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Muhammed Absheer filed complaint against Make My Trip on Jul 21, 2022
I purchased flight ticket on **th May **** for my family to travel from Jeddah to Kozhikode on ** June **** for an amount of INR **,*** (SAR *,***.** deducted from my account equivalent to the same amount). On **th May ****, I received a message from SpiceJet saying that the flight had been canceled due to a schedule change. But when I check it in the system to reschedule it, there are no flights operational for * weeks from the actual date of departure. The only option in MakeMyTrip is to request a refund for the same. When I requested the refund I received only INR **,*** (received in my bank account SAR *,***.** only - The total loss for me was SAR *,***.**) after deducting many charges of INR **,***. Hence please help me to get the balance amount of INR **,*** and a compensation of INR **,*** for stress and inconvenience (including the higher ticket purchased due to cancelation) that I faced during that period.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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