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Paytm Mall - package picked up for replace and replace requeat dailed

Prasad Parab filed complaint against Paytm Mall on Dec 4, 2017

I have placed an order for moto e* plus mobile on ** nov. I received a parcel *st dec **** contain wrong item then i raise request for replace and my parcel picked up at * dec. but due to currier service mistake the status is updated as not picked up. As status is pickup failed paytm rejected my replacement then after day currier service update with correct status but paytm not responding for replacement.

attaching currier service reciept.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Paytm Mall

104

Total Complaints

26

Total Resolved

25.00%

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