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Soumo Chakraborty filed complaint against Make My Trip on Mar 9, 2021
This is in reference to my MMT flight (round trip) booking from Bangalore to Patna vide Booking ID# NF**************. This travel was during COVID-** last year where travels were cancelled by Govt. of India. However, the Airline (GoAir) has refunded the complete amount to MMT with the below details:
GoAir of PNR YBCBJD. The applicable refund of INR ****/-
GoAir of PNR W*GD*B. The applicable refund of INR ****/-
Now MMT refunded me only INR **,***/- and not providing me a waiver of MMT convenience fee of INR ***/- whereby the Airline has refunded the booking amount to the extent of ***%. This is completely illegal in this special situation and I request Voxya to file a complaint again MMT to get the convenience amount refunded to me as mentioned.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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