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Lenskart John Jacobs - No Refund Recieved

Ashish Dhamu filed complaint against Lenskart John Jacobs on Jan 31, 2023

I had returned the product on **th January at their store which i did not like. And They said we will refund the amount within *-* days. Its been like ** days now and yet i am told to wait for another *-* days. And this is happening since last ** days. Even their employees try to manipulate me whenever i try to call them. They are doing fraud with me and like me there must be ***s of other employees too.

It is their policy to refund the amount within **-** working days which has already passed. Yet im told to wait. When called customer care they say to wait and wait.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Lenskart John Jacobs

8

Total Complaints

6

Total Resolved

75.00%

Consumer Satisfaction

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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