Facebook Pixel Tracking

Thomson - Poorest after sales service of Thomson

Ravi Agrawal filed complaint against Thomson on Apr 7, 2023

Poorest of poor after sales support of Thomson. I m facing problem with my TV and your third party Jeeves is charging huge price towards visit charge of **** rs. Also refusing to give any bill against this. Also very poor behaviour over phone call from Indore office. My TV is out of warranty and ready to pay amount for repair but against bill or standard charges list of Thomson. I will never recommend Thomson product to anyone.
Sorry to say but u don't have any customer support. Shame.
Ravi Agrawal
**********

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Thomson

24

Total Complaints

13

Total Resolved

54.17%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Ashish Vishvakarma on Aug 29, 2025

Thomson – Denial of TV Insurance Claim Due to Missing Serial Number StickerClosed

Dear Sir/Madam, I am writing to formally raise a grievance regarding my insurance claim for my television purchased in ****, which is currently under coverage with your company. Recently, my television develop...

Tejasri DK on Jun 22, 2024

Thomson – Thomson TV Display and sound issue till now not replaced though under extended warranty Closed

My **OPMAX**** Flipkart order no: OD****************** -Thomson TV ** inches smart TV purchased in Flipkart, I started facing the sound and display issues start from April **** which I complained then.In May they s...

Yuvarani M on Mar 26, 2024

Thomson  – Newly bought Thomson Tv is not turning on Closed

I have purchased a Thomson LED TV from Flipkart on March * . It was not working properly and not even turning on most of the times. I registered a complaint and was in touch with the customer care support. They said...

Keshav Kushwaha on Feb 7, 2024

Thomson – Defective Touch Panel of Washing MachineClosed

the touch panel of washing machine *kg fully automatic is defective. the power button used to be on/off anytime during the wash as well as when someone touch anywhere on the touch panel

Imthiyas on Dec 17, 2023

Thomson  – Denying after sales service Closed

I have contacted customer care of thomson washing machine for resolving an issue with my washing machine. Until now no communication was done other than a confirmation email. No technicians assigned, no calls, no se...