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Arunotpal Mandal filed complaint against Lenskart John Jacobs on Feb 18, 2025
I have processed an exchange for a spectacles and the order ID is **********. The pickup date was **th of February (Saturday). But the courier tried to visit me on **th (Friday). I am having my ISC board exams and my first exam was on **th only. So my mother asked the courier to visit in the evening or next day. The courier never called me and not visited too. Today the return is cancelled.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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