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Lenskart John Jacobs - Pickup not done and the order is cancelled

Arunotpal Mandal filed complaint against Lenskart John Jacobs on Feb 18, 2025

I have processed an exchange for a spectacles and the order ID is **********. The pickup date was **th of February (Saturday). But the courier tried to visit me on **th (Friday). I am having my ISC board exams and my first exam was on **th only. So my mother asked the courier to visit in the evening or next day. The courier never called me and not visited too. Today the return is cancelled.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Lenskart John Jacobs

8

Total Complaints

6

Total Resolved

75.00%

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