Ajio - Product returned but have not got my refund yet

I had returned the product on **th of May and have not receive any status of my refund and it is already almost a month, I've already called and asked them twice . The first time the customer Representative has promised me that the will raise an complaint for this but nothing was done and no action was taken. Second time again the customer representative said that i will get it by *th of June but have not got it yet. Ever time they make false promises and let it slide, the customer support in refunds, exchange and pickup is really disappointing in Ajio. The refund issue has happened with me twice with Ajio. i would request to please help me to resolve this issue and get my money back.