directly to the hotel and checked in.
We escalated the issue on the next day and since then have been following up for the refund and haven’t received it.
Regards,
Zulekha Ebrahim
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Jhanvi Parmar on Dec 31, 2023
Fabhotels – Misleading advertisement Closed
The rooms shown online were neat, tidy and beautiful whereas when we got to the hotel, it was in a very shady lane. Completely unprofessional staff, untidy rooms and third class service. We did not have a pleasant s...
Asma Khan on Oct 29, 2025
Fabhotels – Improper location shared no support from hotel forced to book alternate stay refund not provided Open
Despite a valid prepaid booking, I was unable to locate the hotel due to incorrect Google Maps location and a wrong map link shared by FabHotels’ representative Sunny. Calls to the “reception” number went unanswered...
Daniel on Feb 6, 2020
Fabhotels – Fake promises Open
Fabhotel give fake promises and this fabhotel cheated me lot of time. I will tell you in date by date. Firstly I'm booking fabhotel Joe grand on **/**/**** * room * guest check in **/**/**** and check out **/**/****...