File a Complaint against Hathway Broad band

Hathway Broad band - Payment done but connection not given since 16 August ^Open

AC no ********** Hathway boardband payment already been paid but connection not given since **august call customer care but till now no response...

Sep 04, 2020 by Upendra Tiwari

Hathway Broad band - Internet service ^Open

I have lost internet access on August **,I have raised a complaint through app on aug **,after two days they closed the complaint without solving,and I started calling them from aug **,all the time they try to escape,when I call in the morning ...

Aug 23, 2020 by Nandakishore Reddy Appidi

Hathway Broad band - Installation Not Done By Hathway Sale Executive Abused Me for Asking Service immediately after a Del ^Closed

I'm irrinki.Pavan kumar , Resident of Hyderabad . Mobile number : ********** . On **th August **** , I Contacted Hathway Broadband Hyderabad for internet Connection for my online Classes . They Gave me a Quotation of ****/- and Gave a Discount...

Aug 15, 2020 by Irrinki Pavan Kumar

Hathway Broad band - Hathway No Internet Access ^Closed

It's been more than ** hours, Internet access issue is not resolved yet. I raised the complaint on *th Aug **** and till now internet is down. Its impacting my office work. Resolve this issue ASAP. I called no. of times to Hathway Customer care...

Aug 06, 2020 by Abhishek

Hathway Broad band - Poor internet service ^Closed

I've subscribed for **Mbps plan and it's been * months now, I never had proper internet connection since day *.The modem that was installed was a refurbished one and with the router provided, couldn't able to access the internet from * meters a...

Jul 31, 2020 by Prashanth

Hathway Broad band - No response after payment ^Open

I did the payment for monthly internet pack *** rs and my internet is still not active and they are not responding from there side at all also unable to call any of their customer representative. Very poor response infact nill...

Jul 03, 2020 by Arun

Hathway Broad band - Marketing related msg and regular call to reactive my accounts ^Closed

I m regularly getting msg n calls from hathway to reactivate my account even I have confirmed multiple time that I m not using your service for last * months n wants to deactivate my accounts yet they regularly call me and got msg from hathway....

May 23, 2020 by Deepak Kushwaha

Hathway Broad band - My internet never started and now they are not giving me refund ^Closed

Last month ** March I renewed my hathway internet and it never started working I called ** times raised many tickets and now they are calling me to renew their hathway account. They promised to provide me extension but it never happened...

Apr 21, 2020 by Payal

Hathway Broad band - Slow internet connection ^Closed

From *st April ****, I have been facing the issue of slow internet. Have even called the Customer care number, which wasn't resolved by them too. Where I had been informed to be improved by evening *:**. please make sure the network has been im...

Apr 11, 2020 by Thomas William Francis

Hathway Broad band - Installation delayed and activation not yet done ^Open

This is the second time Hathway ISP is disappointing us. Previously happened the Same , we had to contact and make rounds to their office to beg their service, installation was done after ** days and activation is not yet done . the customer ca...

Mar 27, 2020 by Pavan

Hathway Broad band - No connectivity ^Closed

I deactivated my Act broadband and opted the hathway. But it is really worst broadband. I am bound to work from home and there is no connectivity for past two days. I tried to call customer care... And none responds. Net connection is also very...

Mar 24, 2020 by Dhanalakshmi sowmya

Hathway Broad band - Coneection not given yet ^Open

I requested for new Hathway connection on **th march and i have paid the money. They came and worked on wiring part but they have not provided router yet....

Mar 18, 2020 by Ravi kant

Hathway Broad band - Frequent call from customer service even though I m not their customer ^Open

When I was in Chennai between ****-****, I have taken the Hathway connection. Later I have shifted to Coimbatore and also informed them to update in their service portal. Till today (**/Feb/****), I am getting a frequent call to take up the pla...

Feb 06, 2020 by Manoj Venkatesh

Hathway Broad band - Amount not refunded ^Open

I had an existing hathway connection in Bangalore. I relocated to a different part of Bangalore, and I raised a request for relocation. Just before relocating I did a recharge of **** for * months. After Some days they closed my request saying ...

Feb 06, 2020 by Dileeban V

Hathway Broad band - Service not provided and refund not processed ^Open

I have applied for new broadband connection on **th January and made all the payment by false commitment by HATHWAY sales representative. Later i was told that my request for new connection is cancelled because of non feasibility and refund is ...

Jan 28, 2020 by ANURAG MISHRA

Hathway Broad band - Harassing Spam Calls ^Closed

I cancelled Hathway internet * months back. Cancellation itself was an headache. They have a pathetic cancellation policy where they will take * month to collect the modem. The real headache started after cancellation. Everyday I receive at lea...

Jan 26, 2020 by Ramkumar

Hathway Broad band - Hathway broadband repetitive calls ^Open

Hathway broadband customer representatives are calling at-least *-* times a day for their plan renewal requests. I am completely frustrated with them. I have blocked more than ** hathway numbers still i am receiving it from a new number daily. ...

Nov 23, 2019 by Sathya

Hathway Broad band - Money not refunded or transffered to the new account even after not using service of Hathway not eve ^Open

I made a payment to old account, because i got message from Hathway to recharge even after changing the registered mobile number. Since it was the due date i made a payment and realized it was old account and called them to transfer the money t...

Oct 09, 2019 by Dhivya natarajan

Hathway Broad band - False Bill Generated by Hathway even after disconnection ^Open

Hi, I had placed a request for my hathway account disconnection on **th July ****. Even after several calls and mails Hathway did not act on disconnected and finally collected the device on **rd August. I have been receiving messages from the...

Sep 28, 2019 by Sunil Kumar

Hathway Broad band - Promotion calls from Hathway ^Closed

I am getting mutiple calls every day from your Hathway agencies/sales team for the broadband connection,the sad part is they doesn't even know that I am an existing customer and asking me sign up/ purchase Hathaway broadband. Team Hathway kindl...

Jul 30, 2019 by Suganthan Prabhakar

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