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Prashanth filed complaint against Hathway Broad band on Jul 31, 2020
I've subscribed for **Mbps plan and it's been * months now, I never had proper internet connection since day *.The modem that was installed was a refurbished one and with the router provided, couldn't able to access the internet from * meters away.
I WFH, and during my night shifts, I'm unable to work as the connection losts completely and if I run a speed test, it shows that there is an issue with the sever. If I inform the same to the local supervisor, he simply says that he can't help as the server is down.
I raised n no. of tickets regarding this but every ticket gets closed automatically without getting resolved.
Now.. my job is almost at stake now.
Even after letting them know this, they are not responding.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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