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Lenskart John Jacobs - Defective product Delivered twice

Dhruv Aggarwal filed complaint against Lenskart John Jacobs on Nov 10, 2024

I have received defective product twice.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Lenskart John Jacobs

8

Total Complaints

6

Total Resolved

75.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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Arunotpal Mandal on Feb 18, 2025

Lenskart John Jacobs – Pickup not done and the order is cancelledClosed

I have processed an exchange for a spectacles and the order ID is **********. The pickup date was **th of February (Saturday). But the courier tried to visit me on **th (Friday). I am having my ISC board exams and m...

Firdous Ahmad Khan on Jul 4, 2024

Lenskart John Jacobs – Exchange refusedClosed

I tried to negotiate with them but lenskart customer care service is useless: not able to exchange my sunglasses.

Ashish Dhamu on Jan 31, 2023

Lenskart John Jacobs – No Refund RecievedClosed

I had returned the product on **th January at their store which i did not like. And They said we will refund the amount within *-* days. Its been like ** days now and yet i am told to wait for another *-* days. And ...

Manikandan Narayanan on Oct 12, 2020

Lenskart John Jacobs – Poor quality lensesClosed

I am one of your customers. I had purchased spectacles for short sight may be in Jan **** which is also a bifocal and UV protection coating and costed me INR ****.**. I was the told that whatever lens i have chosen...

Sachin Pinto on Apr 25, 2020

Lenskart John Jacobs – Requesting full refund of amount for defective cheap and useless product doesn t serve its purposeClosed

I'm hereby requesting a refund as soon as possible due to the cheap quality of frames being sold in lenskart store, kammanahalli branch next to naturals icecream store. I bought * frames, buy one get one offer spen...