Shine com recruiter Com - Paid for services

I have paid for the below services
Application Booster Package ****/-
Education Verification Plus Package ****/-
Job Profile Verification Plus Package ****/-
Professional Summary *****/-
but there is no proper response from them. They saying all the services are provided but there is no impact in the dashboard. Only I get the call for the onsite job consultancy. I asked them for the domestic opening. I have called them for my concern, one guy is picking a call, he is saying "you not paid for one of the service, so can't help you further" and disconnect the call. I have drop a email to the team, and one of the person called me and said, that was a miscommunication. They saying the drop a mail to another team. I asked why this guys speaking like this to paid customer for * times, that guy is shouted me , why you asking the same thing again and again. Literally I paid around **K, I called for a concern, they handling the customer like this.